Suburban Pest Control LLC. Introduce
Introduction / Overview
For decades, residents and businesses across Western New York (WNY), from Buffalo to Rochester, have relied on local expertise to protect their properties from the wide range of pests that thrive in the region. Suburban Pest Control LLC, headquartered in Hamburg, NY, has established itself as a significant and long-standing presence in the WNY pest control industry. Founded in 1974, this second-generation, family-owned and operated company brings over 45 years of experience to the table, handling everything from common household insects to complex industrial extermination needs.
Suburban Pest Control LLC proudly identifies as a women-owned business and champions an inclusive environment, including being LGBTQ+ friendly and a Transgender safespace. Their commitment to the community goes beyond pest management; it extends to providing a professional, courteous, and safe experience for every customer. They emphasize being chemically conscious, making the safety of your family, pets, and employees their number one priority while delivering top-notch results across residential, commercial, and industrial settings.
While the company's commitment and long history are key aspects of its local reputation, it is important for New York residents to note that the company may have experienced changes in its administrative operations, which, according to some recent customer feedback, may have introduced temporary difficulties related to scheduling and billing. However, the company continues to highlight its deep local roots and its staff of certified exterminators and trappers as its foundation for quality service.
Location and Accessibility
Suburban Pest Control LLC is centrally located in Hamburg, a key suburb of the Buffalo metropolitan area, providing efficient access to service a wide territory across Western New York. This strategic location allows them to deploy their team of certified professionals quickly across Erie County and the surrounding areas.
The physical address of their corporate office is:
Address: 7346 Boston State Rd, Hamburg, NY 14075, USA
Accessibility for their customer base is managed primarily through their comprehensive service network, covering Buffalo, Rochester, Syracuse, and all of WNY's surrounding areas. The company is committed to being highly accessible via phone for scheduling appointments and addressing customer needs, and they offer service to residential, commercial, and industrial properties alike.
Services Offered
- Ant Extermination: Comprehensive treatments for a wide variety of ant species common to WNY homes, including Acrobat Ants, Carpenter Ants, Odorous House Ants, Pavement Ants, Pharaoh Ants, and Thief Ants.
- Rodent Control & Extermination: Targeted services for mice and rats, including Rodent Pest Control, Mice Pest Control, and the installation of Bait Stations.
- Stinging Insect Removal: Safe extermination of dangerous pests like Hornets & Wasps, including Yellow Jackets, Paper Wasps, European Hornets, White Face Hornets, Honey Bees, Bumble Bees, and Carpenter Bees.
- Termite & General Pest Inspection: Includes Termite Inspection and General Pest Inspection to proactively identify and manage threats from Wood Destroying Insects.
- Bat & Bird Management: Specialized services including Bat Extermination, Bat Removal, Bat Exclusion, and Bird Exclusions to remove and prevent avian and mammal entry.
- Specialized Insect Extermination: Effective treatment for difficult household pests such as Bed Bugs, Cockroaches, Flea & Mite extermination, Crickets, Centipedes, Millipedes, Silverfish, Sowbugs, and Earwigs.
- General Pest Management Programs: Offers Pest Plans and preventative Barrier Treatment for both Residential Pest Control and Commercial/Industrial Extermination Services.
- Other Pest and Insect Control: Includes services for Boxelder Bugs, Lady Bugs, Weevils, Meal Moths, Grain Beetles, Ground Beetles, and general Bug & Insect Extermination.
Features / Highlights
- Extensive Local Experience: Over 45 years in the pest control industry, demonstrating deep knowledge of pests specific to Western New York.
- Certified Exterminators and Trappers: Staff includes Certified Exterminators and licensed Trappers, ensuring professionalism and legality in all removal procedures, including General Wildlife Removal.
- Diverse Property Service: Capable of servicing all property sizes and types, from private homes (Residential Pest Control) to large-scale facilities (Commercial and Industrial Extermination).
