Sure Thing Pest Control Introduce
For homeowners and businesses in the dynamic Greater Cincinnati and Northern Kentucky region, the challenge of year-round pest management requires more than a simple spray; it demands expertise, honesty, and a commitment to customer service. Sure Thing Pest Control, a locally owned and operated Cincinnati institution, has built its reputation on delivering exactly that: reliable, guaranteed Bug Extermination And Prevention that local users trust.
Established by co-founders Glenn Scherzinger and Jerry Zapf, who bring more than 55 years of combined industry experience to the table, Sure Thing Pest Control offers a deep knowledge of the specific pests that thrive in Ohio's climate. From the most destructive wood-destroying insects to aggressive stinging insects and persistent household invaders, their approach steers clear of "one-size-fits-all" solutions. Instead, they focus on implementing an Integrated Pest Management (IPM) philosophy to create a customized program for every property.
The company is committed to not just eliminating current infestations but also ensuring long-term prevention. This commitment is embodied in their signature "Sure Cure" General Pest Control Program, a proactive strategy designed to protect properties quarterly, adapting treatments to seasonal pest activity. Sure Thing Pest Control’s ethos is fundamentally customer-centric, emphasizing transparent communication, prompt scheduling, and an unwavering focus on the safety and peace of mind for families and pets—a critical choice for residents in communities like Mason, Blue Ash, and West Chester.
Location and Accessibility
Sure Thing Pest Control is strategically located within Cincinnati, enabling their licensed and certified technicians to efficiently serve the entire Tri-State area, including the entirety of the Greater Cincinnati region and Northern Kentucky. Their service range generally covers properties within the I-275 loop and approximately 30 minutes outside of it, ensuring local and timely response capability across numerous communities.
The official office address, a hub for scheduling and operations, is:
Address: 11541 Goldcoast Dr, Cincinnati, OH 45249, USA
Phone: (513) 643-4278
Mobile Phone: +1 513-643-4278
For planning a visit, service is provided via Onsite services, and an Appointment required is necessary to ensure the technician can dedicate the appropriate time to a thorough assessment and treatment. As a local business committed to serving all members of the community, they provide Accessibility features, including a Wheelchair accessible parking lot at their location. Customers can also reach out via an alternative phone number (513-247-0030) or through their highly-rated office staff for prompt scheduling.
Services Offered
Sure Thing Pest Control offers a comprehensive array of pest services, specializing in the most challenging and common issues facing Ohio homeowners:
- Termite Control Programs: Services include thorough Termite inspection and customized Termite Control solutions, with technicians equipped to assess current or past damage and implement proven strategies to protect the structure from wood-destroying insects.
- The “Sure Cure” General Pest Control Program: A quarterly service program designed to provide ongoing Extermination And Prevention year-round. This strategy utilizes specialized exterior applications to create interception zones and a protective barrier, targeting pests before they enter the home.
- Targeted Extermination Services: Specialized treatments for the most difficult pests, including Bed Bug Extermination (Bed Bugs), Rodent Control (targeting both mice and rats), and Control Mosquito Control programs during the warmer months.
- Stinging Insect & Wasp Removal: Highly praised for their fast response and effective treatment of nests and hives, including common Ohio pests like yellow jackets and European Wasps.
- Common Household Pest Management: Comprehensive treatment plans for all common invaders, such as Ants, Carpenter Ants, Cockroaches, Flies, Spiders, Stink Bugs, and Ticks.
- Thorough Inspection & Consultations: Every service begins with a detailed inspection to identify structural deficiencies and active pest signs, followed by a transparent explanation of the problem and the necessary treatment.
Features / Highlights
Sure Thing Pest Control stands out in the highly competitive Cincinnati market due to several key differentiators centered on quality and integrity:
- Exceptional Customer Service & Quick Response: The company is repeatedly praised for the amazing quality of their office staff, such as Tammy and Tara, who are professional, friendly, and known for working “crazy magic” to fit in urgent appointments, such as bee and wasp emergencies, often providing next-day service.
