ANTEX Exterminating Introduce
For decades, residents and property owners in Fayetteville and the greater Cumberland County, North Carolina area have faced constant battles against a wide range of regional pests. The warm, humid climate that characterizes this part of the state, especially being near wooded areas, makes properties susceptible to everything from wood-destroying termites and rodents seeking shelter to common household nuisances like ants, cockroaches, and bed bugs. Addressing these issues requires more than a simple surface treatment; it demands a comprehensive, integrated approach that tackles the root causes of infestations and property vulnerabilities.
ANTEX Exterminating, Inc., located in Fayetteville, aims to be that full-service solution. Operating in southeastern North Carolina since 1955 and proudly holding one of the first pest control licenses issued in the state (License #110pw), ANTEX positions itself as a long-standing, local contractor specializing in pest control, cleaning services, and general home repair. They offer a dual focus on eliminating active infestations—such as ants, termites, and bed bugs—and protecting the home’s structure through services like crawl space repairs and mold remediation, recognizing that pest problems and property moisture issues often go hand-in-hand in the humid NC climate. The company serves both residential and commercial clients, offering customized programs to safely and effectively manage pest issues and improve property condition.
It is important for prospective clients to be aware that while ANTEX Exterminating has a long history and offers an extensive array of services, public customer feedback indicates significant concerns regarding service consistency, follow-up, customer service communication, and project timelines. Specifically, reviews mention issues with broken property during service, lack of follow-up from staff, extended completion times for large projects like crawl space repair (one review noted an 11-month timeframe), and difficulties with office communication, including rudeness and errors in documentation. These reports suggest potential operational challenges in customer care and project management that users should consider when evaluating this provider for their critical pest and home repair needs.
ANTEX Exterminating is situated conveniently on a main thoroughfare in Fayetteville, making their office accessible to residents and business owners throughout Cumberland County and the surrounding communities, including those near Fort Liberty and Pinehurst. Their local base allows them to efficiently dispatch technicians to service areas across southeastern North Carolina.
- Physical Address: 3708-B Ramsey St, Fayetteville, NC 28311, USA
The company maintains a strong local presence and is listed as serving the Fayetteville and Pinehurst areas specifically, offering dedicated phone lines for different regions to facilitate scheduling and service requests. Clients interested in their extensive range of pest control, crawl space, and mold remediation services should contact the office directly.
ANTEX Exterminating provides a robust suite of services that integrate pest control with critical home maintenance and contractor solutions, focusing on both active extermination and preventative property protection, which is particularly essential in the high-moisture climate of North Carolina.
- Specialized Pest Extermination and Management:
- Termite Control And Management, including Termite inspection and Free Termite Inspection. Termites are a major concern in the region, making this a core preventative service.
- Elimination of wood-destroying organisms and General pest inspection.
- Bed bug extermination (Get Rid Of Bed Bugs), a crucial service due to the difficulty in eliminating these pests.
- Rodent extermination (Eliminate Rodents), vital for mitigating property damage and health risks, particularly in crawl spaces and during colder months.
- Bug & insect extermination for Common Pests, including Ant extermination (Ant Infestations), Cockroach extermination, Spider extermination, Flea & mite extermination, and Bee, Hornet & wasp extermination.
- Mosquito extermination (Mosquito Problem), and Mosquito Inspection, which is important for health and outdoor comfort during warmer seasons.
- Contractor and Home Maintenance Services:
- Crawl Space Repairs and general Crawl Space services, including managing moisture to prevent pest and mold issues.
- Mold Remediation Services, addressing a frequent issue in humid environments.
- Home inspection and other contractor services, including Windows & Doors.
- Residential And Commercial services, offering pest and property solutions for various property types.
ANTEX Exterminating highlights several key attributes in its service model and history, which appeal to local North Carolina customers seeking reliability and comprehensive coverage for their property issues.
- Deep-Rooted Local History and Experience: The company has been in business since 1955, making it one of the most established pest and home maintenance providers in the region. This longevity suggests a deep familiarity with the unique, long-term pest and moisture issues of southeastern North Carolina.
- NC Licensed Expertise: They hold one of the first pest control licenses (110pw) ever issued in North Carolina, demonstrating their foundational role and compliance within the state's pest control industry.
- Integrated Service Model: By classifying their offerings as Pest Control, Cleaning Service, and Contractor, they provide a valuable integrated approach. This allows customers to address extermination, moisture control, mold, and structural repairs (like crawl spaces and windows/doors) with a single company.
- Comprehensive Pest Coverage: The company covers a wide spectrum of pests common to the Fayetteville area, from the structural threat of termites to the health and comfort threats posed by mosquitoes, bed bugs, and rodents.
- Focus on Preventative Measures: Services like free termite inspection, crawl space repairs, and mold remediation demonstrate a commitment to both treating current problems and implementing preventative measures to secure the property long-term against future infestations and moisture damage.
To inquire about scheduling a service, such as a Free Termite Inspection, or to learn more about their crawl space repair and pest management programs, prospective clients are advised to use the contact information below. Given the feedback on communication, follow-up, and appointments, customers should confirm all arrangements in writing.
