Orkin

- 1021 N Washington St, Wilkes-Barre, PA 18705

Orkin, a nationally recognized name in pest management with a local branch in Wilkes-Barre, PA, provides a comprehensive suite of services designed to protect Pennsylvania homes and businesses from a wide variety of pests and environmental issues. Operating from their Washington Street location, the team is equipped to handle everything from common household nuisances to complex commercial pest challenges, employing a science-backed approach to pest control. Their offerings extend far beyond simple extermination, encompassing proactive measures like structural treatments, insulation services, and environmental control to create a healthier, pest-resistant property.

The range of pests they treat is extensive, covering regional concerns like Rodent Control, Ant Control, and seasonal issues such as Hornet & Wasp Control and Mosquito Control. For property owners, the risk of Wood Destroying Insects, particularly Termites, is a major concern, and Orkin provides thorough Termite Inspection and specialized Termite Control programs. Furthermore, the Wilkes-Barre branch offers essential home improvement services, including Home Insulation and Moisture Control, which not only enhance energy efficiency but also remove conditions that attract pests.

While the company advertises a broad scope of expertise and convenience features such as Online Estimates, Onsite Services, and the provision for a Free Home Inspection, potential customers in Pennsylvania should approach scheduling and service consistency with diligence. Like any large national service, the quality of the local experience can vary. While some customers report excellent interactions, the provided public feedback highlights significant challenges with appointment adherence, follow-up communication, and service continuity. For example, one customer detailed repeated no-shows and a complete lack of callback, resulting in a "Waste of time terrible service." Another monthly service customer reported poor communication regarding a termite issue, technicians showing up hours late, and difficulties in cancelling their service.

These mixed experiences—the promise of professional expertise and a wide range of services set against documented issues with local customer service and reliability—make careful consideration essential for residents of Wilkes-Barre and the surrounding Northeastern Pennsylvania areas. When engaging with a service provider for something as critical as pest control or home protection, clear, consistent communication and adherence to scheduled times are paramount to ensuring a positive outcome. Orkin's reputation for deep knowledge in specialized areas like Food Safety Audits and Commercial Pest Control suggests a high level of technical training is available, yet local operational efficiency is a factor to weigh heavily.

The Orkin branch serving the Wilkes-Barre area of Pennsylvania is located in a convenient and accessible commercial hub, allowing them to efficiently dispatch technicians across Luzerne County and beyond. The specific location is designed to facilitate local operations and manage logistics for a wide service area.

The business location details are:

Address: 1021 N Washington St, Wilkes-Barre, PA 18705, USA

For planning a visit or service, it is important to note that the location offers a Wheelchair Accessible Entrance, ensuring physical accessibility. Additionally, customers should be aware that service with Orkin generally requires an Appointment, and scheduling is facilitated by both phone and the option of Online Estimates for preliminary service inquiries.

The Wilkes-Barre Orkin branch offers a comprehensive, multi-faceted approach to property maintenance and pest control, tailored for both home and business owners in the region.

• Core Pest and Insect Control:
  • Ant Control, including specialized Carpenter Ant Control.
  • Cockroach Control, Spider Control, and general Bug & Insect Control.
  • Flea Control and Tick Control.
  • Hornet & Wasp Control, and Mosquito Control.
  • Treatment for Household Pests and Wood Destroying Insects.
• Specialized Residential Services:
  • Targeted Bed Bug Treatment.
  • Rodent Control.
  • Wildlife Removal, including Bat Removal & Control.
  • Yard Care and Lawn Treatments.
• Structural Protection and Home Services:
  • Termite Inspection and Termite Control.
  • Home Insulation and professional Insulation Installation, including Batting Insulation.
  • Moisture Control to mitigate humidity issues and prevent water damage-related pests.
  • Disinfectant Cleaning and Odor Control.
• Commercial and Business Solutions:
  • Comprehensive Commercial Pest Control for various industries.
  • Food Safety Audits and specialized services to help businesses maintain compliance.
  • Staff Training on pest prevention and sanitation best practices.
  • Services tailored for Property Management.
  • Bird Control.

Orkin’s Wilkes-Barre presence combines the resources of a major national brand with a commitment to offering a diverse service portfolio for the local Pennsylvania market.

• Extensive Service Breadth: The offering is exceptionally broad, covering over thirty specific service types, from eliminating pests like cockroaches and spiders to providing structural and environmental services like Home Insulation and Moisture Control.
• Commercial and Auditing Expertise: They provide highly specialized services like Food Safety Audits and Staff Training, making them a key resource for commercial operations, particularly in the food service and retail sectors of Wilkes-Barre.
• Commitment to Customer Convenience: The company offers modern, user-friendly options such as Online Estimates and Onsite Services, making the initial consultation and scheduling process simpler for busy clients.
• Free Inspection Policy: The availability of a Free Home Inspection for certain services allows Pennsylvania homeowners to assess their pest or structural issues without an initial financial commitment.
• Long-Standing Brand Recognition: As part of a large, long-established national company, Orkin carries a recognizable brand name associated with extensive training, resources, and technical expertise in pest management.
• Accessibility: The physical location is equipped with a Wheelchair Accessible Entrance, demonstrating an effort to accommodate all members of the community.

For residents and businesses in the Wilkes-Barre area needing pest control, termite management, or home improvement services, use the following contact details:

Address: 1021 N Washington St, Wilkes-Barre, PA 18705, USA
Phone: (570) 955-3620
Mobile Phone: +1 570-955-3620

For Pennsylvania residents and business owners, the greatest value in choosing Orkin in Wilkes-Barre lies in the sheer breadth of their service offerings and the technical expertise they bring to complex issues. No other local provider may offer such a robust combination of pure Pest Control (treating everything from Household Pests to specialized Bat Removal), Structural Services (Insulation and Moisture Control), and high-level Commercial Support (Food Safety Audits and Staff Training). If your property requires a multi-layered solution—for example, treating a termite infestation, installing pest-resistant insulation, and controlling outdoor ticks—Orkin’s single-source capability is a significant benefit.

However, potential customers must balance this comprehensive technical capacity against the reported inconsistencies in service delivery and customer communication. While the company provides options for convenience like online booking and free inspections, the local execution of scheduled appointments and follow-up can be a point of friction, as illustrated by customer feedback detailing delays, no-shows, and difficulties with account management. Therefore, Orkin is best suited for the client who prioritizes a vast array of specialized services and the backing of a large national knowledge base, but who is also prepared to be diligent and persistent in managing their service appointments and ensuring prompt follow-up from the local branch. For those who require a highly flexible or immediately responsive service, these operational issues should be taken into serious consideration. The benefit is the depth of service; the challenge may be the consistency of the local customer experience.

Orkin

1021 N Washington St, Wilkes-Barre, PA 18705, USA