- The Sure Thing Guarantee: They stand firmly behind their work, guaranteeing that treatments will rid the home of current pests. Should any pest problems re-emerge in between the regular quarterly visits, a pest exterminator will promptly return to conduct a pest inspection and treat it again, if necessary, at no extra cost.
- Honesty and Trustworthiness: Customer testimonials highlight a core value of integrity. In one notable instance, the company saved a client thousands of dollars by providing an honest second opinion, confirming that existing termite damage was old and already remedied, unlike a quote from a competitor. Another story mentions a representative giving simple, low-cost solutions for a rat issue instead of pushing an expensive treatment plan.
- Expertly Trained and Personable Technicians: Technicians like Joel Rodriguez, Matt, Dallas, Marcus, Bryan, and Kyle Stevenson are consistently reviewed as professional, efficient, knowledgeable, and detailed. They go beyond just spraying by offering "wonderful advice," happily explaining the 'whats and whys' of the service, and applying a respected "no up-sell" and "no scare" approach.
- Deep Local Roots and Experience: Founded by two local experts, the company ensures that all technicians are licensed, certified, background checked, and receive over 40 hours of annual specialized training, ensuring their knowledge of local pest behaviors is unmatched.
Contact Information
To connect with the professional team at Sure Thing Pest Control for a consultation or to schedule a service in the Cincinnati/Northern Kentucky area, please use the following contact details:
Address: 11541 Goldcoast Dr, Cincinnati, OH 45249, USA
Primary Phone: (513) 643-4278
Alternative Phone: (513) 247-0030
What is Worth Choosing
Choosing Sure Thing Pest Control provides local Ohio residents with a rare combination of technical expertise and genuine customer care. What is truly worth choosing about this company extends beyond their effective extermination methods—it is the consistent, overwhelming testimony to their trustworthiness and personalized service, distinguishing them from larger, less personal firms.
The "Sure Cure" program, with its systematic strategy of creating exterior interception zones, is a scientifically-backed approach to prevention that provides confidence against the seasonal influx of pests that plague the Ohio River Valley. This is reinforced by the no-cost re-service guarantee, which turns the quarterly commitment into a year-round assurance of a pest-free home. If pests return, Sure Thing does too, cementing their "Family First Pest Control" promise.
Crucially, the integrity of the team, highlighted by the story of saving a homeowner thousands on unnecessary termite work, and offering simple, inexpensive advice over a high-cost quote for a rental property, speaks volumes about their business ethics. When investing in the protection of your home—often your largest asset—having a partner who prioritizes your best interest, not just their sales figures, is paramount. This "no up-sell" mentality fostered by the owners translates directly into a more comfortable and pressure-free experience with technicians like Joel, Marcus, and Bryan.
For residents in the Tri-State area seeking specialized treatments like Bed Bug Extermination or Termite Control, or simply reliable ongoing General Pest Control, Sure Thing Pest Control offers a compelling, locally-focused solution. Their ability to manage urgent requests with friendly, professional efficiency, combined with their highly trained and personable field staff, makes them the preferred choice for those who value both outstanding results and outstanding human connection. For a reliable, honest, and truly effective pest management solution rooted right here in Cincinnati, Sure Thing Pest Control lives up to its name.
Sure Thing Pest Control Services
Pest Control Service
- Termite inspection
- Bed Bug Extermination
- Bed Bugs
- Bug Extermination
- Control Mosquito Control
- Extermination And Prevention
- Prevention Services
- Rodent Control
- Termite Control
Sure Thing Pest Control Details
Service options
- Onsite services
Accessibility
- Wheelchair accessible parking lot
Planning
- Appointment required
Sure Thing Pest Control Photos










Sure Thing Pest Control Location
Sure Thing Pest Control
11541 Goldcoast Dr, Cincinnati, OH 45249, USA
Sure Thing Pest Control Reviews
homeinspectiontreatmentpropertyjobtermitemicetechhappypatient
★ 5★ 4★ 3★ 2★ 1Sure Thing was trustworthy, fast, and knowledgeable. Our plumber identified signs of termite damage so we called another pest control firm to inspect. They quoted us $1,500 to fix it with additional annual work with an annual fee. We wanted a second opinion so we reached out to Sure Thing as we've seen their trucks and have neighbors who have used them.They identified that the termite damage was old (prior to when we bought the house) and was already remedied properly. They showed us where the drill marks were located in the basement, garage, and sidewalks and were able to explain how the issue was resolved. They ultimately saved us thousands of dollars and I would recommend them for any pest control issues.
