Bug Busters, Inc. Introduce
Introduction / Overview
For residents and businesses in the bustling South Metro Atlanta area, including Hapeville, reliable and comprehensive pest management is an essential element of property ownership. Bug Busters, Inc. stands out as a long-established provider, having diligently served the Southeast since 1984. With a dedicated branch in Hapeville, this company brings decades of expertise, technical proficiency, and a commitment to customer care right to the heart of the Atlanta market. As a prominent, family-run business—now helmed by the founder's children, including CFO Daphne Bertholf, and publicly identifying as a woman-owned enterprise—Bug Busters carries a strong legacy of core values including integrity, innovation, and accountability.
Bug Busters, Inc. is not merely a conventional exterminator; they are a full-service pest and structural protection specialist. Their offerings extend far beyond simple spraying, incorporating advanced techniques like Integrated Pest Management (IPM), Thermal Remediation for bed bugs, and the installation of specialty products like Thermal Acoustical Pest Control (T A P) Insulation. This holistic approach focuses on long-term prevention and exclusion, not just immediate eradication. Their commitment to using environmentally-friendly solutions and providing service that is both reliable and professional has earned them recognition, including being named one of the “Top 100 Companies in Nation” by Pest Control Technology Media Group.
A recent key move cementing their presence in the South Metro area was the acquisition of Scott Exterminating of Hapeville in 2020. This strategic expansion further solidified Bug Busters' roots in the community, absorbing decades of local knowledge and thousands of residential and commercial accounts, ensuring that local users continue to receive expert pest and termite coverage. Their commitment is clear: to be a trusted, comprehensive partner for all common household and commercial insects, termites, and nuisance wildlife.
Location and Accessibility
Bug Busters, Inc. maintains a vital physical presence in the South Metro Atlanta area, ensuring prompt service for the region. Their Hapeville location is strategically placed to efficiently dispatch technicians to homes and businesses throughout the city and surrounding counties, a crucial benefit for an area with demanding pest pressures.
- Address: 864 S Central Ave, Hapeville, GA 30354, USA
The company focuses entirely on providing “Onsite services,” meaning their team and clearly labeled yellow trucks come to the customer. Their service philosophy is inclusive, noting that they are an LGBTQ+ friendly business, reinforcing their commitment to serving the diverse Georgia community with professionalism and respect. This local operational hub allows them to effectively cover the market that relies heavily on quick response times, especially for urgent issues like bed bug infestations and termite damage.
Services Offered
Bug Busters, Inc. offers an exceptionally comprehensive suite of services, utilizing an Integrated Pest Management (IPM) approach to handle everything from common household pests to complex structural and wildlife issues.
- Comprehensive Pest Extermination and Control:
- Ant extermination (including Carpenter Ants)
- Cockroach extermination and water bugs
- Spider extermination and general bug & insect extermination (crawling pests, flying insects, common pests)
- Rodent extermination, Rat And Mouse Control, and the use of Bait Traps and Glue Traps
- Flea & mite extermination, Pill Bugs, Clothes Moths, Meal Moths, and Stored Product Pests
- Bee, Hornet & Wasp extermination
- Termite and Structural Protection:
- Residential Termite Control Services, Termite Elimination, and Termite Prevention
- Termite inspection, Annual Inspection, and Home inspection (for general pest concerns)
- Use of Termite Bait and Termite Monitoring System (Sentricon)
- Termite and Pest Control - Monthly and specialized Termite Management
- Specialized Remediation and Prevention:
- Bed Bug Control, Eradicate Bed Bugs, Treatment For Bed Bugs, Bed Bug Infestation, Bed Bug Remediation, and Thermal Remediation (Heat Treatment)
- Mosquito Control, Mosquito Management, Mosquito Prevention, and Mosquito Reduction (Residential Mosquito Control program, often spanning March – October)
- Sanitation Services and Sanitizing And Disinfection
- Wildlife and Structural Solutions:
- General wildlife removal, Nuisance Wildlife Management Services, and Wildlife Control And Removal (including Squirrel Control and Burrowing Animal services)
- Pest Control Insulation, T A P Insulation (Thermal Acoustical Pest Control)
- Residential & Commercial Pest Control and Quarterly Pest Services for Common Household Insects
Features / Highlights
Bug Busters, Inc. differentiates itself through its corporate values, technical specialization, and customer-focused protocols.
