R.B. Pest Solutions Introduce
For Chicago residents and business owners, especially those on the South Side, reliable and rapid response to pest infestations is crucial. R.B. Pest Solutions, Inc. has positioned itself as a key local partner in the fight against unwanted invaders. Led by a highly respected and experienced woman in the industry, Robiar Smith, the company is built on a foundation of professional service, deep knowledge, and a sincere commitment to the health and safety of the community it serves. Since 2016, R.B. Pest Solutions has provided the Greater Chicago Area with comprehensive, effective, and efficient pest management.
Unlike larger, national chains, R.B. Pest Solutions focuses on a personalized, proactive approach known as Integrated Pest Management (IPM). This methodology prioritizes long-term prevention through careful inspections, targeted treatments, and consistent property monitoring. This strategic focus is particularly vital in Chicago, where common pests like rats, mice, and bed bugs can pose significant, long-term health and structural risks if not addressed at the source. Their philosophy emphasizes that pest control isn't merely about spraying chemicals but about understanding the science and behavior of pests to ensure lasting protection.
A notable aspect of R.B. Pest Solutions is their commitment to responsive service. Recognizing that a pest problem is often a traumatic experience, they strive to offer fast turnaround, including same-day service whenever possible, ensuring that Chicagoans don't have to wait for relief. This dedication to quick, quality care has helped them secure significant trust in the community, including a contract with the Chicago Housing Authority (CHA), reflecting their established expertise and commitment to equitable service for all residents.
However, like any successful business that has served a community for an extended period, the day-to-day operations can sometimes present challenges in customer service, as is sometimes reflected in customer feedback regarding scheduling or unexpected changes in service charges. While the foundation of the work—the technical knowledge and quality of the extermination—is consistently praised, the client's experience is dynamic. R.B. Pest Solutions’ goal remains to uphold the integrity and professionalism that has driven its growth, ensuring the client relationship is as secure as the treatment they provide.
R.B. Pest Solutions, Inc. is conveniently located in the vibrant South Side of Chicago, allowing them to provide prompt and focused service to this major segment of the Illinois metropolitan area. Their location enables quick mobilization of their professional technicians, a necessary feature for rapid response to pest emergencies.
The company’s primary contact and location details are:
- Address: 8243 S Cottage Grove Ave, Chicago, IL 60619, USA
Their South Side presence highlights their status as a locally invested business. They pride themselves on being neighbors, not just another distant service provider, which is especially valued by residents in the surrounding South Side neighborhoods. They offer flexibility in scheduling, including Saturday service, to better accommodate the demanding schedules of Chicago residents and business owners.
R.B. Pest Solutions offers a full spectrum of pest management services for both residential and commercial clients across Illinois, focusing on safety, effectiveness, and long-term prevention. Their service portfolio is comprehensive, covering the most common and the most challenging urban pest issues.
Core services provided include:
- General Pest Control: Comprehensive solutions to protect homes from a wide range of common invaders such as ants, roaches, spiders, and other insects, tailored to the property's specific needs.
- Rodent Control: Specialized services for the removal and prevention of rats and mice, utilizing targeted trapping, exclusion techniques (sealing entry points), and sanitation advice to eliminate infestations at the source and prevent recurrence. The initial approach often involves a careful, multi-step process for thorough analysis and eradication.
- Bed Bug Control: Thorough inspection and treatment processes using industry-leading chemical treatments to eliminate bed bugs at every life stage, from eggs to adults. This includes consecutive treatments and a monitoring program to ensure the problem is completely resolved.
- Commercial Pest Control: Customized pest management services designed to safeguard various businesses, including restaurants, multi-unit housing, retail stores, warehouses, and healthcare facilities. Services are discreet, efficient, and tailored to meet industry standards and regulatory requirements.
- Stinging Insect Control: Quick identification, location, and removal of dangerous nests from wasps, hornets, and bees, with steps taken to prevent future infestations.
- Integrated Pest Management (IPM): A proactive, science-based approach that focuses on long-term prevention, utilizing non-chemical methods where possible, and minimizing the use of pesticides to ensure environmental safety.
- Same-Day Service: Offered whenever possible for urgent infestations, ensuring fast and reliable relief for customers across the Chicago area.
The success and growth of R.B. Pest Solutions are rooted in several distinguishing features that appeal directly to the needs of the Illinois market.
- Woman-Owned and Led: The company is proudly led by Robiar Smith, a respected figure in the pest control industry, demonstrating leadership and expertise in a competitive field and promoting diversity in business.
- Exceptional Rodent Expertise: They are highly skilled in complex rodent cases, as noted by customer accounts where the team used a thorough, multi-step process, including a collaborative inspection by multiple experienced technicians, to successfully resolve severe basement rat infestations.
- Fast and Responsive Service: They offer same-day service when feasible and often service appointments within 24 hours of the initial call. They also provide a courtesy call 30 minutes before arrival, demonstrating a respect for the customer's time.
- Integrated Pest Management (IPM): Their commitment to IPM ensures a focus on long-term prevention, exclusion, and sanitation, rather than just quick chemical fixes, making the solutions more sustainable and effective.
- Educational Component: Technicians often provide education, pointers, and cleaning components along with the service, ensuring clients are equipped with the knowledge to maintain a pest-free environment.
- 30-Day Guarantee: For rodent control, R.B. Pest Solutions offers a 30-day guarantee where they return at no additional charge if the rodents reappear, providing peace of mind.
- Free Follow-Up Visits: For customers on scheduled services, the company offers free follow-up visits if pests return between regular treatments, a key benefit of their service plans.
