Urbanex Pest Control Introduce
For residents and business owners across the Triangle region of North Carolina, the battle against local pests is a year-round commitment. The state's unique climate, characterized by high humidity and varying temperatures, creates an ideal environment for pests ranging from common household insects to destructive termites and disease-carrying mosquitoes. This is where Urbanex Pest Control in Raleigh, NC, provides an essential, trusted service, delivering comprehensive and effective pest management solutions tailored to the specific needs of the local community.
Founded in 2015, Urbanex has quickly become a recognized name in pest control, operating as a veteran-owned business built on core values of hard work, dedication, and commitment to service. Their philosophy goes beyond simple spraying; they employ a science-focused approach known as Integrated Pest Management (IPM), which concentrates on long-term prevention and uses environmentally responsible methods. This tailored strategy ensures that whether you are dealing with a current infestation or looking for proactive seasonal protection, your home or business is treated with precision and care.
The commitment to exceptional customer service is consistently highlighted by North Carolina clients. One homeowner noted their technician, Chauncey, was "on time, professional, and took the time to explain everything he was doing," adding that he "paid close attention to detail and made sure all of my concerns were addressed." Another technician, AB, was praised for being "great and informative," providing a courtesy call about his arrival time and remaining "very professional, knowledgeable and helpful" throughout the service. This level of communication and dedication is central to the Urbanex experience, ensuring local users feel confident and well-informed.
Location and Accessibility
Strategically situated in the dynamic city of Raleigh, Urbanex Pest Control's local office provides easy access for dispatching experienced technicians throughout Raleigh, Durham, Cary, and the wider surrounding areas of North Carolina. Their central location ensures prompt and reliable service for those dealing with urgent pest situations.
The physical location for the Raleigh headquarters is:
2013 New Hope Church Rd Suite E, Raleigh, NC 27604, USA
Accessibility is a key part of the Urbanex service model. They strive to make the process simple for customers by offering Online estimates for quick initiation of service. For urgent pest issues, they aim to provide Same-Day Service Availability whenever possible, demonstrating a commitment to fast resolution. Their dedicated team also offers Bilingual Support in both English and Spanish to ensure clear communication and a seamless service experience for all members of the community.
Services Offered
Urbanex Pest Control provides a comprehensive suite of pest management services designed to tackle the most persistent and damaging pests common to North Carolina homes and businesses. Their expertise covers a wide range of invaders, ensuring year-round protection:
- General Pest Extermination: Includes Ant extermination, Cockroach extermination, Spider extermination, and overall Bug & insect extermination, addressing over 50 common pests.
- Termite Management: Specialized services for Termite inspection and Termite extermination to protect against the significant structural threat these "silent destroyers" pose to properties, particularly in older and historic North Carolina neighborhoods.
- Rodent Control: Expert Rodent extermination (including rats and mice) to manage infestations, seal entry points, and prevent contamination inside homes and commercial spaces.
- Nuisance and Biting Insect Control: Targeted treatments such as Bed bug extermination, Flea & mite extermination, and Hornet & wasp extermination to manage painful and difficult-to-remove pests.
- Seasonal Pest Control: Specific treatment plans, including Mosquito extermination, which is crucial in a humid climate to reduce populations of these outdoor pests that can transmit diseases.
- Initial Assessment: Every service begins with a thorough General pest inspection to identify active pests, potential entry points, and environmental factors contributing to the problem.
Features / Highlights
What truly sets Urbanex Pest Control apart for local North Carolina users are the structural components of their service plan and the quality guarantees that back their work:
- The Four-Step Control Process: Urbanex utilizes a systematic approach for long-term prevention. This involves a thorough initial pest inspection, an initial flush-out with a protective exterior barrier, a critical back-to-back service 30 days later to break up pest egg cycles, and regular bi-monthly maintenance visits for year-round defense.
- Safe Products for Families & Pets: They prioritize the use of products that are effective against pests yet gentle and safe for children and household pets, aligning with the concerns of environmentally conscious homeowners.
- Complimentary Re-Treat Service: Urbanex stands behind its work with a guarantee of continuous protection. If pests return between scheduled bi-monthly maintenance visits, they offer a Complimentary Re-Treat Service at no extra cost to the customer.
