Rocket Pest Control Introduce
Rocket Pest Control, serving the Fort Mill, SC area and the broader South Carolina region, positions itself as a long-standing expert in managing the unique pest and moisture challenges that come with living in the Southeast. With a history guided by multi-generational family leadership for over 65 years, the company brings a wealth of experience to protecting residential and commercial properties from uninvited guests. Their approach is rooted in what they call the "Rocket Promise," a commitment to solving your pest problem at the first visit and setting up an ongoing protective barrier.
In a climate characterized by humidity and warmth—perfect conditions for pests like termites, ants, mosquitoes, and rodents—Rocket Pest Control offers a comprehensive suite of services that extend far beyond simple bug spraying. They utilize a proactive approach known as Integrated Pest Management (IPM), which focuses on understanding the biology and habits of local pests to minimize chemical use while maximizing effectiveness. This is coupled with a commitment to environmentally safe methods, as evidenced by their GreenPro Certification, which assures clients they are using eco-friendly products to protect family, pets, and the local environment.
For Fort Mill homeowners, one of the most critical aspects of home maintenance is managing moisture, especially in crawl spaces. Rocket Pest Control recognizes this regional need and incorporates advanced solutions like Crawl Space Encapsulation and Moisture Control services into its offerings, addressing the conditions that attract many of the most damaging pests. This holistic view of property protection—treating the pest and the environment that allows it to thrive—is a cornerstone of their service philosophy.
The company highlights its dedication to customer convenience, offering free consultations and aiming for a fast, real-person response to inquiries. They strive to make the pest control process as stress-free as possible, allowing South Carolina residents to focus on their daily lives while the experts handle the environmental and pest threats common to the area. However, prospective customers should always perform due diligence, as the nature of service delivery in a large-scale operation can sometimes lead to communication or scheduling challenges, as noted in some public feedback.
Rocket Pest Control’s Fort Mill office is strategically located to serve the rapidly growing communities in the northern South Carolina region, providing quick access to residential, commercial, and even specific types of properties like retirement homes and HOAs throughout the area. Their local presence ensures that technicians can respond efficiently to both routine service calls and more urgent pest problems in the surrounding counties.
The primary service location is:
Address: 220 1st St S, Fort Mill, SC 29708, USA
The facility is designed with customer convenience in mind, offering a wheelchair accessible parking lot. This physical location acts as a central hub for dispatching local, expert technicians across South Carolina. While the company prioritizes customer service, it is worth noting the business hours for communication and scheduling: Monday through Friday from 8:00 AM to 7:00 PM, and Saturday from 8:00 AM to 2:00 PM, with the office closed on Sundays. They also make an effort to handle many inquiries and even instant quotes over the phone, streamlining the initial service setup process.
Rocket Pest Control offers extensive Complete Pest Control Services designed for the diverse needs of South Carolina’s residential and commercial properties, emphasizing both extermination and long-term prevention.
- Residential Pest Control: Ongoing service plans, often Quarterly Pest Control, targeting general household invaders.
- Commercial Pest Control: Specialized service programs tailored for Home And Commercial Pest needs, including Apartment Pest Control, HOA Pest Control, and Retirement Home Pest Control.
- Termite Protection and Treatment: Comprehensive services including Termite Inspection, Termite Extermination, and proactive Termite Prevention and protection plans, essential for protecting structural integrity in the Southeast.
- Moisture Control and Remediation: Solutions for the humid climate, including Crawl Space encapsulation, vapor barrier installation, and Dehumidification services to prevent mold and pest attraction.
- Targeted Extermination Services: Specialized treatments for common and difficult-to-control pests, such as Ant extermination, Bed bug extermination, Cockroach extermination, Fly extermination, and Spider extermination.
- Biting and Stinging Insect Control: Effective elimination of pests like Mosquito extermination, Hornet & wasp extermination, and Flea & mite extermination.
- Rodent and Wildlife Management: Services for Rodent extermination and General wildlife removal, often including exclusion and repair work to seal entry points.
