First Solutions Pest & Home Services

- 15757 Crabbs Branch Way, Derwood, MD 20855

For residents and property owners across Montgomery County, Maryland, dealing with unwelcome pests—from the destructive menace of Termite Infestation to the unsettling presence of Rodent Extermination issues and the elusive challenge of Bed Bugs—requires a swift, professional, and reliable solution. First Solutions Pest & Home Services, a local provider operating out of Derwood, MD, has established itself as a key resource for comprehensive pest management and related Home Services. They are not simply focused on eliminating the immediate problem but strive to offer a full spectrum of solutions that include both pest eradication and necessary post-infestation care, such as Cleaning And Disinfecting services.

Operating within the competitive Maryland pest control landscape, First Solutions Pest & Home Services leverages a combination of industry expertise and a commitment to customer service. Their approach centers on understanding the unique challenges presented by the local climate and environment, which can often lead to severe pest problems like subterranean termite activity or seasonal rodent invasions. By focusing on critical, specialized treatments like Rodent Extermination, Termite Extermination, and Bed Bugs removal, they aim to restore safety, hygiene, and peace of mind to the homes and businesses they serve. Their overall service model is designed to provide clients with a Customised Treatment Plan that addresses their specific infestation and property needs effectively.

As the name suggests, the company offers more than just traditional exterminator services. They recognize that a severe pest problem often leaves behind damage and unsanitary conditions. To address this complete need, they include services like Sanitation Services and even Damage Repair, positioning them as a truly integrated 'Pest & Home Services' provider in the Derwood and greater Montgomery County area. This holistic perspective is particularly appealing to local Maryland users seeking a single, comprehensive solution to complex pest-related problems.

First Solutions Pest & Home Services is headquartered in Derwood, a central location within Montgomery County, Maryland. This strategic placement allows their expert technicians to provide timely service across a wide local area, serving both residential and commercial clients with efficiency.

The primary office address is: 15757 Crabbs Branch Way, Derwood, MD 20855.

While the nature of a pest control service is to conduct work primarily on the customer's property, the local office location provides a base for operations and consultation. The facility includes considerations for basic convenience:

• Wheelchair accessible parking lot is available for customers who may need to visit the Derwood location.

Accessibility in the context of their service also extends to their operational responsiveness, with the local phone line available to address urgent pest inquiries from the community.

First Solutions Pest & Home Services provides a focused yet comprehensive suite of services centered around pest eradication, prevention, and property sanitation. Their specializations are crucial for addressing some of the most challenging pest issues faced by Maryland homeowners.

The core services include:

• Specialized Pest Extermination:
  • Rodent extermination (Mice and Rats)
  • Termite extermination and management of Termite Infestation
  • Treatment and removal of Bed Bugs
• Insect and Wildlife Removal:
  • Getting Rid of various nuisance insects and wildlife (as evidenced by Yellow Jacket removal and other emergency services)
• Sanitation and Hygiene Services:
  • Cleaning And Disinfecting of affected areas
  • Disinfection And Sanitation Services following pest or wildlife removal
• Property Restoration and Custom Planning:
  • Damage Repair stemming from pest or wildlife activity
  • Customized Treatment Plan development for ongoing protection
• Customer-Focused Solutions:
  • Pet Friendly Services, aiming for safer treatments in homes with animals

The choice of a pest control provider is often based on reliability and the depth of their service. First Solutions Pest & Home Services offers several key features that set them apart for Maryland residents facing an infestation.

• Expertise in High-Severity Infestations: They possess documented expertise in tackling complex and potentially dangerous infestations, such as the removal of a massive yellow jacket nest, which requires highly technical and safe execution. This demonstrates a capability beyond routine maintenance.
• Comprehensive Post-Eradication Services: Unlike many standard exterminators, the company includes vital Cleaning And Disinfecting services and Damage Repair as part of their offerings. This holistic approach ensures that the property is not only pest-free but also hygienically restored and structurally sound after an infestation.
• Pet-Friendly Consideration: Recognizing that many Maryland families have pets, they highlight their commitment to providing Pet Friendly Services, giving homeowners confidence that treatments will be carried out with the safety of their animals in mind.
• Upfront Inspection Fee for Specialized Work: The $100 upfront fee for inspection, as mentioned by a customer, ensures a dedicated, thorough assessment. This practice, while sometimes unexpected, reflects a commitment to investing the necessary time and expertise (including physically dangerous inspections like attic entry) to accurately diagnose the problem before quoting a full solution.
• Focus on Customization: They do not rely on generic solutions but develop a Customized Treatment Plan for each client, factoring in the specific pest, the extent of the infestation, and the unique structure of the home.

For residents in Derwood, Montgomery County, and the surrounding Maryland communities needing pest and home services, you can contact the company directly for an assessment and to discuss a Customised Treatment Plan.

Address: 15757 Crabbs Branch Way, Derwood, MD 20855

Phone: (240) 246-0666

Mobile Phone: +1 240-246-0666

Choosing First Solutions Pest & Home Services is particularly worthwhile for Maryland residents dealing with severe or highly specialized pest issues where full-scale restoration is required, not just a quick spray. Their proven capability in handling difficult jobs, such as the meticulous and multi-step Yellow Jacket removal—which included extermination, wall cutting, nest removal, and clean-up—demonstrates a high level of technical expertise and thoroughness. The fact that the technician, Erick, was noted for incredible company work, great communication, and promptness highlights the quality of their on-site execution, which is the most critical component of pest control. Furthermore, the inclusion of value-added services like Cleaning And Disinfecting and Damage Repair means customers can rely on a single entity to take a problem from initial infestation to final property restoration, which is a major convenience for busy homeowners. Their commitment to Pet Friendly Services also appeals to the large number of families in the area with domestic animals.

However, potential clients should be aware of two key considerations based on public feedback. First, the price point for specialized services can be significantly higher than expected, as indicated by the $3,400 cost for the yellow jacket removal. While the job was complex and well-executed, this suggests the company's focus is on high-quality, comprehensive solutions that may come at a premium price. Second, there are documented issues regarding communication and billing for recurring monthly services. One customer reported being charged a $300 fee after deciding not to confirm further monthly service, feeling the initial assessment and treatment did not match the represented value. The subsequent difficulty in reaching a manager, receiving only a text instead of a promised call-back, points to potential lapses in administrative customer service and clarity regarding contract terms or cancellation fees.

In conclusion, First Solutions Pest & Home Services is an excellent choice for complex, high-stakes pest problems like Termite Infestation or major wildlife/nest removal, offering professional, thorough, and high-quality field work. Customers interested in their ongoing service plans, however, should ensure they receive crystal-clear communication and written documentation regarding the scope of work, monthly fees, cancellation policies, and the value proposition of routine visits to ensure their expectations align with the service provided, ultimately allowing them to make an informed and satisfied choice for their home protection needs.

First Solutions Pest & Home Services

15757 Crabbs Branch Way, Derwood, MD 20855, USA