Orkin Introduce
For Massachusetts homeowners and businesses, effective pest management requires expertise that understands the unique climate and common pests of the New England region. **Orkin**, with a local branch in Wilmington, MA, combines the resources of a leading national provider with dedicated local service to address a comprehensive array of pest and structural issues. They are a well-established **Pest Control Service** renowned for tackling everything from wood-destroying insects like termites and carpenter ants to common nuisances like rodents, mosquitoes, and bed bugs.
The Wilmington branch of Orkin provides services that go beyond simple extermination. They offer a holistic approach that includes preventative measures and home services critical to long-term pest defense, such as **Attic Insulation** and **Moisture Control**. This full-service strategy is designed to create a secure environment, protecting the health and value of properties across the Greater Boston area and surrounding Middlesex County communities.
Their foundation rests on a legacy of decades in the industry, paired with highly trained field agents who use scientifically-backed treatment methods. Orkin Pros are equipped to handle both **Residential** and **Commercial Pest Control** needs across various sectors, including **Industries Services**. While customer feedback indicates that the quality of the on-site work and technician expertise is frequently **superb**, the company acknowledges a complex internal scheduling and customer service system which they continuously aim to streamline to provide the best possible experience for every Massachusetts client.
The Orkin branch serving Wilmington and the vast surrounding areas of Massachusetts is conveniently located, enabling efficient dispatch of technicians across the region. This localized presence ensures timely response for urgent pest control needs, a crucial factor for Massachusetts homeowners.
The official address for the Wilmington branch is:
1 Jewel Dr Ste 311, Wilmington, MA 01887, USA
The location’s accessibility is designed to accommodate all clients and partners who may need to visit the office for administrative purposes:
- **Wheelchair accessible entrance**
- **Wheelchair accessible parking lot**
For service, Orkin operates on an **Appointment required** basis, managing customer requests through both phone contact and their online scheduling systems, offering **Online estimates** to begin the process. Their primary method of service delivery is through **Onsite services** directly at the client’s home or business.
To schedule an inspection, consultation, or service, local customers are encouraged to call the branch directly:
Phone: (978) 566-7120
Mobile Phone: +1 978-566-7120
This central point of contact is the gateway to scheduling a comprehensive **Free Home Inspection** to assess any existing or potential pest issues in your property.
Orkin’s Wilmington branch offers an extensive range of pest and ancillary home services, covering virtually every type of pest problem encountered by Massachusetts residents. Their offerings are divided into specialized control, structural protection, and general home health services.
- **Insect & Bug Extermination:**
- **Ant Control** (including **Carpenter Ant Control**), **Cockroach Control**, **Spider Control**, and general **Bug & Insect Control**.
- Targeted treatments for health and nuisance pests like **Bed Bug Treatment**, **Flea Control**, **Stinging Pests Treatment** (**Hornet & Wasp Control**), **Stink Bugs**, and **Mosquito Control**.
- Control for **Wood Destroying Insects** and **Carpenter Bee Control**.
- **Rodent & Wildlife Management:**
- Comprehensive **Rodent Control** for mice and rats, a major concern during Massachusetts winters.
- **Wildlife Removal** and **Bat Removal & Control** using humane and effective techniques.
- **Bird Control** solutions for commercial and residential properties.
- **Structural Protection & Prevention:**
- **Termite Control** and **Termite Inspection** utilizing advanced methods to eliminate and prevent structural damage.
- **Exclusion Services** to seal entry points and prevent pests and wildlife from returning.
- **Moisture Control** to mitigate conditions favorable to pests like termites and roaches.
- **Home Health & Yard Care Services:**
- Installation of **Attic Insulation** and **Home Insulation** to enhance energy efficiency while limiting pest harborage.
- **Disinfectant Cleaning** services to sanitize areas contaminated by pests.
- **Tick Control** and **Lawn Treatments** (**Yard Care**) for outdoor protection against biting insects.
- General **Control & Prevention** programs customized for year-round defense.
Orkin is a compelling choice for Massachusetts users due to several standout features, despite acknowledged bureaucratic challenges:
- **Expert Field Agents (The Orkin Pro):** The primary strength lies in their on-site personnel. Customer feedback consistently praises technicians—like Jose—as **fantastic**, **wonderful**, **very kind**, and going the **extra work** to ensure protection. The technical expertise and quality of the actual pest elimination service are reliably high.
- **Comprehensive Home Protection Services:** Beyond standard pest control, the inclusion of essential home health services such as **Attic Insulation** and **Moisture Control** makes Orkin a one-stop-shop for pest defense and home maintenance, crucial for mitigating the effects of the local climate.
- **Accessibility and Transparency:** The offer of a **Free Home Inspection** and **Online estimates** lowers the barrier to entry for potential clients. The facility itself also features a **Wheelchair accessible entrance** and **parking lot**, demonstrating consideration for all customers.
