Absolute Pest Control

- 934 Hadden Ave, Howell, MI 48843

Choosing a pest control company in Michigan is a crucial decision for homeowners and business operators, particularly when dealing with the potential for costly damage from termites, rodents, and other invasive species. Absolute Pest Control, located in Howell, Michigan, presents itself as a local provider of pest control services. However, local Michigan residents should be aware of a collection of severe, published consumer reports and historical business information that raise significant concerns about the company’s operating status and customer service practices.

Public records and detailed customer reviews highlight serious allegations, particularly concerning the company's business practices and the consequences of the services rendered. One report from a homeowner alleges that a pest inspection was performed without the required state licensing and insurance, resulting in a failure to identify over $160,000 worth of termite damage, which was only discovered after the home was purchased. Furthermore, a customer explicitly claimed that the company’s corporate entity was dissolved in 2015 and that the owner, Jeffery Willhite, held no license or insurance at that time, a factor which should be thoroughly investigated by any prospective Michigan client.

The importance of verifying a pest control company’s licensing and insurance in the state of Michigan cannot be overstated, as these credentials are the primary protection for consumers against liability and damage caused by negligence or errors in service. Homeowners, especially those using VA or FHA loans which require licensed and approved inspectors, are strongly urged to independently confirm the current, valid licensing status of the provider through the appropriate Michigan state agencies before contracting any work.

Location and Accessibility

Absolute Pest Control is physically situated in the community of Howell, which is a key service area within Livingston County, Michigan. This location positions the company to serve the surrounding areas in Southeast Michigan.

The listed location and contact details for the business are:

Address: 934 Hadden Ave, Howell, MI 48843, USA

As a service provider, the company's primary interaction with customers is likely through on-site visits to residences and commercial properties across the region rather than customers frequenting the listed address. There is no public information detailing specific accessibility features of the 934 Hadden Ave location, and customers should anticipate all business transactions, beyond initial calls, to take place at their own site.

Services Offered

Based on their business type and general public listings, Absolute Pest Control offers a range of residential pest management solutions common to the Michigan market. These services are typically offered as one-time treatments or as part of a recurring preventative maintenance plan, such as their 'Preferred,' 'Preferred Plus,' and four-service-per-year maintenance programs.

The general services they are reported to provide include:

• Residential Pest Control: General extermination for common household pests like ants, spiders, earwigs, silverfish, centipedes, and millipedes.
• Stinging Insect Control: Treatment and removal services for bees, wasps, and hornets, including nest removal from the home and property.
• Rodent Control: Management programs for mice and rats, which can include inspection, trapping, and placement of bait stations.
• Structural Pest Inspections: Services typically required for real estate transactions, such as VA or FHA loans, to check for wood-destroying insects like termites.
• De-webbing Services: Exterior removal of spider webs and general nesting materials around the home.
• Preventative Maintenance Programs: Customizable plans with various service frequencies (e.g., annual, biannual, or quarterly) for year-round protection.

Features / Highlights

When considering the offerings of Absolute Pest Control, potential customers should weigh the stated service features against the serious consumer feedback received.

Reported Features of the Business Model:

• Variety of Service Plans: Offering tiered service plans (Preferred, Preferred Plus) to suit different levels of infestation and preventative needs for common household pests in Michigan.
• Focus on Common Pests: Providing targeted solutions for the most frequent pests found in the Howell area, including stinging insects and rodents.
• Quick Response Claims: A commitment to being a full-service company capable of handling all pest control needs, though promptness is contested in some reviews.
• On-Site Services: All treatments and inspections are conducted at the client’s property.

Critical Consumer Highlights (Based on Public Reviews):

• Unlicensed/Uninsured Allegations: Multiple reviews explicitly and repeatedly state that the business was operating without a valid license or insurance, which is a major consumer risk.
• Poor Communication: Customers report failure to notify them of credit card issues leading to months of missed service, and a lack of transparency regarding service dates and areas sprayed.
• Rude Customer Service: Reviews cite instances of customer service employees being "extremely rude," argumentative, and unprofessional on the phone, leading to immediate account cancellations.
• Failure to Detect Damage: A specific, critical report involves a failed termite inspection that resulted in a new homeowner inheriting significant, costly termite damage.

Contact Information

Customers interested in contacting Absolute Pest Control for service inquiries or to check on the status of a scheduled appointment can use the following information.

Address: 934 Hadden Ave, Howell, MI 48843, USA

Phone: (517) 548-5200

Mobile Phone: +1 517-548-5200

What is Worth Choosing

When considering Absolute Pest Control in Howell, Michigan, local users should proceed with extreme caution. The primary services offered—general pest, rodent, and stinging insect control—are standard in the industry and widely available from numerous licensed and insured providers across Michigan. What is worth choosing is the peace of mind that comes with a reliable, trustworthy, and accountable company.

However, the highly negative and specific claims in the public domain—particularly those alleging the lack of a current operating license, insurance, corporate dissolution, and severe customer service deficiencies—suggest significant red flags that Michigan consumers should not ignore. The risk of major financial loss due to a deficient inspection, as reported by one customer regarding $160,000 in missed termite damage, is a stark warning. The consistent complaints about rude and uncommunicative staff also indicate a high probability of a frustrating customer experience.

For any necessary home service, especially one involving a legally required inspection or the use of chemical treatments, a Michigan consumer’s primary choice should be a company where all credentials, including state-issued pest control licenses and current liability insurance, can be independently and easily verified. Given the serious and repeated consumer complaints against this specific business, prospective clients are strongly advised to investigate other local, fully credentialed options before committing to Absolute Pest Control.

Absolute Pest Control

934 Hadden Ave, Howell, MI 48843, USA