- Additional Environmental Services: Support services that enhance property value and health, such as Mold Removal and Shrub Care, along with free consultations and a Home Inspection option.
Rocket Pest Control highlights several key features intended to provide peace of mind and high-quality service to its customers.
- The Rocket Promise: A guarantee that emphasizes solving the pest problem on the initial visit, setting up a protective barrier on the second, and providing re-treatment at no additional cost if covered pests return.
- Integrated Pest Management (IPM): Utilizes a comprehensive, customized approach that minimizes the use of chemical treatments by focusing on understanding pest biology and habitat modification.
- GreenPro Certification: Demonstrates a commitment to using environmentally safe methods and eco-friendly products, appealing to South Carolina families concerned about the impact of treatments on children, pets, and the local environment.
- Decades of Regional Experience: Operating since 1958, the company leverages over 65 years of service, providing deep, multi-generational expertise in combating the specific pest issues of the Southeastern United States.
- Comprehensive Moisture Control: Offers Crawl Space Encapsulation and Dehumidification, acknowledging the critical role of moisture control in preventing structural damage and pest infestations in the region's humid climate.
- Broad Service Portfolio: Provides pest control for a wide range of property types, including unique services for apartments, HOAs, and commercial buildings.
- Convenience and Availability: Offers Free Consultations and attempts to provide fast, responsive service, with an extended operating schedule that includes Saturday hours to accommodate working homeowners.
For scheduling a free consultation or immediate service for your South Carolina property, Rocket Pest Control can be reached at their Fort Mill branch:
Address: 220 1st St S, Fort Mill, SC 29708, USA
Phone: (803) 887-0968
Mobile Phone: +1 803-887-0968
Rocket Pest Control is a viable choice for South Carolina residents due to its long history, comprehensive service offerings, and commitment to environmental safety. The company's over 65 years of experience in the region is a significant asset, meaning their technicians possess deep, practical knowledge of local pest behavior and the most effective treatments for the humid climate. Their GreenPro Certification is particularly noteworthy, offering peace of mind to families who prioritize eco-friendly pest management. Furthermore, the inclusion of essential services like Crawl Space Encapsulation and Moisture Control means they can address foundational issues that lead to persistent pest problems—a critical value proposition in the South Carolina real estate market.
However, prospective clients must weigh the company's technical expertise against the potential for administrative challenges. Public customer reviews indicate that while field technicians may be 'half decent' and knowledgeable once they arrive, there have been recurring issues with office communication, scheduling reliability, and follow-through on promised services or refunds. Reports of unconfirmed appointments, delays in service completion, and poor post-payment communication with management (specifically references to a manager who will 'look into it' but never follow up) suggest a risk of a frustrating customer experience after the initial sale. Customers have reported having to manage service completion themselves or struggle to receive promised items like mattress encasements.
Therefore, Rocket Pest Control is worth considering for its superior technical and environmental protection services—particularly Termite Protection and Crawl Space work—but customers should be prepared to be highly proactive and persistent in managing their service schedule and ensuring all promised components of their contract are delivered by the office staff. For South Carolina homeowners prioritizing the most advanced, environmentally responsible treatments for complex pest and moisture issues, Rocket Pest Control has the tools, but be cautious and clear about payment and scheduling terms upfront to avoid post-purchase administrative friction.
Rocket Pest Control Services
Pest Control Service
- Ant extermination
The expert ant exterminators at Rocket Pest Control have been serving South Carolina for over 65 years. Contact us today for a free quote on our ant control services.
- Bed bug extermination
Bed bugs are known to be extremely difficult to fully eradicate from your home. The expert bed bug exterminators at Rocket Pest Control have been serving South Carolina for over 65 years - let us take care of your bed bug infestation!
- Cockroach extermination
There is nothing quite like finding cockroaches in your home. The expert cockroach exterminators at Rocket Pest Control have been serving South Carolina for over 65 years - let us handle your roach infestation quickly and safely!