- Inclusive Business Identity: Proudly identifies as a women-owned business and maintains an inclusive environment as an LGBTQ+ friendly and Transgender safespace.
- Chemically Conscious Approach: Commitment to using treatments that prioritize the safety of customers and their environment, backed by Pest Control Insurance and licensed certifications.
- Comprehensive Service Range: Offers one of the most exhaustive lists of covered pests, ensuring a single provider can handle virtually any pest or nuisance wildlife issue in WNY.
- Proactive and Preventative Focus: Emphasizes the importance of Pest Management plans and Exclusion services to stop pest problems before they escalate.
What is Worth Choosing
For New York residents in the Buffalo, Rochester, and wider WNY area, choosing Suburban Pest Control LLC means opting for a provider with nearly five decades of local, hands-on experience. Their deep history as a second-generation, family-owned company provides a level of community knowledge and reliability that is hard to match by national chains. They have successfully handled the complex pest landscape of WNY for generations, proving their sustained competence in dealing with everything from common mice to structural threats like termites and carpenter ants.
A particularly strong feature is the company’s extensive certification in multiple categories—including Structural & Rodent, Food Manufacturing & Processing, and Fumigation—which ensures they are equipped to handle the varying needs of residential, commercial, and industrial clients with equal expertise. The inclusion of a licensed Trapper on staff is a significant advantage for dealing with common WNY nuisance wildlife like bats.
Furthermore, for those who value supporting diverse businesses, the company's clear identity as women-owned and its commitment to being an LGBTQ+ friendly space is a meaningful differentiator. While some recent administrative challenges may have impacted the customer experience due to system transitions, the company’s long-standing technical proficiency, commitment to safety, and comprehensive service list for nearly every conceivable WNY pest—from Bed Bugs and Wasps to Rats and Silverfish—make them a compelling and capable local choice for total pest elimination and long-term management.
Contact Information
Phone: (716) 646-5700
Mobile Phone: +1 716-646-5700
Suburban Pest Control LLC. Services
Pest Control Service
- Ant extermination
- Bat extermination
- Bed bug extermination
- Bee extermination
- Bug & insect extermination
- Cockroach extermination
- Flea & mite extermination
- General pest inspection
- General wildlife removal
- Hornet & wasp extermination
- Mosquito extermination
- Rodent extermination
- Spider extermination
- Termite inspection
- Acrobat Ants
- Bait Stations
- Barrier Treatment
- Bat Exclusion
- Bat Removal
- Bats
- Bats & Birds
- Bed Bugs, Fleas
- Bee Pest Control
- Bird Exclusions
- Birds
- Boxelder Bugs
- Bumble Bees
- Carpenter Ants
- Carpenter Bees
- Centipedes
- Certified Exterminators
- Commercial Pest Control
- Crickets
- Earwigs
- European Hornets
- Exterior Services
- Exterminator & Exclusion
- Fly Bait
- Grain Beetles
- Ground Beetles
- Home Pest
- Honey Bees
- Industrial Extermination
- Industrial Extermination Services
- Insect Identification
- Lady Bugs
- Local Pest Control
- Meal Moths
- Mice
- Mice Pest Control
- Mice/Rats
- Millipedes
- Odorous House Ants
- Paper Wasps
- Pavement Ants
- Pest Control Insurance
- Pest Elimination
- Pest Management
- Pest Plan
- Pharaoh Ants
- Rat Pest Control
- Rats
- Residential Commercial
- Residential Pest Control
- Rodent Pest Control
- Silverfish
- Sowbugs
- Thief Ants
- Weevils
- White Face Hornets
- Yellow Jackets
Suburban Pest Control LLC. Details
From the business
- Identifies as women-owned
Crowd
- LGBTQ+ friendly
- Transgender safespace
Suburban Pest Control LLC. Photos










Suburban Pest Control LLC. Location
Suburban Pest Control LLC.