- Woman-Owned and Family-Run Business: Identifying as woman-owned (helmed by CFO Daphne Bertholf) and retaining its family-run nature since 1984 provides a strong sense of integrity and community commitment, a valued trait among Georgia consumers.
- Entomological Expertise: The company employs highly knowledgeable staff, exemplified by technicians like John, who is described by customers as a “true entomologist” with unparalleled passion, technical savvy, and an answer for every concern during a termite inspection.
- Holistic and Proactive Approach: They prioritize Integrated Pest Management (IPM Service), which means using a thorough Inspection Of Your Home, Pest Identification, and developing a Customized Treatment Plan before resorting to Pesticide Solutions, ensuring targeted and effective results.
- Bed Bug Specialization: Offering advanced Bed Bug Remediation and Thermal Remediation (heat treatment) highlights their capability to handle one of the most difficult residential pest issues with a guaranteed, non-chemical focused method.
- Focus on Structural Protection: The inclusion of T A P Insulation (Thermal Acoustical Pest Control) services allows them to not only treat existing pests but also to fortify the home against future infestations while simultaneously improving energy efficiency, providing a dual benefit to homeowners.
- Customer and Pet Safety: Technicians demonstrate genuine concern for household health, including the effects of chemicals on family pets, taking precautions to ensure safety during the extermination process, such as ensuring dogs like “Jaxxon” are secure during treatment.
Contact Information
The local Hapeville branch is ready to assist Georgia customers with immediate service requests and long-term protection plans.
- Address: 864 S Central Ave, Hapeville, GA 30354, USA
- Primary Phone: (770) 251-7821
- Mobile Phone: +1 770-251-7821
The company encourages prospective clients to call to request a Free Estimate or Your Free Inspection for any Pest Problems they may be encountering.
What is Worth Choosing
For Georgia users in the South Metro Atlanta area, Bug Busters, Inc. is worth choosing for several compelling reasons. The primary value lies in their proven longevity since 1984, their status as a family-run, woman-owned business, and their commitment to advanced, thorough techniques. When facing complex issues like bed bugs, termites, or moisture-related pests, relying on a company with certified entomological knowledge and specialized tools like thermal remediation and TAP insulation is a significant advantage over general contractors. Customers consistently report exceptional service from experienced technicians who go the extra mile, whether by brushing down spider webs outside or providing attentive, room-by-room coverage inside.
By offering a complete suite of services—from Quarterly Pest Services and Residential Termite Control to proactive Mosquito Reduction—Bug Busters provides a single, accountable source for all major household and commercial pest issues. The blend of professional expertise, personalized care for pets, and comprehensive structural solutions makes Bug Busters, Inc. a top-tier and highly dependable choice for long-term property protection throughout the Georgia region.