- Flea & mite extermination
Eliminating fleas and ticks from your home and yard can be difficult. The expert tick and flea control team at Rocket Pest Control has been serving South Carolina for over 65 years. Let us handle your tick or flea infestation quickly and safely!
- General wildlife removal
Hearing unusual noises, or seeing claw marks or droppings? If wild animals are intruding on your North Carolina or South Carolina property, we can help you. We offer expert wildlife control and wildlife trapping services. Call today for prompt service!
- Hornet & wasp extermination
No one wants to take their chances with a wasp nest. Thankfully, the expert bee, wasp, and hornet control team at Rocket Pest Control have been serving South Carolina for over 65 years. Let us handle your stinging insects!
- Mosquito extermination
Nothing can quickly ruin a nice summer evening outside faster than mosquitoes. The expert mosquito control team at Rocket Pest Control has been serving South Carolina for over 65 years. Let us handle your mosquito infestation quickly and safely!
- Rodent extermination
Rats and mice are unwelcome guests in any home. Let an expert rats & mice exterminator from Rocket Pest Control handle your infestation - we have been serving South Carolina for over 65 years.
- Spider extermination
Are you sick of seeing spiders in the corner of your eye? The expert spider exterminators at Rocket Pest Control have been serving South Carolina for over 65 years. Let us handle your spider infestation quickly and safely!
- Termite extermination
Termites are one of the most damaging insects that can invade your home. The expert termite control team at Rocket Pest Control has been serving South Carolina for over 65 years. Let us handle your termite infestation quickly and safely!
- Apartment Pest Control
Pest control for multi-family residences is extremely important. Rocket Pest Control has served North Carolina, South Carolina, and Georgia with multifamily residential pest control for over 65 years. Contact us to get rid of your pest infestation!
- Boat Pest Control
Boats provide the quiet, warm and moist environment that many pests love to breed and nest in. Rocket Pest Control has served North Carolina, South Carolina, and Georgia with pest control for boats for over 65 years. Contact us to get rid of your pest infestation!
- Commercial Pest Control
- Common Pest
- Complete Pest Control Services
- Crawl Space
- Fly extermination
In hotter climates especially, flies in your house can get out of hand. The expert fly exterminators at Rocket Pest Control have been serving South Carolina for over 65 years. We can handle your fly infestation quickly and professionally!
- Free Consultations
- HOA Pest Control
Rocket Pest Control has served North Carolina, South Carolina, and Georgia with homeowners association pest control for over 65 years. It is important to take a proactive approach when it comes to pest control. Contact us to get rid of your pest infestation!
- Home And Commercial Pest
- Home Inspection
- Home Maintenance
- Insect Control
- Moisture Control
- Mold Removal
- Pest Problems
- Quarterly Pest Control
- Residential Pest Control
Have you had enough of dealing with pests in your home? Rocket Pest Control has served North Carolina, South Carolina, and Georgia with residential pest control services for over 65 years.
- Retirement Home Pest Control
Assisted living facilities face unique challenges when it comes to pest control. Rocket Pest Control has served North Carolina, South Carolina, and Georgia with pest control for assisted living for over 65 years. Contact us to get rid of your pest infestation!
- Shrub Care
Shrubs are a crucial part of your property’s landscaping. Our shrub care service takes a ground-up approach to the health of your shrubs. Ready to help your shrubs reach their full potential? Schedule today.
