Massey Services Pest Control

- 249 E Memorial Dr, Dallas, GA 30132

For property owners across Georgia, the challenges of maintaining a healthy home environment are twofold: managing persistent pest pressures indoors and maintaining lush, vibrant landscapes outdoors. Massey Services Pest Control, with a prominent service center in Dallas, GA, is dedicated to meeting both of these needs by offering a comprehensive suite of integrated services that include general pest management, advanced termite protection, and detailed lawn and landscape care.

Since 1985, Massey Services has built a reputation on the philosophy of Total Customer Satisfaction, backed by a “No-Nonsense, Money-Back Guarantee.” This commitment is clearly reflected in the glowing local reviews, which often highlight the exceptional quality of their customer service staff and field technicians. Clients frequently praise team members like Pam, Kaitlyn, Melissa, Sherita, Ashley, and Quentin for their professionalism, local knowledge, and personalized attention. Having a dedicated, local office in Dallas, GA, is a major advantage, as it allows customers to connect with staff who understand the specific pest and lawn challenges prevalent in Paulding County and the surrounding areas.

Massey’s unique approach is rooted in prevention. Rather than simply reacting to an infestation, their programs begin with a detailed, thorough inspection of the entire property—inside and out—to identify not just existing pest activity, but also the conditions, sources, and avenues that could lead to future problems. By focusing on long-term prevention and sealing off new entry points, they aim to keep pests outside where they belong, providing a sustainable and less intrusive solution for homeowners.

However, prospective customers should be aware that, like any large service provider, experiences can vary. While the Dallas team earns consistently high marks for individual kindness and thoroughness, some reviews across the broader company mention occasional confusion regarding contract renewals or unexpected billing issues. Therefore, customers are advised to maintain clear communication with the local office staff, like Ava, who are noted for being patient and helpful in clarifying service details, especially concerning the technicalities of termite protection or annual inspection schedules for newly constructed homes.

The Massey Services office in Dallas, GA, is strategically located to provide quick and efficient service to the Paulding County community and the wider Northwest Georgia region. This local presence is a significant factor in their ability to offer quick response times and personalized service.

The service center’s address is:

249 E Memorial Dr, Dallas, GA 30132, USA

The facility is designed to be fully accessible, demonstrating a commitment to serving all members of the community. Key accessibility features include:

• Wheelchair accessible entrance
• Wheelchair accessible parking lot

This central location on East Memorial Drive allows the team to mobilize quickly to residential neighborhoods, commercial properties, and assisted living facilities across Dallas, Hiram, Powder Springs, and surrounding communities, ensuring prompt service for both routine maintenance and urgent pest issues.

Massey Services provides a comprehensive, three-pronged approach to property health and protection, covering pests, termites, and landscaping. This integrated model is highly beneficial for Georgia residents dealing with diverse property management needs.

• Pest Prevention and Extermination: Targeted solutions for a full range of household and commercial pests:
  • General pest inspection and detailed inspection (Complete Inspection, Thorough Inspection, Visual Inspection).
  • Ant, Cockroach, and Spider extermination.
  • Rodent extermination.
  • Flea & mite extermination (Flea Control, Flea and Tick Prevention).
  • Hornet, Wasp, and Bee extermination.
  • Mosquito extermination and services.
  • Bed bug extermination.
  • Common Household Pests prevention and One-Time Treatment options.
• Termite Protection and Wood Preservation: Advanced solutions to protect the structural integrity of homes and businesses:
  • Termite extermination and Termite inspection.
  • Pre-Treatments and Soil Treatments for new construction.
  • Advanced methods like Bait Systems and Termidor Treatment.
  • Treatment for All Wood Destroying Insects, including Powder Post Beetles and Old House Borers.
  • Wood Damage and Insect Damage repair assessments.
• Lawn and Landscape Care (GreenUP Landscape Program): Services designed to ensure a healthy, vibrant yard in the Georgia climate:
  • Lawn Fertilization Program and Lawn Treatment.
  • Weed Control Treatments, including Pre-Emergent Weed Control for Lawn Weeds.
  • Lawn Aeration and Core Aeration.
  • Lawn Maintenance, Lawn Cut, and Landscape Enhancement.
  • PH Testing and Soil Treatments for optimal turf health.
  • Disease Control.
• Commercial and Specialty Services:
  • Air Conditioning and Irrigation Systems maintenance (Sprinkler System, Sprinkler Maintenance, Irrigation Maintenance).
  • Commercial Buildings inspection and Commercial Landscape Services.
  • Drain Line Services and Grease Traps Clean.
  • Odor Elimination, Water Damage, and Virus Protection (Commercial Disinfecting Services).
  • Bird Control.

