Terminix Introduce
For residents and business owners throughout Northeastern Pennsylvania—from the Wyoming Valley to Scranton and beyond—effective pest, termite, and wildlife management is a year-round necessity. The Terminix branch located in Wilkes-Barre serves as a key resource for the community, backed by a global network of expertise and over 95 years of industry experience. They offer comprehensive protection against the region's most persistent invaders, including subterranean termites that threaten aging homes, aggressive mosquitoes, and nuisance wildlife like raccoons and squirrels.
The company prides itself on offering the "Terminix It Guarantee," which means if covered pests return between treatments, the technician will return at no extra charge. This commitment is extended even further for termite issues with the "Terminix It & Fix It Guarantee," which covers new damage repairs up to $250,000 for as long as the plan is maintained, providing a critical layer of financial protection unique to their service.
While Terminix is a large, national brand, the quality of the local service often hinges on the dedication of individual team members. Reviews from the Wilkes-Barre service area highlight this factor, with one customer noting that the exemplary care and personal responsibility taken by a representative named Austin were the sole reasons they maintained their contract, despite initial communication and scheduling challenges from the wider call center system. Austin was praised for his thorough preparation, empathy, and genuine care in following up to ensure the customer was "taken care of." This local, human element demonstrates that while the corporate structure may present communication hurdles, the on-the-ground team is committed to delivering a caring, professional service experience.
Terminix offers a spectrum of plans, including the basic PestFree365 plan, and specialized options like Bed Bug Service, customized Rodent Control, and an innovative Mosquito Repellent System, ensuring a solution exists for nearly every household and commercial pest issue in the region.
Location and Accessibility
The Wilkes-Barre branch of Terminix is strategically situated to cover a wide service area in Northeastern Pennsylvania, making it accessible for both residential and commercial needs throughout Luzerne County and the surrounding areas.
- Physical Address: 2456 Sans Souci Pkwy Suite 108, Wilkes-Barre, PA 18706, USA
To ensure a streamlined process for their clients, the company operates on an appointment-required basis, which helps their technicians plan effective, in-depth service calls. For those seeking initial information, online estimates are available as a convenient planning tool. Importantly, the company is committed to being an inclusive service provider, identifying as both LGBTQ+ friendly and a Transgender safespace, fostering a welcoming environment for all members of the community.
Services Offered
Terminix in Wilkes-Barre offers an extensive suite of services, organized into core pest control, specialized extermination, comprehensive wildlife removal, and home fortification options.
- Core Pest & Insect Extermination: Ant, Cockroach, Cricket, Earwig, Flea & Mite, Hornet & Wasp, Millipede, Moth, and Spider Extermination. They also handle regional pests such as Boxelder Bugs, Centipedes, Cluster Flies, and Ladybugs.
- Termite Control & Protection: Comprehensive Termite Control, Termite Extermination, and Termite Inspection, featuring the industry-leading “Terminix It & Fix It Guarantee” for qualified plans.
- Rodent & Wildlife Management: Humane General Wildlife Removal, Animal Control Service, Bird Control Service, and Wildlife Rescue Service. This includes targeted removal and exclusion for Bats, Opossums, Raccoons, Rats, Skunks, Squirrels, and other common nuisance animals in Pennsylvania.
- Specialized Environmental Control: Mosquito Extermination, Tick Control, and the installation of a proprietary Mosquito Repellent System for enhanced outdoor living.
- Home Fortification and Preventative Services: Structural and moisture control options including Attic Insulation, Crawl Space Services, Moisture Control, Vapor Barriers, and the installation of Gutter Protection systems to keep debris and pests out.
- Service Options: Online Estimates and Onsite Services are available, with protection plans such as the PestFree365 Plan covering over 40 types of pests.
Features / Highlights
Terminix combines the resources and guarantees of a national leader with a focus on comprehensive solutions tailored to the needs of Northeastern Pennsylvania homes.
- Industry-Leading Termite Guarantee: The "Terminix It & Fix It Guarantee" is a significant feature, providing not only pest elimination but also coverage for up to $250,000 in new termite damage repairs for customers who maintain their continuous protection plan.
