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PestControlHubpest control near meMichiganWayne CountyCantonpest control in Koppernick RoadPremier Pest Management
Premier Pest Management ico

Premier Pest Management
- 42030 Koppernick Rd STE 317, Canton, MI 48187

Pest control service ★3.0

42030 Koppernick Rd STE 317, Canton, MI 48187, USA

3.0
Every time this company sends someone to my residence, they have no notes on my issue or record of past visits from this company. This is the fourth time this company said they were sending someone to spray my residence only for the people who showed up, to have nothing but glue traps in their hands.Yesterday, while being serviced by this company, one of their female technicians asked me to explain my pest problem so I tried. Before I could get a complete sentence out, she cut me off and told me my issue seems to be with a with my leasing office stating, “I’m not maintenance. I’m pest control. Contact your leasing office.” I heeded what she said and added that since she was cutting me off anyway, we cannot have a productive conversation that will actually help my issue.She asked again a few moments later and again she cut me off less than a sentence in. So I told her again, “we’re unable to have a productive conversation because you keep cutting me off so I’m going to do like you suggested and contact my leasing office. I would prefer you two (there was another tech with her who was doing the work) just do what you came to do and I’ll talk to my leasing office.” She appeared to be offended by me saying that.Once again she asked what my issue was. I told her a third time there’s no point in having this conversation because she keeps cutting me off. Eventually she cuts me off again, saying “ok so we don’t listen. Nobody listens. Got it.” and leaves the room. As I come out from the room saying “ain’t nobody said that” she sprints out of my unit as if I was chasing her. She didn’t even put traps down in the bathroom like she said she was coming to the back room to do.She then went back to my leasing office telling them that I was the aggressor when the whole time I kept at least 6 feet distance from her each time. She then stated I was “lounging in my underwear” when in fact I was wearing what I wore to the gym that day (as seen by my leasing office) and a fleece that covered my behind.When Premier Pest knocked on my door later than expected, I did not expect to be antagonized in my own home. This lady wanted an altercation and I didn’t give it to her. All I wanted was my pest issue to be taken seriously. Please ask the gentleman that was with her for his interpretation of this altercation because the only aggressive person was this woman with the cat eye shaped glasses. - Nicolette Zeigler
Premier Pest Management Overview Intro Services Detail Photos Location Reviews

Premier Pest Management Introduce

For homeowners and businesses across Southeast Michigan, maintaining a pest-free property is essential to protect both health and investment. Premier Pest Management is a long-standing, family-owned business based in Canton, MI, that has been serving the region since 1994. They specialize in a comprehensive range of pest control services designed to address the specific challenges presented by Michigan’s diverse pest population, offering solutions for everything from common household nuisances to complex commercial infestations.

With a focus on both Residential Pest Control and Commercial Pest Control, Premier Pest Management aims to be a reliable partner in protecting property. They employ state-certified technicians who are trained to inspect, identify, and create personalized treatment plans for a variety of unwelcome visitors. The company's goal is to provide effective, long-lasting solutions that restore peace of mind for their customers.

Operating in Southeast Michigan and Northern Ohio, Premier Pest Management's services cover a wide array of pests that are common in the region. They understand that a pest problem can be stressful, and their business model is built on quickly and expertly solving these issues. However, as is common with businesses that handle a high volume of calls, the consistency of the customer experience with the front-line staff is an area that customers have indicated can vary. While some customers praise the service as "awesome" and "very thorough," noting the high quality of the work done by the technicians and the positive results, others have reported significant frustrations regarding communication, follow-up, and the perceived professionalism of some representatives. This suggests that while their technical expertise in pest elimination is often effective, clients are advised to ensure clear communication and documentation of their specific needs.

Location and Accessibility

Premier Pest Management's main office is centrally located in Canton, Michigan, allowing them to dispatch teams efficiently across the region. Their local presence means they are familiar with the common pest trends and seasonal issues affecting the greater Detroit area and surrounding communities.

The company's contact location is:

42030 Koppernick Rd STE 317, Canton, MI 48187, USA

In terms of physical access to their office, the facility provides Wheelchair accessible parking lot, which supports accessibility for all clients or visitors who may need to visit the administrative location. The company operates on a standard business schedule from Monday through Friday.

The business is well-established, having been active since the mid-1990s, indicating a long track record of service in the community. As a family-owned entity, customers may speak directly with the owner, which is a feature valued by many looking for personalized service and accountability in their pest control provider.

Services Offered

Premier Pest Management provides comprehensive pest control and management strategies for both residential properties and commercial establishments. Their state-certified technicians are equipped to handle a wide range of Michigan's most problematic insects and rodents.