- Web-Free Guarantee™: A standout feature of their service commitment, this guarantee specifically ensures that spider webs and wasp nests will be removed from the eaves of the home during service, protecting the aesthetic and structural elements of your property.
- Local Expertise and Tailored Treatment: The team has an in-depth understanding of how North Carolina's climate, from the humidity to common architectural features like crawl spaces, affects pest behavior, enabling them to implement genuinely tailored and effective proactive strategies.
- Veteran-Owned Business: Operating as a veteran-owned company, Urbanex brings values of integrity, accountability, and a high standard of service to every job they perform across the Triangle.
Contact Information
For North Carolina residents needing assistance with pest control, whether it is for an immediate infestation or to establish a proactive maintenance plan, Urbanex Pest Control can be contacted directly at their Raleigh location:
Address: 2013 New Hope Church Rd Suite E, Raleigh, NC 27604, USA
Phone: (919) 800-0281
Mobile Phone: +1 919-800-0281
What is Worth Choosing
For anyone in the North Carolina area seeking reliable and comprehensive pest control, Urbanex Pest Control is worth choosing for several key reasons that prioritize the customer experience and long-term results. Firstly, their systematic, four-step process—which includes a detailed inspection, initial treatment, a crucial follow-up to break egg cycles, and bi-monthly maintenance—is far superior to transactional, one-time services. This method provides the lasting peace of mind that is essential in a region plagued by year-round pest pressures.
Secondly, the peace of mind extends to safety. The use of products that are Safe for Pets and Kids removes a significant worry for families, while their commitment to IPM means treatments are targeted and effective without being overly aggressive. When coupled with guarantees like the Complimentary Re-Treat Service and the Web-Free Guarantee™, the customer knows that Urbanex is truly invested in keeping their property pest-free between scheduled visits. Ultimately, Urbanex Pest Control offers a professional, knowledgeable, and reliable local partner—a veteran-owned business that applies a strategic and ethical approach to protect your greatest investment in North Carolina.
Urbanex Pest Control Services
Pest Control Service
- Ant extermination
- Bed bug extermination
- Cockroach extermination
- Flea & mite extermination
- Hornet & wasp extermination
- Rodent extermination
- Spider extermination
- Bug & insect extermination
- General pest inspection
- Mosquito extermination
- Termite extermination
- Termite inspection
Urbanex Pest Control Photos








Urbanex Pest Control Location
Urbanex Pest Control
2013 New Hope Church Rd Suite E, Raleigh, NC 27604, USA
Urbanex Pest Control Reviews
jobtechniciancommunicationsalesfeedoorcontractspider websmosquitosoliciting
★ 5★ 4★ 3★ 2★ 1This was Chauncey’s first time providing pest control at my home, and I was so impressed! He was on time, professional, and took the time to explain everything he was doing. He paid close attention to detail and made sure all of my concerns were addressed. You can tell he really cares about doing the job right. I feel confident knowing my home is in good hands. Highly recommend Urbanex!
August 26 · Jaime JermanAB is a great and informative technician. I had requested an earlier than later appointment. He gave me a courtesy call to let me know of his arrival time and was spot on. From start to finish AB was very professional, knowledgeable and helpful. Thank you again AB! Urbanex is lucky to have you.
August 30 · Kurt PAmazing team, very caring, and great communication. I really loved all the high quality professional work they did for me. I’d recommend them to anyone with pest issues. I’d trust them each and every time. I really appreciate Zay and Ab for their hard work and commitment.
September 18 · Brayden WingardFrancisco from Urbanex Raleigh delivered outstanding customer service! He communicated clearly before arriving and gave me an accurate ETA. Once here, he explained the products and treatments, reviewed my previous services, and made sure I understood every step of the process.Francisco also walked me around the property, answered all my questions, and even pointed out areas of I’m concern — showing just how knowledgeable and thorough he is. He was professional, polite, and personable the entire time.If you want top-notch pest control service with great communication, I highly recommend Francisco at Urbanex Raleigh!
September 05 · Liberty SmithThis company is awful. They never return calls or emails. Their services don’t work. They hit us with a termination fee for cancelling a service that doesn’t work. I’ve tried several methods of contact to talk to them about their uneffective service. Now they’re threatening to turn us over for collection. This has gone on for 3 months.
October 06 · Jim Mundy
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