September 17 · John CasmonSure Thing is the only pest control company I have ever used when living in Mason. We downsized and moved to a ranch with a pool. On 8/5 I called and Tammy answered and I explained I had them scheduled for the 16th, but our pool ladder broke on 7/31 and when my husband and son were installing the new one on 8/4, bees came from everywhere out of the pool posts. Tammy first told me they were completely booked for the week, but worked some crazy magic and sent me Joel Rodriguez out first thing in the am on 8/7. He is pictured for his customer service skills were outstanding and he was extremely detailed in explaining what he would look for, how to take care of it and what to look for afterwards. Upon completion, he informed me we also had yellow jackets and European Wasps. I asked if their passports were current? He went right along and said "They no longer need their passports!"Sure Thing Pest Control is the only company we will use for all our pest needs. They are great at what they do, but their customer service is amazing good. Regardless, of who I have worked with, they are always outstanding.Thank you Sure Thing for the exceptional customer service and technicians.UPDATE: Had to call my favorite pest control company again. Tara was wonderful on the phone. Very professional, friendly and gets you in quick.Matt and Dallas (new photo) went right to work and gave some wonderful advice. They were efficient and very professional and are great with humor. Until I need them again, best Pest Control in Tri-State area.Thanks again!
June 30 · Kerry BurgstahlerGOODBYE, ANTS! Excellent communication, fast response, and a great in-person experience. I reached out after-hours via the website, and Tara got back to me to help set up an appointment. Out tech Marcus was really awesome—on time, friendly, and super knowledgeable. He happily explained the 'whats and whys' of the service, and was very thorough. I'd absolutely recommend this company's services. Thanks everyone!
May 05 · Eric MurrayI appreciate and thank Mr. Kyle Stevenson and Sure Thing for their excellent work performed at my residence. Ever since Mr. Stevenson came I seen immediate results. Kyle was very professional, friendly, inviting and well knowledgeable in his field of work. Thanks Sure Thing for sending an excellent professional to my home…Kyle Stevenson. I recommend Sure Thing and Kyle Stevenson if you have any pest issues.
May 02 · Jasmine PowellsDO NOT USE THIS COMPANY. The owner Glen, sent his son (Corbin) out to do our termite treatment in April 2018. While out at our house, his son drilled holes through our concrete front step and through our basement ceiling drywall. This then has allowed water to leak into our basement. Glen sent someone to our house 4 times to "patch" the hole. We were assured each time it wouldn't leak again. Well, guess what, it has. After this company marred our home and allowed water to enter, Glen couldn't get a concrete person to come out and do a proper repair. His suggestion was that he file a claim through his insurance company, which he did. The insurance company is offering to pay for the drywall repair, but nothing with the source of the leak from the hole put in our steps. These holes are still leaking today. I called Glen today and he proceeded to lie and now tell me that the steps had issues prior to his son DRILLING HOLES THROUGH THEM. I couldn't believe what I was hearing. He told me that he will not help me get my steps properly repaired and that an engineer would say there were prior issues. I assure you that this house did not have issues with leaking prior to this treatment. We bought it in May 2017 and had a thorough inspection completed. Now I sit here in tears, as I have been patient and worked with Sure Thing on this since April. Now for some reason they have decided to lie and deny the damage they caused. Unfortunately, now I will have to look into a lawyer. I'm not sure what else to do. The photos attached were of the most recent rain fall and leak, taken on 12/8/2018.
December 11 · Jessica Becker
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