- **Targeted Seasonal and High-Risk Pest Control:** They specifically list treatments for major local threats like **Termite Control**, **Bed Bug Treatment**, **Rodent Control**, and **Mosquito Control** with **Tick Control**, addressing the critical seasonal and health-related concerns for Massachusetts families.
- **Value Proposition and Products:** One customer noted that Orkin offered the **best price** and used the **best quality products** after calling seven other places, suggesting a strong balance of quality and cost-effectiveness in their treatment plans.
To inquire about scheduling an appointment, obtaining an online estimate, or arranging a Free Home Inspection for your residential or commercial property in Wilmington, MA, or the wider Massachusetts service area, please use the contact details below:
Address: 1 Jewel Dr Ste 311, Wilmington, MA 01887, USA
Phone: (978) 566-7120
Mobile Phone: +1 978-566-7120
An **Appointment required** for all on-site services can be scheduled by phone or through their online platform, where available.
For a working professional or homeowner in Massachusetts, choosing Orkin's Wilmington branch is primarily a strategic decision to prioritize the quality and technical expertise of the actual pest elimination service. The field agents are consistently rated as expert, thorough, and highly effective, with the capacity to perform essential, extra protective work like the additional basement protection noted by a satisfied customer.
The core value of Orkin lies in its comprehensive **A.I.M. solution** (Assessment, Implementation, Monitoring) and its suite of **Home Services**. They don't just spray; they offer **Termite Control**, **Exclusion Services** to seal entry points, and preventative measures like **Moisture Control** and **Attic Insulation** that address the root causes of many recurring New England pest issues. This breadth of service, backed by over a century of experience, provides a robust, scientifically-based defense for your home.
It is crucial, however, for local users to be aware of the administrative friction. Customer reviews clearly highlight that while the technician on site is excellent, the scheduling and bureaucratic systems can be a **source of endless frustration**, leading to missed combined services and a perceived **disrespect to the working professional customer** who requires clear, consistent scheduling. Therefore, a client choosing Orkin must be prepared to be highly proactive with the scheduling and office communication, knowing that the superb quality of the **Orkin Pro** who arrives at their door will ultimately deliver a fast, efficient, and guaranteed pest-free result for the best price in the local market.
Orkin Services
Pest Control Service
- Ant Control
Eliminate ant infestations with precision treatments by an Orkin Pro. We target colonies at their source and provide prevention strategies to keep your home ant-free year-round.
- Attic Insulation
- Bat Removal & Control
Safely address bat infestations with professional services by an Orkin Pro. We safely remove bats and implement preventive measures to protect your property while adhering to humane and legal standards.
- Bed Bug Treatment
Sleep soundly again with bed bug removal and treatment services by an Orkin Pro. Our advanced treatments target bed bugs at all life stages, ensuring thorough extermination and peace of mind.
- Bird Control
Prevent birds from nesting on your business or damaging your property with expert bird control services by an Orkin Pro. We use humane methods to deter birds and protect your business.
- Bug & Insect Control
Say goodbye to unwanted bugs and insects with expert extermination services by an Orkin Pro. We treat infestations of all kinds, including ants, roaches, and spiders, ensuring your home stays pest-free.
- Bug Control
- Carpenter Ant Control
Protect your home from carpenter ants with targeted treatments by an Orkin Pro. We eliminate colonies and prevent wood damage while providing long-term solutions to keep your property safe.
- Carpenter Bee Control
Eliminate carpenter bee infestations with safe and effective removal by an Orkin Pro. We handle bees near your home or business and provide preventative measures to reduce future risks.
- Cockroach Control
Cockroach infestations are one of the most common and stubborn problems. That’s why Orkin Pros create customized roach treatment programs to meet each home’s unique needs. Getting rid of roaches for good is a multi-step process, not a one-time treatment.
- Commercial Pest Control
Commercial Orkin Pros use Integrated Pest Management (IPM), a mix of non-chemical and chemical approaches to protect against pests. We address issues like rodents, ants, and cockroaches while ensuring compliance with industry standards.
- Control & Prevention
- Disinfectant Cleaning
- Exclusion Services
- Flea Control
Fleas can invade your home and multiply quickly. Orkin Pros target flea infestations at the source, ensuring your home is free from itchy flea bites and safe for your family and pets.
- Free Home Inspection
- Home Insulation
Upgrade your attic, garage, or basement with pest-resistant insulation installed by an Orkin Pro. Improve energy efficiency and protect against rodents and insects with OrkinTherm® and Orkin ComfortZone® insulation solutions.
- Hornet & Wasp Control
Protect your family from stinging insects like hornets and wasps by calling an Orkin Pro. We safely remove nests and implement prevention strategies to keep your home secure.
