American Pest Control

- 1 W Robert Toombs Ave, Washington, GA 30673

Introduction / Overview

For residents and business owners across Georgia, securing reliable, year-round protection from pests is essential. American Pest Control, with a dedicated service center in Washington, GA, has been a trusted name in the pest management industry for over five decades. Established in 1971 by Gene Higginbotham, the company remains a family-owned and locally operated entity, focusing on core values of honesty, integrity, and quality service. This deep history in Northeast Georgia and surrounding areas means they possess invaluable expertise in managing the region's specific pest challenges, from destructive termites to persistent household invaders like roaches, ants, and bed bugs.

The Washington, GA, office is a key hub in their network of service centers, ensuring they are positioned to promptly serve clients in Wilkes, Lincoln, and the broader Augusta Metro regions. Their universal technicians are highly trained, certified, background-checked, and committed to using environmentally conscious, Integrated Pest Management (IPM) techniques. This approach aims to minimize chemical use while achieving long-term, effective pest elimination. As a QualityPro certified company—a distinction earned by only a small percentage of pest control firms nationwide—American Pest Control maintains high standards in professionalism, employee training, and customer protection.

While the majority of customer experiences are characterized by positive interactions with friendly, professional technicians, it's prudent for Georgia customers to have a full picture. Some detailed customer feedback has highlighted significant administrative and communication difficulties, particularly around payment, scheduling follow-ups for specialized treatments (like bed bug services), and ensuring consistency between service promises and final delivery. However, the same feedback notes a strong commitment to service recovery: when issues are escalated, the company has shown a willingness to call, apologize, and return to the property to "make it right." This dedication to rectifying problems post-service is a critical factor for local residents looking for a company that stands behind its work.

Location and Accessibility

The American Pest Control office serving the Washington, GA, area is conveniently located to provide services across a wide swath of Northeast Georgia and the surrounding counties.

The physical address for the service center is: 1 W Robert Toombs Ave, Washington, GA 30673, USA.

This location allows their fleet of certified technicians to efficiently dispatch to residential and commercial properties throughout Wilkes County, Lincoln County, and other neighboring communities. The Washington office operates during standard business hours, generally from 8:00 AM to 5:00 PM, Monday through Friday, making it easy for local users to schedule inspections, book appointments, or consult with staff about their pest management needs. The strategic placement of this office reflects the company's commitment to maintaining a strong, accessible local presence, a major advantage for Georgians who prefer service from a nearby, established regional provider.

Services Offered

American Pest Control provides a robust and comprehensive array of pest management and control services tailored to address the challenges specific to the warm, humid climate of Georgia.

• Residential Pest Control: Annual and quarterly programs, such as PestFree365+, offering protection against 30+ common pests, including ants, spiders, silverfish, and roaches.
• Commercial Pest Control: Customized IPM plans designed for businesses across various sectors (e.g., healthcare, food/beverage, retail), ensuring compliance and minimal disruption.
• Termite Control and Monitoring: Expertise in protecting properties from wood-destroying organisms common in the South, featuring options like Sentricon® AlwaysActive™ and Termidor treatments, as well as Wood Infestation Reports (WIR).
• Rodent Control and Exclusion: Comprehensive services to eliminate rats and mice, including advanced SMART digital rodent control solutions for year-round, monitored protection.
• Bed Bug Elimination: Specialized treatment programs that involve thorough inspections and the application of effective products, though customers should be mindful of necessary preparation and consistent follow-up scheduling.
• Seasonal Pest Mitigation: Specific programs for pests that thrive in Georgia’s warmer months, such as monthly mosquito and tick control services (typically March to October).
• Specialized Pest Treatments: Targeted services for difficult pests including fire ants, fleas, stinging insects (wasps and hornets), carpenter bees, and cockroach infestations.
• Home Services: Additional preventative measures like the installation of moisture barriers and crawlspace optimization to reduce conditions conducive to pest problems.

Features / Highlights

Choosing American Pest Control means benefiting from several key advantages that differentiate them within the Georgia market.

• Family-Owned Longevity: Operating since 1971, the company has over 50 years of experience, a rare level of stability in the pest management sector. It is still run by the founder's children.
• National Accreditation: Holds the QualityPro certification, a mark of excellence achieved by less than 3% of U.S. pest control companies, covering rigorous standards for background checks, insurance, training, and business practices.
• Highly Vetted Staff: All technicians are certified, trained with ongoing education, and subjected to thorough background checks and drug testing, providing an extra layer of confidence for homeowners.
• Regional Service Network: With nine offices across Georgia and surrounding states, they offer the resources of a large company while maintaining the commitment of a local provider.
• Commitment to IPM and Eco-Friendly Methods: Focus on Integrated Pest Management and the use of eco-friendly solutions to minimize chemical impact on the environment and on the client's family and pets.
• Community Focus: Honors its founding principles by supporting local education through the Gene Higginbotham Memorial Scholarship, demonstrating a commitment that extends beyond pest control services.
• Service Recovery Dedication: Has demonstrated a proactive strategy to address and correct service dissatisfaction when notified, including re-servicing properties and adjusting charges.

Contact Information

Georgia residents can reach the American Pest Control Washington, GA, service center using the following contact details:

Address: 1 W Robert Toombs Ave, Washington, GA 30673, USA

Primary Phone: (844) 585-1637

Mobile Phone: +1 844-585-1637

For local inquiries or to schedule a free inspection, calling their general lines or submitting an online request are the recommended first steps.

What is Worth Choosing

For Georgians considering pest management, American Pest Control is worth choosing primarily for the unique combination of extensive industry experience, third-party verified professionalism, and a genuine commitment to customer satisfaction. Their 50+ year history and family-owned status ensure stability and deep knowledge of the Southeast’s pest ecology—they know exactly what pests are a threat to your Washington-area home. The QualityPro certification is a significant differentiator, providing assurance that the person arriving at your door is part of a company that adheres to the highest operational and ethical standards. This peace of mind, backed by a commitment to background checks and advanced technician training, is an invaluable benefit. While the company is not immune to the occasional service or administrative misstep, as evidenced by specific customer feedback regarding complex scheduling and billing, their proven track record of proactively engaging with and resolving customer complaints is a powerful reason to trust them. The fact that they will 'come back out and make it right' demonstrates a dedication to lasting results over quick fixes. Choosing American Pest Control means investing in a comprehensive, professional, and locally-vested partnership to keep your property protected year-round from the constant pressure of Georgia's pest population.

American Pest Control

1 W Robert Toombs Ave, Washington, GA 30673, USA