Massey Services differentiates itself by emphasizing a blend of personalized local care, comprehensive service offerings, and strong guarantees, making them a standout choice for Georgia properties.

• Local, Personalized Customer Service: Reviewers consistently highlight the exceptional service from the Dallas, GA office team (Pam, Kaitlyn, Melissa, Sherita, Ava, Ashley, and Quentin), emphasizing friendly, patient, and knowledgeable interactions that foster a strong local connection.
• Integrated Property Solutions: The company offers a unique advantage by combining Pest Prevention, Termite Protection, and GreenUP Lawn Care into unified programs, allowing customers to manage the health of their entire property through a single provider.
• The Massey Guarantee: They back their work with a robust "No-Nonsense, Money-Back Guarantee," which includes a promise of a 24-hour response time for any pest activity between scheduled treatments at no extra charge. If the customer is not satisfied after 30 days, they offer either additional corrective service or a refund of the last service payment.
• Preventative Approach: Their core pest control strategy focuses on extensive inspections to eliminate conditions and sources that attract pests, prioritizing long-term prevention over constant chemical treatment.
• Thorough Inspections: All services start with a free, detailed inspection that covers the entire property, including the exterior, interior, attic, and crawl spaces, to create a customized and proactive protection plan.
• Commercial and Specialty Expertise: Beyond residential services, they offer specialized solutions for Commercial Buildings and unique services like Irrigation Maintenance and Commercial Disinfecting.

Residents and business owners in the Dallas, GA, area looking for comprehensive pest, termite, and lawn services can reach the Massey Services local team at the following contact points:

Address: 249 E Memorial Dr, Dallas, GA 30132, USA

Phone: (678) 363-0002

Mobile Phone: +1 678-363-0002

Customers are encouraged to contact the office directly to schedule a complimentary, detailed inspection of their home or commercial property, taking advantage of the opportunity to speak with the friendly, local staff mentioned in the community reviews.

Massey Services in Dallas, GA, is an excellent choice for Georgia property owners who seek a high-level, integrated service backed by a commitment to customer satisfaction. The primary reason for choosing this company is the exceptional quality of their local team and the convenience of their all-in-one property protection model. The testimonials consistently rave about the customer service excellence, pointing to specific team members who are knowledgeable, patient, and genuinely caring—a rare find in any service industry. This hometown care, from the initial phone call with office staff like Ava to the on-site visit from technicians like Quentin or Ashley, provides a significant level of comfort and trust, especially when dealing with the complexities of new home services or persistent pest issues.

The integrated service model is particularly valuable in Georgia. With one company, you can secure your home against destructive termites using advanced treatments, keep mosquitoes and other pests at bay with targeted pest control, and ensure your lawn remains healthy and green with the GreenUP program. This centralization saves time, simplifies billing, and ensures a coordinated approach to property health.

However, potential customers should take advantage of the noted strengths to mitigate potential weaknesses. While the local team is excellent, the company’s size means occasional organizational issues can arise, such as past instances of miscommunication about billing or scheduling. To ensure the best experience, Georgians should:

• Leverage the highly praised local office staff by calling to confirm all service details, especially the coverage and schedule of annual inspections, particularly for termite services.
• Insist on receiving a full, written estimate after the complimentary inspection and before any work begins, as they do not provide quotes over the phone.
• Understand and utilize the 24-hour response time guarantee for any pest activity between treatments, ensuring they benefit from the promised responsiveness.

By relying on the dedicated, knowledgeable people at the Dallas office and taking advantage of the robust service guarantees, Massey Services provides a comprehensive, professional, and trustworthy solution for long-term property protection in the Georgia community.

Massey Services Pest Control

249 E Memorial Dr, Dallas, GA 30132, USA