- Termite Inspection
- Termite Prevention
- Termite Protection
Rocket Pest Control Details
Accessibility
- Wheelchair accessible parking lot
Rocket Pest Control Photos








Rocket Pest Control Location
Rocket Pest Control
220 1st St S, Fort Mill, SC 29708, USA
Rocket Pest Control Reviews
pricestechnicianhousecallantsmoneydidmosquitoescustomer service representativeevening
★ 5★ 4★ 3★ 2★ 1This company has given me whiplash! Let’s start with the positives… One of the first companies to respond to my inquiry, they were able to come out the very next day to assess my bug situation. The sales rep, Zach, and both techs were initially very personable and answered all of my ten million questions. I was able to receive treatment at my home within the week and was assured a follow up appointment within the month would ensure my home remained bug-free.Now the not so good… The price quoted was given only AFTER I provided the amount someone else I know paid for a similar service. That was my first red flag, but I was desperate to get this work done ASAP so I ignored my better judgment. Can you say shifty business practices?During the initial inspection, I was then told I’d be provided a mattress encasement and climb-ups on the treatment date. On the date of treatment (Thursday, 9/11), I was told by the tech that he didn’t have the encasement and climb-ups, but that the office would call me and they’d send someone out the following day (Friday, 9/12). Well, no one called even though I reached out to Zach several times. As it was then a weekend, I ordered my own mattress encasement that came overnight via Amazon.At this point, I still had no idea when my follow up appointment would be scheduled and I was interested in a partial refund as no mattress encasement or climb ups had been provided as were promised. I finally got a response from Zach on Tuesday, 9/16, but only AFTER I called the corporate office in Florida and was told by their customer service rep that she could schedule my followup visit, but that I should speak with my sales rep regarding a potential refund. Zach then told me his boss would reach out by the afternoon of Wednesday, 9/17. After some reminding, I received a phone call from Scott that evening and was assured that he would “look into it” for me. No deadline for this was given, so I patiently waited over a week. I called Scott again on Friday, 9/26, and received a text back that only said, “Please text me.” I did and was still given ZERO update. In fact, he never responded again.I did have my follow up appointment today, Monday, 9/29, and the first thing the tech asked me is if they’d installed mattress encasements during the treatment… I almost laughed. Talk about a slap in the face.Bottom line. This company seemed to have wonderful customer service before they received my payment, but afterwards… not so much. And that’s truly unfortunate. You would think in today’s day and age that positive customer service would be a priority, but apparently not for this company.
September 29 · Michelle HipsYou should look elsewhere.The field technicians, once they arrive, are half decent.BUT they didn't have everything they needed to complete the job. That has been almost 4 weeks now and I am still waiting for them to return. Unfortunately, I paid via debit card and my money is. I have no leverage to get them back to complete the work. Their office personnel are absolutely HORRIFIC.Example: you can schedule them for a Monday between noon and 4:00. They will not show up on Monday. Nor will they call to say they are not coming. You will call the office Monday evening only for them to tell you that your appointment is tomorrow. I tell them tomorrow won't work because I won't be there to let them in. I tell them I will call them back. Keep in mind I have not yet called them back and on Wednesday I get a text message that a technician is an hour away for "my appointment"???I called their office to tell them I don't have an appointment. They never confirmed it with me.The office will argue with you and say you're on the books.After three of these created out of thin air appointments, I finally get a hold of what I think is the office manager Scott. This is a waste of time. As he will 'look into it' and you will never hear from him again.Conclusion: I will go buy the materials needed and complete the job myself.The office has basically told me "good luck" getting a refund for the unfinished work.I WOULD NOT RECOMMEND
October 08 · Craig ListMy experience with this company has been great. Peter came out to my home to address a work order from my leasing company. He was thorough with his inspection, explained everything to me and told me the next steps moving forward. I asked about plans to sign up for pest control to take care of my house and he did a wonderful job explaining everything to me and asked what I was looking to have done. He set me up with the right services and was open/honest about it all. A few days later, Troy came out to spray and complete the work order. Despite it being 1000 degrees outside he got everything done quickly, communicated with me throughout the process and explained what to do if I needed anything else. Thank you both for all you do!
June 26 · Gina ColeI called a few places and it was so hard to get ahold of someone. Finally I found this business and the customer service was so friendly. I didn’t feel like I was getting pressured. When the tech came out to spray. He was very knowledgeable and explained everything. Respect of my home and warm. Would definitely recommend. They sprayed for pests since we live near the woods in a I’m confident we will see results.
July 03 · Denise MillerThey technicians are always very pleasant. They always speak to me first to find out if we have any concerns or need anything special or extra. They are very mindful of pets in the house as well as outside. Very good group.
August 20 · Amy Howie
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