Urbanex Pest Control

- 2244 NW Pkwy SE Ste D, Marietta, GA 30067

For homeowners and businesses across Georgia, pest control is more than a seasonal chore; it’s a necessary, year-round defense against the climate's diverse insect and wildlife population. Urbanex Pest Control, with a branch located in Marietta, GA, positions itself as a comprehensive provider dedicated to offering effective, personalized, and family-friendly pest management solutions. Founded in 2015 as a family and veteran-owned business, Urbanex has quickly expanded its footprint to service several states, including the greater Atlanta region, bringing over 25 years of combined industry experience to every treatment.

The company’s approach is centered on a thorough, multi-step process that aims for complete pest elimination and long-term prevention. They understand that a single application is rarely enough to break the life cycle of persistent pests like roaches and fleas, which is why their treatment plans often include an initial detailed inspection followed by a critical back-to-back service approximately 30 days later. This focus on disrupting egg cycles is a cornerstone of their guaranteed service model. They handle a wide spectrum of infestations, from routine nuisance pests to specialized services like termite and bed bug control, ensuring Georgia residents have a reliable defense against virtually any invader.

However, it is important for prospective and current customers to note that while the company began with a highly praised customer-centric model—as highlighted by early five-star reviews—some recent customer feedback suggests challenges in administrative responsiveness and consistency in service quality, particularly concerning front-line communication and issue resolution following the company's acquisition by Massey Services in 2022. Despite these reported administrative changes, the core technical team often continues to receive high praise for their professionalism and thoroughness in the field.

Urbanex Pest Control maintains a key operational hub in Marietta, Georgia, which serves as a strategic base for dispatching technicians and managing residential and commercial services across the region. This location allows them to offer timely service to communities throughout the greater Atlanta metropolitan area and beyond.

The Georgia office address is:

2244 NW Pkwy SE Ste D, Marietta, GA 30067, USA

All services are performed on an onsite basis, with technicians traveling to the customer’s location for inspections, treatments, and ongoing maintenance. The company is committed to communication, often calling or texting customers about 30 minutes before arrival, as noted in positive customer reviews, ensuring convenience and timely preparation for the service visit.

Urbanex Pest Control provides a comprehensive array of pest management services for both residential and commercial properties, utilizing a multi-faceted approach to pest control.

• General Extermination Services: Including Ant extermination, Cockroach extermination (Cockroach Control Service), Spider extermination (Spider Infestation, Brown Recluse Spider Control), Flea & mite extermination (Fleas & Ticks), and Hornet & wasp extermination (Stinging Insects).
• Advanced Insect Control: Specialized Bed bug extermination and Bed Bug Control programs.
• Termite Control: Comprehensive Termite extermination services, Termite Inspections, and the installation/maintenance of advanced solutions like the Sentricon System with Always Active™ technology for effective prevention and colony elimination.
• Rodent and Wildlife Management: Rodent extermination, Rodent Control Solutions, Rodent Inspections, and General wildlife removal.
• Exterior and Yard Treatments: Mosquito extermination (Get Rid Of Mosquitoes), Perimeter Treatment, Granulation application, Power Sprayer applications, Yard And Garden treatments, and complimentary De Webbing services around the perimeter of the structure.
• Specialized Services: Commercial Pest Control, Residential And Commercial Pest Control Services, Comprehensive Pest Control Services, Home inspection, and providing educational resources through their Pest Library.
• Niche Offerings: They also list Boat Dock Services, indicating a readiness to address unique pest challenges in waterfront properties common in parts of Georgia.

Urbanex Pest Control's service model is defined by several features designed to maximize efficacy and customer satisfaction, though some elements of their operational consistency have recently faced criticism.

• Guaranteed Services: The company offers both a money-back guarantee and a policy of unlimited complimentary re-services should pests return between scheduled treatments, ensuring customers receive the intended pest-free result.
• Web-Free Guarantee™: A unique and specific commitment to remove spider webs and maintain a web-free exterior for customers on a recurring service plan.
• Targeted Treatment Plan: Their standard service includes a vital 'back-to-back' follow-up treatment approximately 30 days after the initial service to effectively disrupt the pest egg cycle, a critical step for long-lasting pest elimination.
• Advanced Termite Protection: They are certified to install and maintain The Sentricon System with Always Active™, one of the top termite baiting systems in the industry, offering a 24/7 protection strategy against Georgia's most destructive pest.
• Technician Professionalism: Field staff members like CJ, Kat, and others are frequently highlighted in reviews for their professionalism, courtesy, communication (calling ahead of time), and thoroughness in walking customers through the treatment steps.
• Family and Pet-Safe Products: The company emphasizes the use of products that are safe for both families and pets, providing peace of mind for Georgia homeowners with children or animals.
• Comprehensive Residential and Commercial Scope: They cater to both homeowners and businesses like daycares and restaurants, offering customized pest management protocols for various commercial environments.

For consultation, scheduling, or inquiries regarding residential and commercial pest control services in the Marietta and surrounding Georgia areas, contact Urbanex Pest Control directly:

• Address: 2244 NW Pkwy SE Ste D, Marietta, GA 30067, USA
• Phone: (770) 954-6641

For Georgia residents looking for robust and guaranteed protection against the state's persistent pest issues, Urbanex Pest Control presents a service portfolio built on thoroughness and a strong foundation of technical expertise. What makes Urbanex particularly worth considering is their clear and systematic approach to pest management, especially their commitment to interrupting the pest lifecycle. The mandatory back-to-back service after the initial treatment is a strategic feature that goes beyond the basic pest control model and significantly increases the chances of achieving a pest-free environment.

The company’s dedication to providing specific guarantees, such as the Web-Free Guarantee™ and unlimited complimentary re-services between scheduled visits, demonstrates a clear commitment to customer satisfaction and the effectiveness of their Perimeter Treatment. This reassurance is crucial in a region where outdoor pests are a constant challenge. Furthermore, the availability of specialized services like Boat Dock Services shows an awareness of unique local conditions that other generalized pest control companies might overlook.

In a state where termite damage is a significant financial risk, their use of the industry-leading Sentricon System for Termite Control is a major advantage. This superior baiting technology offers homeowners a highly effective, environmentally responsible method for both treating active infestations and maintaining proactive prevention. Customers can rely on a team that is certified in one of the best available technologies to protect their most valuable asset.

However, while the technical skill and in-field courtesy of technicians like CJ and Kat remain high, potential customers should be aware of the recent reports concerning customer service and scheduling delays. For those who prioritize a quick administrative response above all else, this is a factor to weigh. Nonetheless, for homeowners seeking comprehensive, guaranteed treatments delivered by professional field staff using advanced, safe products, Urbanex offers a powerful defense strategy against the unrelenting pest pressures of Georgia. Their commitment to safety and family-friendly solutions further solidifies them as a conscientious choice for residential pest control.

Urbanex Pest Control

2244 NW Pkwy SE Ste D, Marietta, GA 30067, USA