- Address: 3708-B Ramsey St, Fayetteville, NC 28311, USA
- Phone (Fayetteville Area): (910) 822-0099
- Mobile Phone: +1 910-822-0099
The primary compelling reason to consider ANTEX Exterminating is their unique service integration and impressive operational history. For property owners in Fayetteville facing complex, interconnected problems—such as a rodent infestation stemming from a moisture-ridden crawl space that also has mold—hiring one contractor capable of handling the pest elimination, the moisture control, and the mold remediation is highly appealing. Their longevity in the region (since 1955) and their foundational role in the NC pest control industry (holding one of the first state licenses) speak to deep historical knowledge and expertise in managing the region’s specific pest challenges, particularly termites and moisture-related issues.
However, potential clients are strongly cautioned to weigh the extensive service offerings against the significant negative customer feedback. The reviews provided consistently point to a critical breakdown in post-service follow-up, customer communication, and accountability for property damage. Reports of a broken oven door, failure to follow up after service, rude representative interaction, and extremely protracted project timelines (up to 11 months for crawl space work) suggest a risk of poor customer experience and frustration. If you choose to engage ANTEX Exterminating, it is highly recommended to establish clear, written contracts that detail project timelines, follow-up procedures, and explicit protocols for addressing accidental property damage or service dissatisfaction, thus protecting your investment and peace of mind.
ANTEX Exterminating Services
Pest Control Service
- Ant extermination
- Bed bug extermination
- Bee extermination
- Bug & insect extermination
- Cockroach extermination
- Flea & mite extermination
- General pest inspection
- Home inspection
- Hornet & wasp extermination
- Mosquito extermination
- Rodent extermination
- Spider extermination
- Termite extermination
- Termite inspection
- Ant Infestations
- Common Pests
- Crawl Space Repairs
- Eliminate Rodents
- Extermination And Management
- Free Termite Inspection
- Get Rid Of Bed Bugs
- Insect Problem
- Mold Remediation Services
- Mosquito Inspection
- Mosquito Problem
- Residential And Commercial
- Termite Control And Management
- Windows & Doors
ANTEX Exterminating Photos
ANTEX Exterminating Location
ANTEX Exterminating
3708-B Ramsey St, Fayetteville, NC 28311, USA
ANTEX Exterminating Reviews
spaceofficeinspectionhouse
★ 5★ 4★ 3★ 2★ 1First off let me state that I hardly ever leave reviews good or bad. This company has dropped the ball with me over and over again; I feel like it would be wrong not to warn people.They moved my stove to treat behind it but did not put it back before leaving(they did come back same day). I don't know how but they broke the oven door(my guess is by pulling it out of the space it was in). After leaving several messages I finally spoke with the owner about it. I explained that I am sure it was an accident and I was not looking for them to purchase me a new stove but I did want some type of compensation because they indeed broke it. His response is that his guys said they didn't and he has no reason to not believe them, but he would come to look at the damage I was speaking about. Not one time did anyone follow up with me after my service that they stated they would do.With all this going wrong I still was trying to work with them. Hoping that the owner/ company was really that busy and not just ignoring me hoping I will go away. I own two investment properties and manage a multifamily housing with over 200 units; so I know things can fall through the cracks plus I was desperate to get the mice out of my house.Today I followed up with them, because like I said earlier nobody follows up. I will admit my tone was not inviting but I was not rude or disrespectful. The rep was not listening to help me solve my problem; she was listening simply to respond how it was the tech fault for her not following up even though nobody ever followed up. It was such a disaster and she was so vile and rude I was lost to what I should do, and of course the owner calls me back today to set an appointment to look at my damage again; but at this point I was so beat down by their antics I did not want to waste my time anymore setting an appointment that history shows he was not going to keep. I just informed him that I hired another company to assist me and I will not be using his service again.I lost at the end of the day. I paid over $200 for them to come out and leave poison and some glue boards that I could have purchased at Lowes. My oven is broken and I have to start over with a new company.I want to end this with how I began this review. I never leave a review good or bad. So you know the service had to be horrible for me to take out to complete something I never do. You have been warned.
August 10 · stephen nicoleFirst let me start my saying that I never leave reviews. I just feel that I have to warn people about this company. Horrible service. First they treated for bedbugs which I had to replace all bedding because they didn’t get rid of them. Second they did my crawl space which was a nightmare. It took them 11 months. They work one day and you don’t see them for weeks until you keep calling office looking for them. November was a year and now I’m call for them to send the inspector for final inspection. They had no document of my down payment had to go to the bank to retrieve my check. Just Horrible. I never experience service like this before
January 15 · barbara hunterJust wanted to take a moment and thank Adam and Nicholas, my Antex techs, for completing my termite inspections, including today's. They have always been on time, friendly and thorough. They also provide good feedback on what's going on under the house. This company has been very consistent in their performance, from Rachel in the office to the field techs. That is why I have been with them for so long!
February 01 · Don MathesonI really appreciate the thoroughness, courtesy and professionalism of their representative Steve Cook. I have nothing to say but good things about this employee and the company that he represents. I am thoroughly satisfied with the customer service and the affordability of their services. I am pleased with the results of their pest control services.
August 03 · K JStopped by the office and met Rachel, their office coordinator, shes really nice and very helpful. Nice staff, excellent customer service.
May 01 · Kerry Tremblay
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