Key services provided include:

  • Residential Pest Control: Tailored plans for single-family homes, condominiums, and apartments to address general pest issues and specific infestations.
  • Commercial Pest Control: Specialized pest management programs for businesses that require strict compliance with health and safety standards, including food service, property management, and hospitality industries.
  • Bed Bugs: Highly effective treatment plans for the elimination of bed bug infestations, including pre-treatment preparation checklists to ensure program success.
  • Rodents: Management and elimination of mice and rats, focusing on inspection, exclusion, and baiting to control current populations and prevent future entry.
  • Ants: Treatment for various ant species common in Michigan, such as pavement ants and carpenter ants, which can cause significant damage or simply be a widespread nuisance.
  • Bees, Wasps and Hornets: Safe and professional removal and treatment for stinging insect nests that pose a direct threat to occupants.
  • Cockroaches: Customized programs to eliminate cockroach infestations, which can spread quickly and pose significant health risks in both residential and commercial settings.
  • Spiders: Reduction and removal of common and aggressive spider species found in and around Michigan homes.
  • Bugs and Beetles: Services covering a wide variety of general crawling and flying insects that commonly invade indoor spaces.
Features / Highlights

Premier Pest Management has several notable attributes that contribute to its standing as a local service provider, balanced by important customer feedback points:

  • Extensive Experience and Local Roots: The company is a family-owned operation with over 31 years of experience, serving Southeastern Michigan since 1994, which provides a deep understanding of local pest behavior and effective regional solutions.
  • Comprehensive Service Range: They offer one-stop-shop services for virtually all common Michigan pests, from Bed Bugs and Cockroaches to Rodents and Stinging Insects, for both residential and commercial clients.
  • Certified and Uniformed Staff: Technicians are state-certified, wear uniforms, and carry identification, which is a commitment to professionalism and safety on customer property.
  • Emergency Services Available: The company offers Emergency Services Offered and in many instances, same-day appointments are available, demonstrating an ability to respond quickly to critical pest problems.
  • High-Quality Technical Work: Positive reviews frequently highlight the excellent results and thoroughness of the pest professionals who eliminate problems, sometimes following up months later to check on the situation.
  • Direct Owner Communication: Being a family-owned business, customers have the opportunity to speak directly with the owner when calling, which can lead to higher levels of accountability.
  • Accessibility: The provision of Wheelchair accessible parking lot at their physical location is a tangible commitment to customer accessibility.

It is important for prospective clients to note, however, that while the technical work is often praised, the company has received negative feedback regarding inconsistent customer service, including instances where technicians appeared to lack notes on the client’s recurring issue, and reports of unprofessional and confrontational communication from some front-office and field staff. This highlights the critical nature of clear communication from the customer's side to ensure their concerns are documented and taken seriously.

Contact Information

To request a service, discuss a pest problem, or inquire about a quote, Michigan residents can use the following contact details:

  • Address: 42030 Koppernick Rd STE 317, Canton, MI 48187, USA
  • Phone: (734) 215-5515

The main office typically operates during standard weekday business hours. In the event of an urgent issue, they note that 24/7 emergency service may be available.

What is Worth Choosing Premier Pest Management

Choosing Premier Pest Management means selecting a company with a significant history and deep experience in tackling pest issues specific to the Canton and Southeast Michigan area since 1994. What is truly worth choosing about this firm is their demonstrated ability to deliver highly effective pest elimination results. Customers who have faced severe infestations, such as Bed Bugs or Cockroaches, have praised the thoroughness and knowledge of the technicians, citing success where other companies may have failed. Their established history suggests a reliable long-term presence in the community for ongoing maintenance and support.

Their commitment to a broad range of services—from Residential Pest Control to the specialized needs of Commercial Pest Control—ensures that nearly any pest problem a Michigander may face, from a springtime ant invasion to a serious winter rodent issue, is covered. The availability of same-day appointments and the option for emergency service are invaluable for stressful, time-sensitive infestations. While potential customers should heed the reports of occasional customer service inconsistency and ensure their issues are clearly communicated and noted for repeat visits, the underlying technical competency and the decades of experience in the local Michigan pest control market make Premier Pest Management a knowledgeable and capable option for protecting your home or business.

Premier Pest Management Services

  • Pest Control Service

  • Residential Pest Control
  • Commercial Pest Control
  • Bed Bugs
  • Ants
  • Bees, Wasps and Hornets
  • Rodents
  • Cockroaches
  • Bugs and Beetles
  • Spiders

Premier Pest Management Details

  • Accessibility

  • Wheelchair accessible parking lot

Premier Pest Management Photos

Premier Pest Management Picture 1Premier Pest Management Picture 2Premier Pest Management Picture 3

Premier Pest Management Location

Premier Pest Management

42030 Koppernick Rd STE 317, Canton, MI 48187, USA

Premier Pest Management Reviews

An average rating of ★3.7 from 30 user reviews.

apartmenttechnician

★ 5★ 4★ 3★ 2★ 1

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