- The Terminix It Guarantee: For general pest control, this satisfaction promise ensures that if the pests come back, so will the technician, at no additional charge, reinforcing trust in the long-term effectiveness of their service.
- Advanced Mosquito & Outdoor Control: They offer innovative solutions like the Mosquito Repellent System and Tick Control, which are essential for enjoying the outdoors during Pennsylvania’s warmer months and mitigating the risk of vector-borne illnesses.
- Comprehensive Home Services: Beyond traditional extermination, the company offers structural protections like Attic Insulation, Crawl Space Services, and Gutter Protection, recognizing that pest control is deeply linked to home maintenance and moisture management.
- Commitment to Inclusivity: The stated identification as LGBTQ+ friendly and a Transgender safespace reflects a strong commitment to diversity and welcoming all customers in the Wilkes-Barre community.
- Dedicated Local Service (The 'Austin' Effect): Despite system-wide communication challenges sometimes reported by customers, the presence of dedicated, empathetic, and highly professional local technicians, such as the widely praised Austin, demonstrates a commitment to resolving issues and delivering a high standard of personal customer care.
Contact Information
To schedule an appointment or obtain a free inspection and customized quote for your Wilkes-Barre or surrounding Northeastern Pennsylvania property, please use the contact information below. Remember that services generally require an appointment.
- Address: 2456 Sans Souci Pkwy Suite 108, Wilkes-Barre, PA 18706, USA
- Phone: (570) 614-0877
- Mobile Phone: +1 570-614-0877
What is worth choosing Terminix?
For Pennsylvania homeowners, choosing the Terminix Wilkes-Barre branch is worth it for the peace of mind that comes with industry-leading guarantees and a wide array of specialized services. While the upfront costs for some services, like a one-time pest control treatment ($250-$275), might be considered high compared to a very small, independent operator, the value is in the guarantee and the scope of work.
The most compelling reason is their specialized termite protection. Termites pose a serious, expensive threat to the older, often wooden-framed homes prevalent across the Wyoming Valley. Having a "Terminix It & Fix It Guarantee" that covers new damage up to $250,000 is an unparalleled financial safety net that homeowners should strongly consider.
Furthermore, the range of comprehensive home services—including Gutter Protection and specialized Attic Insulation—allows customers to address pest issues through structural and environmental improvements, leading to long-term prevention. If you need a company that offers a holistic approach, from eliminating raccoons and treating bed bugs to fortifying your home against future invasions with guaranteed results, Terminix in Wilkes-Barre provides the resources and expertise to protect your investment year-round.
Terminix Services
Pest Control Service
- Ant extermination
Ants have become the primary pest infesting homes in recent years and are usually very difficult to control. Successful control of ant infestations takes some skill that is gained through knowledge of ant behavior and experience in dealing with ants.
- Attic insulation
Our high-quality insulation can help lower your winter heating and summer cooling energy bills. Installation is trouble-free and gives your home the maximum possible efficiency and protection.
- Bat extermination
Our bat extraction and exclusion service humanely gets rid of the bats in your attic and prevents them from getting back in. This permanent solution takes advantage of one-way doors and materials such as excluder fabric and mist netting to prevent reentry.
- Bed bug extermination
Terminix knows how to determine if bed bugs are in your home. We offer bed bug control solutions, including RapidFreeze® solution, which is fast, effective and non-toxic. If you think you might have bed bugs and need a bed bug treatment, call Terminix today and schedule a FREE Bed Bug Inspection.
- Bee extermination
Terminix can get rid of the stinging bees on your property with custom solutions. Bee removal and control measures may vary per your local regulations.
- Bird control
Our bird exclusion service gets rid of the birds in your attic and prevents them from getting back in. This can be achieved through a variety of tactics including removal, sealing, deterrents, repellents, and other solutions, varying per the species of bird.
- Boxelder Bug control
Boxelder bugs can be treated with preventative services in later summer and early fall, before they begin moving indoors for the season. Common treatment spaces include gable vents, attic temperature vents, chimneys, and gaps around window frames.
- Bug and insect extermination
At Terminix, our pest control plan offers uniquely tailored solutions to your individual needs. A quarterly pest control plan includes an initial comprehensive interior and exterior inspection and treatment, ongoing exterior treatments scheduled quarterly, and guaranteed protection.
