Massey Services Pest Control Introduce
For homeowners and businesses in Columbia, South Carolina, managing a property means constantly battling the challenges posed by our unique climate—from invasive insects to stubborn lawn diseases. Massey Services Pest Control stands out as a premier partner in total property care, offering a comprehensive suite of services that goes far beyond standard pest elimination. Founded in 1985, Massey Services has grown into a highly respected name in the Southeast, built on a foundation of "Total Customer Satisfaction" and a proactive, preventative approach known as "Pest Prevention."
They understand that a true solution doesn't just treat an existing problem but focuses on eliminating the conditions, avenues, and sources that attract pests in the first place. Their expertise is not limited to the interior of your home; they are equally skilled in protecting one of your biggest investments: your lawn and landscape. This one-stop-shop capability for both pest control and "GreenUP" lawn maintenance makes them a distinctive choice for South Carolina residents who prefer a single, reliable provider for their home's protection and appearance.
A major highlight of the Massey Services customer experience, as frequently mentioned in customer reviews, is the professionalism and thoroughness of their technicians. Whether it's a detailed termite inspection or a quarterly pest control visit, staff members are noted for being knowledgeable and friendly. For instance, one customer noted, "Whitney did a great job today with our termite inspection. He was very through, checking inside and outside. He was also so friendly," while another commented that technician Jarvis was "very knowledgeable and very thorough in his work," giving them "a peace of mind that the job will be performed correctly even if I'm not home." This level of trust and quality service is what sets Massey Services apart in the competitive Columbia market.
Location and Accessibility
Massey Services operates its Columbia service center from a convenient location, ensuring that technicians can efficiently dispatch across the Midlands area to serve both residential and commercial clients quickly.
The office is located at:
Contact Information:
Address: 400 Northeast Dr Q, Columbia, SC 29203, USA
Phone: (803) 807-9360
Mobile Phone: +1 803-807-9360
The facility itself is designed for ease of access and customer convenience, featuring amenities such as a wheelchair-accessible entrance and wheelchair-accessible parking lot. They offer onsite services and are generally available during standard business hours throughout the week, with limited hours on Saturday, to accommodate scheduling for busy South Carolina families.
Services Offered
Massey Services offers a dynamic and extensive portfolio that covers three main areas of property protection: Pest Prevention, Termite Protection, and Landscape Services. Their multi-faceted approach ensures comprehensive care for your home and yard.
- Pest Prevention & Extermination:
- General Pest Control and Thorough Inspection (Full Inspection, Visual Inspection).
- Targeted Extermination for common SC pests: Ant, Cockroach, Spider, Flea & Mite, Rodent, Bee, Hornet & Wasp Extermination.
- Specialized Services: Mosquito Extermination (to reclaim your yard) and Tick Infestations.
- One-Time Treatment and ongoing quarterly service plans are available.
- Termite & Wood Destroying Insect Protection:
- Termite Extermination, Termite Inspection, and General Pest Inspection.
- Protection from all Wood Destroying Insects, including Old House Borers and Powder Post Beetles.
- Advanced Treatments: Termidor Treatment and Soil Treatments.
- Commercial Buildings and Residential Home Inspection services are offered.
- GreenUP Landscape & Lawn Care Services:
- Lawn Fertilization Program (with custom-blended fertilizer).
- Lawn Treatment for Lawn Weeds, Weed Control Treatments, and Pre-Emergent Weed Control.
- Lawn Aeration (Core Aeration) and Soil Ph Testing.
- Irrigation Maintenance, Sprinkler System repair, and Landscape Enhancement.
- Disease Control for lawns and other specific Commercial Landscape Services.
- Additional Property Services:
- Air Conditioning and Drain Line Services.
- Commercial and Residential Disinfecting Services for Virus Protection.
- Inspection of Your Home/Property for Insect Damage, Water Damage, or Broken Pipes.
Features / Highlights
The core features that distinguish Massey Services in the Columbia region center on their customer-centric guarantees and their integrated service model.
- Integrated Property Care: They are a unique 'one-stop-shop' providing comprehensive Pest Prevention, guaranteed Termite Protection, and full-service GreenUP Lawn Care, simplifying maintenance for property owners.
- Proactive Pest Prevention Program: Their philosophy goes beyond reactive treatment, focusing on inspecting, eliminating existing pests, identifying and sealing entry points, and targeting the exterior to prevent future infestations.
- Highly Trained Technicians: Staff are often highlighted in reviews for being "knowledgeable" and "thorough," undergoing rigorous training through Massey University to ensure high standards of service.
- 'No-Nonsense' Money-Back Guarantee: Massey Services backs its commitment with a strong satisfaction guarantee. If pests return between scheduled treatments, they promise a 24-hour response time for re-treatment at no additional charge. If still dissatisfied after 30 days, they will refund the last service payment.
- Comprehensive Termite Protection: Their termite protection plans are thorough, including coverage for all wood-destroying insects and often backed by guarantees that cover the structure and contents of your home.
- Accessibility: The Columbia location is equipped with a wheelchair-accessible entrance and parking, ensuring their services are available to all members of the community.
What is Worth Choosing Massey Services
For South Carolina residents, particularly in the Midlands, choosing Massey Services is opting for a seamless, guaranteed, and comprehensive approach to total property care. The humid climate in Columbia creates a constant battleground against pests and turf diseases, and Massey Services is uniquely positioned to handle both with equal expertise.