To schedule a service, receive a quote, or address an urgent pest control need in the Chicago area, customers can easily reach R.B. Pest Solutions through the following channels:
- Address: 8243 S Cottage Grove Ave, Chicago, IL 60619, USA
- Primary Phone: (312) 217-9605
- Mobile Phone: +1 312-217-9605
Their availability and responsiveness are core aspects of their business, and the team is ready to answer inquiries and dispatch technicians quickly across the Greater Chicago Area.
For residents and businesses in Chicago, particularly on the South Side, R.B. Pest Solutions offers compelling reasons to choose them over national competitors. The core value lies in their personalized, expert-driven approach. As a local, woman-owned business, they bring a vested interest in the community's well-being and a personal touch that larger companies often lack. This community dedication is seen in their work with the Chicago Housing Authority, showcasing their ability to handle large, complex contracts while maintaining an individual focus on every job.
The superior technical execution, particularly in challenging areas like rat and rodent control, is a major factor. Customer testimony highlights the stark contrast between their service and that of major chains, noting that R.B. Pest Solutions’ technicians—often a collaboration between experienced individuals—will spend "a considerable amount of time analyzing the problem" and employ a thorough, multi-step process for effective, long-term removal. This level of detail and commitment to solving the problem at its root, for a "fraction of the amount" charged by others, is a significant financial and quality advantage for Illinois consumers.
Furthermore, the company's efforts to prioritize customer convenience—offering same-day service, clear communication, and follow-up guarantees—are a strong draw. While one piece of customer feedback illustrates the potential for miscommunication regarding appointment scheduling and price changes, which can be frustrating, the overall sentiment across their long-term customer base confirms that the actual service and technical results "HAS BEEN GREAT" for years. Ultimately, choosing R.B. Pest Solutions means opting for a knowledgeable, local Chicago team that is determined to provide a scientific, thorough, and highly effective resolution to your pest problems, particularly those involving difficult urban pests like rats and bed bugs.
R.B. Pest Solutions Photos


R.B. Pest Solutions Location
R.B. Pest Solutions
8243 S Cottage Grove Ave, Chicago, IL 60619, USA
R.B. Pest Solutions Reviews
Sewer rats got into my basement which was very traumatic for me. I called R.B. solutions after getting the run around from Orkin for almost a week.The initial technician came the very next day. He spent a considerable amount of time analyzing the problem. Not fully satisfied with what he suspected he called a more experienced tech who came right over to inspect. They used a multi-step process that took about a week and for a fraction of the amount Orkin wanted to charge.I can't say enough about the kindness, professionalism, knowledge of this company. I will continue to use R.B. Pest Solutions for quarterly inspections and I highly recommend them to anyone in need.
July 17 · Cynthia BrownI am never one to leave any negative reviews about any business, normally when I have a bad experience (which is rare) I just keep going and never forget the service and not patronize again, but the unprofessionalism I just experienced compelled me to write this review. To be fair, I've used this company for over 3 years and the service HAS BEEN GREAT...until today.For starters, I called Friday June 6th to schedule an appointment for Monday June 9th between 11a-2pm. Monday June 9th comes around and no one shows up. When I call after the window given (2pm) they rescheduled me for a visit on the same day, ok..no problem.The worker tells me an amount higher than the usual amount, I first agree to the charges and the worker proceeds to start treatment for my unit. Curious about why it is now $60 more, I called R&B Pest Soultions.Initially, the operator (same guy who didn't schedule my appointment in the first place) answers the call and gives some unexplainable answer as to why the charges are 60$ more, him obviously not knowing what he is doing, hands the phone to a woman.After checking their social media page it seems like I spoke to the owner or manager someone who had "the authority and most of all.... the audacity"She initially gets on the phone and explains to me that AFTER A YEAR that another assessment of the premises is necessary, but my last service with the company was back in November 2024, six months ago, A year and six months are two drastically different measurements of time, and that was the reason for the extra charges. She held firm to her stance and that's when the belittling began.Keep in mind, they didn't initially keep the original appointment had I not called, I wouldn't have had anyone show up! At this point, I am frustrated, you didn't show up, now you are charging me more?!?I asked while upset, what's the extra 60 dollars for are you pocketing my money?During the breakdown of why the extra charges were attached, I was met with many sarcastic comments from this woman such as "sir no one is trying to take your 60 dollars, this is a thriving business", "one thing you not gone do is disrespect me" as if I'm a kid and as if I'm not the customer who was inconvenienced. I was the one disrespected!!!She then stopped and proceeded to attempt to give me directions on how she wanted the call to go and to listen to her as if I was a child- I was simply calling to ask about the extra charges when this woman got upset because I wouldn't oblige her talking to me as if I'm a teenager, and told the worker to leave my property.I've supported this black woman's business for almost 3 years and to see how she addressed a LOYAL CUSTOMER and supporter (as I started patronizing after hearing her on the radio) is disheartening, per your request I WILL find another Pest Solutions Company.Continued success..
June 10 · Shannon BrazierKyjuan Buchanan was the professional technician that was sent to my CHA senior building. Wow. What a great job this young man did. I am 80 years old and could not move something for effective treatment and Kyjuan did it. Got to an area that was not treated for 14 years. I was so happy with everything that he did. Your company should reward someone like you.
June 09 · David BadialiWe had a problem with mice. They came out and put down baits. It did the job. I recommend. Folks mice can multiply quickly. Traps caught nothing. Sticky bait caught one mouse. Get ahead of them. Trust me.
April 09 · GabrielleThe Best In Town. I use Rb pest Solutions everytime we have any issues. A Advocate to your pest issues for sure. They are very professional, always on time and great customer service. This company gets the job done. I definitely recommend them. 5 stars !!!
June 22 · mala sweets
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