Rocket Pest Control

- 980 Gap Creek Rd, Greer, SC 29651

For decades, residents of the Upstate region of South Carolina, particularly in and around Greer, have sought reliable solutions to combat the pervasive issues of household pests and maintaining a healthy lawn in the humid climate. Rocket Pest Control, with a local presence in Greer, positions itself as a dual-service provider, specializing in comprehensive pest management and professional lawn care treatments. They serve both residential and commercial clients, offering flexible, customized solutions intended to address the root cause of infestations rather than just the visible problem.

The company has a long history, proudly serving South Carolina for over 65 years, and is noted for being a women-owned business. They aim to provide fast, friendly, and effective services, standing behind their work with a commitment to customer satisfaction. Recognizing that no two properties—or pest problems—are exactly alike, Rocket Pest Control strives to deliver tailored plans to safeguard your home or business, from the perimeter to the crawl space, and even the surrounding yard.

However, it is important for South Carolina users to note that customer experiences can be varied. Some reviews highlight excellent service and professionalism from individual technicians, praising their punctuality and knowledgeable advice. Conversely, other local customers have voiced significant frustrations regarding billing issues, aggressive sales tactics for renewals, and poor communication with a centralized call center that seems disconnected from the local establishment and technicians. One customer noted a negative experience after canceling their included warranty service: "They sent us a bill at the 1 year mark for several hundred dollars even though we declined service. They then came and removed all their traps and left 8 inch deep, 3 inch wide holes everywhere they removed their traps, 12 places total. Would never recommend." Another Greer customer, after signing up, reported that none of their "very specific needs" were met and found the cancellation process difficult, concluding that they felt "sick at the money I just spent out on multiple services and signed up for." While the company's stated goals are high, potential clients should approach engagement with a clear understanding of their terms and service expectations, particularly concerning communication and billing after a service cancellation.

Rocket Pest Control has a physical presence in the bustling suburban town of Greer, near Lake Robinson, serving as a hub for its operations across the Upstate region of South Carolina. The main office is a central point for scheduling services and dispatching technicians who are familiar with the local environmental challenges.

The office is located at:

980 Gap Creek Rd, Greer, SC 29651, USA

As a service-based business, most interactions are scheduled at the customer's property. The company operates on an appointment-required basis for all services, ensuring that technicians are prepared to handle the specific needs of each client. Due to the high-volume business model, the company’s hours are extended to accommodate the community’s scheduling needs:

• Monday – Friday: 8:00 AM – 7:00 PM
• Saturday: 8:00 AM – 2:00 PM
• Sunday: Closed

Potential customers should be aware that the booking and initial communication process involves a call center, as local branches reportedly do not handle direct calls. This may impact the speed and directness of communication regarding urgent or highly specific service needs, a point of contention mentioned in customer feedback.

Rocket Pest Control offers a comprehensive range of pest management solutions, along with valuable lawn care services, making them a dual-purpose provider for South Carolina homeowners and businesses. This combined offering provides a holistic approach to property maintenance, recognizing the relationship between exterior conditions and interior pest pressures.

The extensive list of services includes:

• Full-Service Pest Extermination: Targeted treatments for a wide variety of pests, including Ant, Bed Bug, Cockroach, Flea & Mite, Hornet & Wasp, Mosquito, Rodent, and Spider extermination.
• Termite Control & Prevention: Specializing in Termite Extermination, annual Termite Inspection, and advanced Termite Control measures to prevent structural damage, a major concern in South Carolina.
• Wildlife Management: General wildlife removal services to humanely handle common nuisance animals in residential areas.
• Property-Specific Pest Solutions: Customized plans for Apartment Pest Control, HOA Pest Control, Boat Pest Control, Residential Pest Control, and Retirement Home Pest Control.
• Moisture Control: Implementation of Moisture Barriers and other Moisture Prevention Methods, which are crucial in the South Carolina climate to mitigate dampness, deter pests, and protect wood structures.
• Lawn Care Services: Professional Weed Control, Lawn Care Treatment plans, Lawn Fertilization, and specialized Shrub Care to maintain a healthy and pest-resistant exterior environment.
• Specialized Pest Treatments: Specific services like Fly Extermination, Flea And Tick Preventative treatments, and detailed Spider Control, including web removal.
• Inspection and Consultation: Offering a Free Pest Inspection to accurately diagnose problems and develop a custom treatment plan, referencing an internal Pest Library for thorough information.

Rocket Pest Control highlights several key features intended to appeal to the South Carolina client looking for a long-term property maintenance partner.

• 65+ Years of Service: The company has a multi-generational history, serving the community for over six decades, which speaks to long-standing industry knowledge and experience.
• Women-Owned Business: The company proudly identifies as women-owned, contributing to the diversity of local business ownership in South Carolina.
• Dual Service Offering: The combination of comprehensive Pest Control and professional Lawn Care services allows for a unified approach to property maintenance that can save customers time and coordination.
• The Rocket Promise: The company backs its service with a promise to get rid of pests and ensure they stay away, offering a form of service guarantee, although terms should be confirmed.
• Customized, Flexible Solutions: They claim to avoid "cookie-cutter service," designing custom treatment plans aimed at identifying and attacking the root cause of an infestation.
• Trained Local Experts: Technicians are stated to live and work in the local community, ensuring they understand the specific pest pressures and environmental factors unique to the Greer and Upstate areas.
• Wide Range of Coverage: Their services extend beyond general pest control to specialized areas like Termite Damage repair, Bed Bug eradication, and Rodent Extermination.

To schedule an appointment or inquire about the range of services available in the Upstate region of South Carolina, prospective customers must initiate contact with the centralized customer service system.

Address: 980 Gap Creek Rd, Greer, SC 29651, USA
Phone: (864) 475-9447
Mobile Phone: +1 864-475-9447

It is important to remember that all service requires an appointment, and direct interaction with the local Greer establishment is typically facilitated through the call center, which may require a 24 to 48 business hour waiting period for a call back regarding complaints or urgent issues.

For South Carolina homeowners seeking a single provider for both pest control and lawn care, Rocket Pest Control offers a highly convenient solution. The extensive breadth of services, from specialized bed bug and termite treatments to general pest and weed control, positions them as a full-service partner for complete property protection. The company's longevity—over 65 years—suggests a deep-rooted knowledge of regional pest challenges.

However, what is truly worth choosing is the potential for highly professional, technician-specific service, provided customers can navigate the administrative process. Many positive reviews praise individual technicians for their knowledge, courtesy, and effective work. Customers are drawn to the idea of a comprehensive plan backed by the "Rocket Promise" and the value of a free inspection. To maximize satisfaction, potential clients in the Greer area should prioritize getting a clear, written understanding of the initial service plan and long-term contract details, especially concerning the renewal and cancellation policies, before committing. Given the feedback on billing and communication, a proactive approach to managing the relationship through documented communication with the call center is advisable to ensure a smooth, effective service experience.

Rocket Pest Control

980 Gap Creek Rd, Greer, SC 29651, USA