- Centipede control
Terminix can control the centipedes in your home with our targeted centipede prevention and elimination services. With our professional centipede control service, you can be sure that you won't be sharing your home with these bothersome insects.
- Cluster Fly control
Cluster fly control is a preventative program that treats the exterior of your home before cluster fly season begins. If you find large flies by your windows, dead on your window sills, or resting on the side of your house, you may have a cluster fly issue.
- Cockroach extermination
Cockroaches can be found infesting everything from homes to restaurants to ships and planes. They may follow water pipes and electrical lines through walls from one room to another and even from one apartment to another.
- Crawl space services
We don't just treat pests – we're experts in proactively identifying and correcting conditions that encourage their presence. With advanced solutions for moisture control, we’ll minimize conditions favorable to pests and help protect against water damage, fungi, mildew and related odor(s).
- Cricket control
Terminix can get control of the crickets in your home or garage by treating the exterior of the structure with a variety of effective solutions. Interior treatments are also available.
- Earwig control
Terminix can control the earwigs in your home with exterior barrier treatments that stop new infestations from occurring. We also offer preventative earwig control solutions for homes with recurring earwig infestations.
- Flea & mite extermination
Flea infestations can be resolved with a variety of tactics including interior carpet and lawn treatments. Terminix provides professional flea control services to keep your home and property flea-free.
- General wildlife removal
Wild animals can do structural damage to your home. They create entry points for other pests. They also create fire hazards and become a danger to people and pets.
- Gutter Protection
Clogged gutters can become a breeding ground for mosquitoes, ants, and cockroaches, while causing damage to your home. Our Gutter Protection Service not only keeps pests out, it also keeps your gutters clean and well-maintained.
- Hornet & wasp extermination
Terminix can get rid of the hornet or wasp nest on your property with our professional removal services. Skip the DIY and let our trained pest control technicians eliminate wasps and hornets.
- Insect control
Terminix can get rid of the insects in your home and on your property with a variety of targeted treatments and ongoing protection. We provide insect control options for mosquitoes, stinging insects, ants, bed bugs, cockroaches, spiders, and more.
- Ladybug control
If you have a recurring ladybug issue every fall, Terminix's ladybug prevention program may be for you. Our prevention and reduction plan involves the treatment of your home before ladybug infestations begin in the fall.
- Millipede control
Millipedes are attracted to areas with high moisture or humidity, typically in flowerbeds and within soil. Even if your home is relatively dry, small gaps under door frames can push millipedes indoors after heavy rains. Terminix can get rid of millipede infestations and prevent them from happening.
- Moisture control
Our Moisture Control solution will reduce excessive humidity and minimize moisture in your crawl space. It not only protects against water damage, fungi and mildew, but it can also correct moist conditions that may lead to structural problems.
- Mosquito extermination
Mosquitoes can cause welts and severe itching, preventing you and your family from enjoying the outdoors. But they're more than just a nuisance — they can make heading outside a risk. Don't wait. Get our new mosquito service and we will get to work putting your mosquito concerns behind you.
- Moth Exterminator
Moth infestations are approached with a three-step process. Step one is a professional inspection of your home. Step two is the installation of a monitoring system to pinpoint the source of the infestation. Step three is source reduction. Moth control is possible with the right plan in place.
- Opossum Removal
If you find an opossum living under your shed or deck, or in your garage, Terminix can help. We provide professional trapping and removal services for all of your wildlife control needs.
- Raccoon Removal
We can get rid of the raccoon living in your attic with our professional trapping and releasing services. Contact Terminix to set up a wildlife inspection today.
- Rat Exterminator
No two rat infestations are the same. That's why Terminix customizes each rat control plan. Solutions can involve the sealing of entry points such as gaps around pipe chases, gas lines, roof vulnerabilities, and more. Habitat modification can be utilized in addition.
- Rodent extermination
We will identify intruding rodents, determine the most effective way to get them out of your home, and then customize a solution to keep them from coming back. Eviction is guaranteed.
- Skunk Removal
Skunk removal involves professional trapping and removal, performed by our wildlife experts. This program is customized to fit your needs.
