J & D Pest Control

- 1827 Willow Cir Dr, Crest Hill, IL 60403

When dealing with unwanted insects or rodents in Will County, Illinois, residents often seek a local service that offers prompt, reliable, and professional assistance. J & D Pest Control, situated in Crest Hill, IL, provides pest management solutions to the community. As a dedicated local pest control service, their primary focus is on assisting homeowners in maintaining a comfortable and pest-free living environment.

The importance of local expertise cannot be overstated in Illinois, where seasonal weather changes bring distinct pest challenges, from overwintering rodents seeking shelter to summer insects invading yards and homes. J & D Pest Control operates within this local context, aiming to address the specific pest threats faced by residents in Crest Hill and the surrounding Will County area. Their business model emphasizes scheduled service, requiring appointments to ensure their team is prepared and available for each client’s unique needs.

However, potential customers should proceed with caution and clarity in their service requests. A significant issue reported by one customer involves a very negative experience while attempting to secure a simple, one-time spraying service without a long-term contract, which resulted in abrupt, unprofessional conduct from the company's representatives. Specifically, the customer reported that upon stating they did not want a contract, the company personnel hung up and subsequently blocked their attempts to call back. This feedback raises serious concerns regarding customer service professionalism and the company's willingness to accommodate one-time service requests outside of a potential contract model. Another review mentioned that they were happy with a different company, "McPherson Pest Control," suggesting customers in the area have other, highly recommended local options for service and professionalism.

Location and Accessibility

J & D Pest Control is strategically located in Crest Hill, Illinois, making it a local option for the Will County area, including the cities of Joliet and Romeoville. The physical location allows them to easily dispatch technicians to residential and commercial properties throughout the service area.

The official address for J & D Pest Control is: 1827 Willow Cir Dr, Crest Hill, IL 60403, USA.

Accessibility to service is strictly governed by their operating requirement: appointments are required for service. Customers must call ahead to schedule an inspection or treatment. This appointment-based system is common among professional services and is intended to ensure efficient scheduling and dedicated time for each job. Given the noted customer service issues related to communication, potential clients are strongly advised to be very clear about their service needs, including the preference for a one-time treatment versus a contract, during the initial phone consultation. Clear communication is essential when dealing with this provider.

Services Offered

As a dedicated pest control service, J & D Pest Control’s offerings are centered around the extermination and management of various pests common to Illinois homes and businesses. While the full list of specific pest targets (e.g., ants, termites, rodents) is not publicly detailed with the provided information, their general service type indicates comprehensive pest solutions.

• Residential Pest Control Service (Core offering for homeowners)
• General Extermination and Pest Management (Addressing common household and yard pests)
• One-time treatments (Availability may be highly dependent on company policy and customer negotiation, especially in light of past customer reports)
• Ongoing/Contract Pest Control Programs (Likely offered, given the reported resistance to one-time services)
• Targeted Pest Removal (Specific treatments are available upon customer request and are typically determined following an initial consultation)

It is important to reiterate that while one-time service is a common request, especially for real estate transactions, customers have experienced significant obstacles and unprofessionalism when seeking non-contractual services from J & D Pest Control.

Features / Highlights

The key characteristics that define J & D Pest Control are its local presence in Crest Hill and its operational requirements. For local residents, these features can either be a convenience or a point of friction, depending on their specific needs.

• Local Crest Hill Provider: Being located directly in Crest Hill means they are a truly local business serving Will County, offering a nearby option for residents seeking a community-based exterminator.
• Appointment-Required Scheduling: The company requires a scheduled appointment for all services, a standard feature for professional service providers that manages technician workload and time.
• Dedicated Pest Control Focus: Their sole designated service type is pest control, suggesting a focused expertise in extermination and pest management rather than a diversified home service offering.
• Reported Lack of Professionalism: A critical negative highlight is the zero-star customer rating, which cited extremely rude behavior, abruptly hanging up, and blocking calls when a customer clearly requested a non-contractual service. This suggests potential issues with sales pressure or a reluctance to accept non-recurring business.
• Alternative Options Noted: The presence of a highly positive, unsolicited review for a different company ("McPherson Pest Control") suggests that J & D Pest Control operates in a competitive local market where professional, courteous service is a recognized benchmark for success.

Contact Information

For Illinois residents interested in scheduling an appointment or discussing pest control solutions for their Crest Hill or Will County property, please use the following contact information. Given the reported issues, it is advisable to confirm all service and pricing details prior to commitment.

Address: 1827 Willow Cir Dr, Crest Hill, IL 60403, USA

Phone: (815) 286-8996

Mobile Phone: +1 815-286-8996

What Is Worth Choosing

For residents of Crest Hill and Will County, the main reason to consider J & D Pest Control is its status as a highly local, dedicated pest control specialist. A local presence often translates to a faster response time and a better understanding of neighborhood-specific pest pressures than is typical of large, regional operators. If a local company can be a long-term service partner, the benefits of consistency and personalized care are significant.

However, the decision to choose this service must be weighed against serious concerns about customer service and sales tactics. The report of rudeness and refusal to provide a common service—a one-time treatment—is a major drawback. In a competitive market like Will County, where professional alternatives like McPherson Pest Control are available and praised for their professionalism, J & D Pest Control must overcome these reported negative experiences. Potential customers who require ongoing, contract-based pest management may still find their services suitable, provided they receive clear and courteous communication. Conversely, any customer requiring a simple, one-time treatment should exercise caution and be prepared to seek service elsewhere if their needs are not met with the appropriate level of courtesy and professionalism. Ultimately, choosing J & D Pest Control means prioritizing a local, appointment-based service while actively verifying that their service standards meet acceptable levels of customer respect and operational flexibility.

J & D Pest Control

1827 Willow Cir Dr, Crest Hill, IL 60403, USA