It is worth choosing Massey Services for their integrated business model. Instead of juggling a pest control company, a separate termite inspector, and a lawn care provider, you can entrust all three critical aspects to a single organization known for its high standards and consistency. Their "GreenUP" program is specifically designed to manage the challenging growing conditions in the Southeast, ensuring your yard looks its best while their "Pest Prevention" keeps your home safe and sanitary.
Furthermore, the high level of trust expressed by customers—mentioning the thoroughness and friendliness of technicians like Whitney and Jarvis—suggests a corporate culture that prioritizes people and quality. When you hire Massey Services, you get a full-service, guaranteed solution from a team that focuses on long-term prevention over quick fixes, offering true peace of mind that your home and landscape are protected year-round.
Massey Services Pest Control Services
Pest Control Service
- Ant extermination
- Bed bug extermination
- Bee extermination
- Bug & insect extermination
- Cockroach extermination
- Flea & mite extermination
- General pest inspection
- Home inspection
- Hornet & wasp extermination
- Mosquito extermination
- Rodent extermination
- Spider extermination
- Termite extermination
- Termite inspection
- Air Conditioning
- All Wood Destroying Insects
- Assisted Living Facilities
- Bait Systems
- Beehive Removal
- Bird Control
- Broken Pipes
- Commercial Buildings
- Commercial Disinfecting Services
- Commercial Inspection
- Commercial Landscape
- Commercial Landscape Services
- Common Household Pests
- Complete Inspection
- Core Aeration
- Corrective Service
- Detailed Inspection
- Disease Control
- Disinfecting Services
- Drain Line Services
- Flea And Tick Prevention
- Flea Control
- Flea Infestation
- Full Inspection
- Grease Traps Clean
- Home Clean
- Insect Damage
- Insect Infestation
- Insect Problems
- Insect Repellent
- Inspection Of Your Home
- Inspection Of Your Property
- Irrigation Maintenance
- Irrigation Systems
- Landscape Enhancement
- Lawn Aeration
- Lawn Cut
- Lawn Fertilization Program
- Lawn Inspection
- Lawn Maintenance
- Lawn Treatment
- Lawn Weeds
- Localized Treatments
- Odor Elimination
- Old House Borers
- One-Time Treatment
- Pest Control
Massey Services provides expert pest prevention services. Our Pest Prevention program targets the exterior of your home where pests live and breed. We keep pests out of your home so you don’t have to control them later.
- Ph Testing
- Powder Post Beetles
- Pre-Emergent Weed Control
- Pre-Treatments
- Prevention Treatments
- Preventive Medicine
- Responsible Service
- Sewage Systems
- Soil Treatments
- Spot Treatment
- Sprinkler Maintenance
- Sprinkler System
- Termidor Treatment
- Thorough Inspection
- Tick Infestations
- Virus Protection
- Visual Inspection
- Water Damage
- Weed Control Treatments
- Wood Damage
- Wood Destroying Pests
- Wood Treatments
Massey Services Pest Control Details
Service options
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Massey Services Pest Control Photos








Massey Services Pest Control Location
Massey Services Pest Control
400 Northeast Dr Q, Columbia, SC 29203, USA
Massey Services Pest Control Reviews
technicianhometermite inspectionmanagerpropertyquestionsphoneinspectorbaitpolite
★ 5★ 4★ 3★ 2★ 1Whitney did a great job today with our termite inspection. He was very through, checking inside and outside. He was also so friendly, which does not always the case with some of your employees.
October 01 · Beth GossJarvis came out to do my quarterly pest control. He was very knowledgeable and very thorough in his work. It gave me a peace of mind that the job will be performed correctly even if I'm not home.
October 01 · Evan HiteKayla was amazing at her job. Very kind, professional, and thorough with the walk through. Spoke very highly of the company as well. She was able to answer any questions that I asked. I would recommend this company solely based off of customer service.
September 03 · Jay PatriceMassey Termites & Service was very successful in our inspection for the termites bait Mr. Whitney Mathis the Inspector was very Professional and respectful to our home and property and answered every question that we was concerned about., Mr.Keondre the young man that place the baited around our home( property).was fast quick and explained everything he was going to do where he was going to place them and he wouldn’t be long it took about 15-30 mins tops. I would recommend them to my neighbors, family & friends 100% Satisfied customer, on a scale from 1-10 …10👍🏾
April 03 · Carey ThomasI have been a happy customer of Massey Services (formerly Insight Pest Control) for many years here in Hampton Roads, VA. Recently, I referred three people to the Columbia, SC location. While the technicians—especially Mr. Whitney Mathis—have been professional and provided outstanding termite services, I unfortunately had a very negative experience with the receptionist, Pam.I overheard her speaking with my elderly mother and was absolutely appalled. Her tone was not only unprofessional but also rude and degrading. This level of customer service is far below what I’ve come to expect from Massey, and I was embarrassed that my referrals were subjected to such treatment.As a result, we will no longer be recommending the Columbia location to anyone, which is disappointing given the exceptional work of the technicians and managers there. However, if Pam continues to be the first point of contact, I strongly urge that she receive immediate customer service and etiquette training. Her behavior was unacceptable and does not reflect the quality of service I’ve known Massey to provide.
August 27 · Pat Lucas
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