7346 Boston State Rd, Hamburg, NY 14075, USA
Suburban Pest Control LLC. Reviews
homebeestreatmenthappyyellow jacketsneedscrewresultsofficetyler c
★ 5★ 4★ 3★ 2★ 1Extremely poor customer service. Very little work actually was done for very high prices. Changes to their computer system resulted in a lot of difficulty scheduling windows for service, and unauthorized charges being put to my credit card on file. When I called I was given excuses multiple times that there was nothing they could do given the parent company that bought them out. I’ve had to initiate disputed charges claims with my credit card company as a result. I strongly recommend you don’t use this company based on my experience.
August 30 · Daniel TaylorI contacted Suburban Pest for a small but persistent problem with silverfish bugs in my second floor inner bathroom. I advised the person with whom I set the appointment with that they were coming in through either the skylight or closet which had a very narrow opening. The technician, Nick, arrived totally unprepared for the job. I had to provide him with a ladder to access the high skylight, drop cloths (although he did take one of my towels to use!) , and a face mask to put on since I had been told that the product he wouId be using was so toxic that I would have to vacate the premises for four hours following treatment. I clearly showed Nick the problem areas pointing out the deep corners of the narrow closet that entrance was only about a foot wide. I unfortunately did not question how he planned to access the area using the small hand held pump that he brought. I did not personally watch Nick complete the job due to the presumed toxicity of the product used. I do recall though that he completed two bathrooms, as I had elected and paid to have both sprayed as a precaution, in less than five minutes total.After five days of seeing the same amount of silverfish bugs I contacted the company and was told that it would take up to fourteen days, otherwise I should call back after then. By the end of twelve days I had still not seen one bit of improvement, seeing the same amount of bugs every morning and night. I even hired a painter to come and caulk the skylight, which he did on the fourteenth day. On the fifteenth day, which happened to be a Saturday, I called back Suburban Pest after killing another two bugs that morning. I only received the answering machine and did not leave a message. I went to Home Depot later that day and was advised to sprinkle boric acid around the baseboards particularly in the closet. I was also told that any product used by the company would have shown some improvement by this long of a period.On Monday morning, the 17th day since I received the treatment, and still seeing bugs, I called Suburban again to express my concerns. The person whom I spoke with seemed appalled that I put out boric acid and said she probably couldn’t send anyone out again to spray because of this . I told her that I was not looking for a respray and expressed my concerns about the initial treatment, specifically questioning if he had actually even sprayed as I never saw any evidence of it, as well as the fact that I should have at least seen some improvement. I asked her if she could question her technician Nick about it. She responded with some excuse about her company getting new computer software and not having access to her notes. That was eleven days ago. I never heard from her ahain.I would never use this company again or recommend it. They obviously have something to hide.
April 10 · Joel ReinerI have been using Suburban Pest Control for the last few years. I have the home shield plan and I love it. They come out whenever I need them. They are timely and reliable. The best part is their professional technicians. I have dealt with many of them and sometimes I get the same ones. I know I can’t request a specific technician but if I could I would always ask for Vinny Merta. He always takes the time to tell me what he is going to do. Educate me on what pests are prevalent during the season we are in. Updates me on what he has discovered. Absolutely the best at getting rid of pests!
April 03 · Lisa CurrierSuburban Pest Control is an outstanding company! Their team is professional, reliable, and incredibly knowledgeable. From the moment you call them, they provide excellent customer service and take the time to understand your pest control needs. They handle everything efficiently and ensure the problem is fully resolved, all while using safe and effective methods. Whether it’s a small issue or a bigger infestation, they’ve got you covered. I couldn’t be happier with their service—truly a great company to work with! Highly recommended for anyone looking for dependable pest control solutions.
December 27 · Moe OrenMike did an awesome job and is very informative. He knows his job. I couldn't be happier with his level of service and attention to my current issues at my home.
April 18 · Donna Lavalley
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