- Spider extermination
Although most common house spiders are harmless, more dangerous spiders may be harboring outdoors in piles of firewood and debris, in attics and crawl spaces, or other areas throughout the home. A professional inspection from Terminix will reveal these hiding spots and help eliminate spiders.
- Squirrel control
Squirrels are notorious for getting into attics by chewing through soffits, gable vents, facias, and builder's gaps below roof shingles. Our wildlife experts can use a variety of tactics to remove squirrels and seal entry points around the exterior of your home to prevent them from reentering.
- Termite control
With both treatment and preventative services, Terminix offers the most advanced solutions to protect your home from termites.
- Termite extermination
Terminix is the industry-leading expert in termite control. We offer a variety of termite monitoring, prevention, and elimination services to ensure your home is protected against termite activity.
- Termite inspection
If you are looking to satisfy the sale of a home, we can perform an inspection to fulfill a WDIR. Speak with your realtor about using Terminix. We also provide termite inspections for residents looking for general and ongoing termite control plans.
- Tick control
Our Tick Defend System begins working immediately to target commonly found species of ticks found in Alabama. We apply a combination of liquid and granular treatments to your yard to create a highly effective barrier against ticks and provide ongoing control.
- Vapor Barriers
Vapor barriers help prevent moisture from condensing on wood, which helps protect your house from wood rot and other moisture-related issues.
- Mosquito Repellent System
Our Mosquito Repellent System uses innovative technology that creates protective zones to keep mosquitoes away, increasing the comfort and usability of your outdoor spaces.
Terminix Details
Service options
- Online estimates
- Onsite services
Crowd
- LGBTQ+ friendly
- Transgender safespace
Planning
- Appointment required
Terminix Photos










Terminix Location
Terminix
2456 Sans Souci Pkwy Suite 108, Wilkes-Barre, PA 18706, USA
Terminix Reviews
inspectiontechnicianthursdaycall
★ 5★ 4★ 3★ 2★ 1Austin took personal responsibility to make sure I got communication and my service was done. The call center messed up my first call, they sent an insect tech. They said that both would come but nobody from the small animal team came. The insect tech said that he would get someone to call me and nobody called. I called back and Austin came and we signed a contract. He said that somebody would be out Wed. or Thur. of the following week. When Tuesday came I had not heard from anyone. I texted him and he said he would follow up. When I didn't hear from anyone by Wednesday night I was about to cancel the contract. Austin reached out to make sure that I was taken care of. As it turned out I was not. Austin let me know they would be here Thursday. The crew came out and did a partial job today. If it were not for Austin nobody would have been here and both Terminix and I would have wasted time. I'm still not happy with the service I have gotten from Terminix. I am happy with the care that Austin has given us, so on his behalf I'm still here.
October 10 · Kirk BuchananAustin was very empathetic and researched on the inspection. He prepared thoroughly before coming. I had a better experience than I expected. Austin really seemed to care about my home and families pest control issues.I’m a monthly plan (referenced monthly price below).For those reading my review I’m a level 6 Google reviewer, with millions of people using my reviews. Austin went above and beyond A+++, thank you Austin.
September 20 · Jay BlackAustin did an excellent job! He was highly informative, charismatic, and knowledgeable. He performed a thorough inspection, finding more problem spots than another company previously did. I would highly recommend him!
June 14 · TerriAustin Naples is one of the most professional, informative and efficient representative of any company that I have ever dealt with. He gained my confidence in the services that Terminix has available for my household needs. It was a pleasure to interact with him.
July 20 · elizabeth richardsTerminix, I scheduled a call regarding flea treatment as we have the high cost of service, Terminix never showed up on the day scheduled, Thursday. Called and the Terminix representative stated it was re-scheduled for Saturday, first call, okay, we'll hang around again. AGAIN, never showed up and NEVER called. I call Terminix and again the representative said, "sorry for the inconveneince and we'll reschedule for first call on Monday." AGAIN, never showed up and never called. Now, furious, called and asked for a supervisor, what a run-a-round to get to speak to the "BOSS".Ehrlich is looking better, and better. One star is too good, it should be a negative star.
July 21 · John Spock
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