Bug Busters, Inc. Services
Pest Control Service
- Ant extermination
- Bed bug extermination
- Bee extermination
- Bug & insect extermination
- Cockroach extermination
- Flea & mite extermination
- General pest inspection
- General wildlife removal
- Home inspection
- Hornet & wasp extermination
- Mosquito extermination
- Rodent extermination
- Spider extermination
- Termite extermination
- Termite inspection
- Annual Inspection
- Bait Traps
- Bed Bug Control
- Bed Bug Infestation
- Bed Bug Protective
- Bed Bug Remediation
- Burrowing Animal
- Carpenter Ants
- Clothes Moths
- Common Pests
- Crawling Pests
- Customized Treatment Plan
- Eradicate Bed Bugs
- Experienced Pest Management
- Flying Insects
- Free Estimate
- Free Inspection
- Glue Traps
- IPM Service
- Inspection Of Your Home
- Integrated Pest Management
- Kill Bed Bugs
- Lawn Pests
- Meal Moths
- Mosquito Control
- Mosquito Management
- Mosquito Prevention
- Mosquito Reduction
- Mosquito Repellent
- Nuisance Animals
- Nuisance Wildlife Management Services
- Paid Training
- Pest Control Insulation
- Pest Control Packages
- Pest Control Plans
- Pest Identification
- Pest Library
- Pest Monitoring
- Pest Problems
- Pesticide Solutions
- Pill Bugs
- Property Management
- Quarterly Pest Services
- Quarterly Pest Services for Common Household Insects
- Rat And Mouse Control
- Removing Pests For Good
- Residential & Commercial Pest Control
- Residential Mosquito Control
- Residential Termite Control
- Residential Termite Control Services
- Sanitation Services
- Sanitizing And Disinfection
- Squirrel Control
- Storage Facilities
- Stored Product Pests
- T A P Insulation
- Tap Insulation
- Targeted Pest Control
- Termite And Pest Control
- Termite Bait
- Termite Control And Elimination
- Termite Damage
- Termite Elimination
- Termite Inspection
- Termite Management
- Termite Monitoring System
- Termite Prevention
- Termite Protection
- Termite Treatment
- Termite Warning Signs
- Termite and Pest Control - Monthly
- Thermal Acoustical Pest Control
- Thermal Remediation
- Thorough Inspection
- Treatment For Bed Bugs
- Water Bugs
- Wildlife Control And Removal
- Your Free Inspection
Bug Busters, Inc. Details
From the business
- Identifies as women-owned
Service options
- Onsite services
Crowd
- LGBTQ+ friendly
Bug Busters, Inc. Photos










Bug Busters, Inc. Location
Bug Busters, Inc.
864 S Central Ave, Hapeville, GA 30354, USA
Bug Busters, Inc. Reviews
jobhomequestionstermite inspectionpricestechknowledgepersonalityspider webspolicy
★ 5★ 4★ 3★ 2★ 1Maurice promptly arrived and began work inside the house first. I appreciated the concern he showed about the health of my dog's response to the chemicals that were to be used and I placed Jaxxon in the car, during the extermination process.Following my lead from room to room, Mauric's coverage of the entire house was very thorough. He placed extra effort in kitchen and garage which were major concerns. Proceeded outdoors and brushed down spider webs, etc. around windows before spraying.He was very attentive and knowledgeable about the process. Even though he remained on the phone the entire visit, it did not seem to affect his work ethic, although his undivided attention to the task would have been preferred. In summary, he did an exceptional job and hopefully "busted all the bugs" inside and out my home for the rest of this year.
October 01 · Lydia MossI had the pleasure of having John do a termite inspection at my property. Over the years, I have hired multiple contractors, plumbers, electricians, and pest control guys and I can say with certainty that the knowledge and most importantly passion that John has for his job is unparalleled! A true entomologist but also very technical and savvy, he had an answer for every question and area of concern. Thumbs up to Bug Busters for hiring the best!
October 03 · Stavros SklivagkosAnthony has been our tech with Bug Busters for years. He even stayed our tech through a move! He is always professional and personable! He listens to any specific issues we are having and he treats the home accordingly! I have referred him to friends and family and they have all been equally pleased and loyal to him!
October 09 · Carol WinsteadI had an excellent experience with John. He was very professional, knowledgeable, and reassuring when communicating the situation. His ability to explain everything clearly gave me confidence throughout the inspection . With over 25 years of experience, John’s expertise truly shows. I highly recommend his services to anyone looking for someone dependable and professional.
September 12 · Tauha HysawI don’t know if they are paying for the good reviews, but this company is definitely sketchy. I was quoted $450 for a heat treatment and told that I would need to sign an agreement before they would even discuss scheduling. After signing, I was then told that the price would be almost double that for the treatment. They wouldn’t discuss anything until the agreement was updated with the higher price. At this point, I requested to cancel everything and hire another company. The office then informed me that a heat treatment isn’t possible for my location and tried to sell me a service that I never requested. Save yourself some time and go elsewhere.
October 02 · Destiny J
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