- Industries Services
- Lawn Treatments
- Moisture Control
- Mosquito Control
Reclaim your outdoor space with mosquito control solutions by an Orkin Pro. We reduce mosquito populations and create a barrier to help protect you and your family from bites and mosquito-borne diseases.
- Pest Control
Orkin will inspect your home from top to bottom to identify potential issues, assess pest risks, and recommend tailored solutions to protect your home from pests year-round.
- Rodent Control
Stop rodents in their tracks with expert rodent extermination services by an Orkin Pro. We eliminate rats and mice, seal entry points, and provide long-term prevention to safeguard your home.
- Spider Control
Eliminate spiders from your home with professional treatments by an Orkin Pro. We target common and venomous species, remove webs, and implement strategies to prevent their return.
- Stinging Pests Treatment
- Stink Bugs
- Termite Control
Orkin Pros are highly trained to stop termites before they destroy your home and prevent any future invasions.
- Termite Inspection
- Tick Control
- Wildlife Removal
Protect your home with professional wildlife control services from an Orkin Pro. We safely handle raccoons, squirrels, bats, and more using humane methods. Our experts seal entry points and implement long-term solutions to prevent future invasions, keeping your property secure.
- Wood Destroying Insects
- Yard Care
Orkin Details
Service options
- Online estimates
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Planning
- Appointment required
Orkin Photos










Orkin Location
Orkin
1 Jewel Dr Ste 311, Wilmington, MA 01887, USA
Orkin Reviews
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★ 5★ 4★ 3★ 2★ 1The field agents are fantastic (five stars), but the Orkin scheduling system is plagued by an incredibly bad bureaucracy that is plain hostile to the customer. They scheduled me for external bait monitoring in the fall, even though I had previously agreed with a representative that the fall service is external and internal service combined, as it is supposed to be every year (both external bait and looking at the basement of the house).When I called that I was surprised that this was not a combined service, the agent was very understanding and even called the technician who was also surprised that it was scheduled that way. Yet she said she had to ask her manager for a change in scheduling and said the manager would call me back, which he did not -- I never get a call back from Orkin, their bureaucracy is just so bad. As a customer I have the right to have a combined service -- I need to be there for the internal one anyway and I also should be able to witness the external service. As a working professional I simply cannot take off from work two times. Yet apparently Orkin thinks the customer is at the service of Orkin, not the other way around.Turns out I could not even cancel the external bait service (the appointment that they scheduled was on extremely short notice, too, which is unacceptable), and I could not reschedule for a combined or just internal service. Another, again friendly, representative said somebody would call me back about that rescheduling. I know that this will not happen and I will have to call again. On top of that I now cannot witness the external service myself (I cannot take off from work just for that).The actual field service of Orkin is superb and very friendly to the customer, but their bureaucracy is among the worst I have ever witnessed, A source of endless frustration. And it is every year like that. They show incredible disrespect to the working professional customer who cannot simply take off from work willy-nilly to follow their whims.
October 06 · Albrecht MoritzOrkin did a great job. Our technician, Jose, was wonderful and very kind. He was also sympathetic to our situation. He even did extra work to add more protection to our basement. I must have called 7 places and Orkin was the best price, used the best quality products and was fast and efficient.They have my business moving forward, for sure!
July 31 · Jess SI needed help with hornets…a lot of them. He came down and he asked a lot of questions. Once our conversation winded down, as we discovered where they were coming in from, he went right in and suited up and got right to work. Very satisfied at his work ethic, and his explanations for the questions that I asked. Great in all things. I truly appreciated his knowledge and diligence in this matter. In short, his work was awesome and if I ever have this issue again I hope that he is the one I deal with.
September 22 · Dusty GnomeOur family was having an issue with Bee's. We called Orkin and the entire experience from booking the appointment to completion of the Bee treatment was wonderful! The service technicians were very knowledgeable and professional. They listened to my concerns and were extremely thorough, helpful and kind. They went above and beyond to help our family with the issue we were experiencing. Our family is so happy we found such a caring company. Thank you from the bottom of my heart.Dawn T.
May 16 · Jeremy TuckerI first had a bad experience with the technician who came to my house for only 3 minutes and sprayed the exterior for ants and mosquitoes. A week later, I didn’t notice any difference. I’m one not to call and complain but I got in contact with Jennifer from Northeast Orkin and she was very apologetic and very helpful. I called her several times about the technicians work performance and she understood my concern and wasn’t bothered. She had the manager come out the very same day and he took care of the issue. He too was also very helpful and apologetic. I can’t express how impressed I was with how Jennifer and the managers quickly resolved my issue. Would highly recommend!!!
June 17 · Edward Estrada
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