Terminix Introduce
Terminix, a nationally recognized name in pest management with decades of industry experience, operates a key branch in Lexington, Kentucky, serving the greater Central Kentucky region. This local office connects homeowners and businesses in the area with a broad suite of pest control solutions, leveraging the company's established techniques, extensive training, and research-backed methods. For Kentuckians dealing with the region’s common pest challenges—from destructive termites and aggressive mosquitoes to nuisance ants and rodents—Terminix presents a professional and comprehensive option.
The company’s reputation is built on its robust guarantees and diverse service offerings, particularly in long-term protection against termites, which pose a significant threat to properties in the bluegrass state. Technicians, often local residents themselves, are trained to understand the specific pest patterns and environmental factors unique to Kentucky, tailoring solutions for maximum effectiveness. Services range from all-inclusive annual plans to specialized treatments for complex infestations.
However, as with any major service provider, customer experience can vary, and prospective clients should always prioritize clear communication on service expectations and contract details. While the brand promotes its Nix Pest Guarantee—promising to re-treat at no additional cost if pests return—local accounts underscore the necessity of ensuring every service request is clearly documented and fully executed by the technician in the field.
The Terminix branch for the Lexington, Kentucky area is strategically situated to cover Fayette County and the expansive surrounding communities. This professional office serves as the hub for scheduling, customer support, and the deployment of technicians across Central Kentucky, ensuring local access to national-level expertise.
Primary Address:
166 Prosperous Pl # 200, Lexington, KY 40509, USA
This location, easily accessible within Lexington's commercial infrastructure, positions the company to provide timely service to both urban and more rural properties throughout the region. Their centralized presence supports their commitment to dispatching professionals who are familiar with the unique structural and climatic factors that influence pest activity across Kentucky.
Terminix offers a comprehensive portfolio of pest control and prevention services, designed to address virtually every type of infestation or protective need for Kentucky properties. The services are often bundled into flexible plans for ongoing protection.
- General Pest Control Plans (e.g., PestFree365): Ongoing interior and exterior treatments covering over 50 common household pests, including ants, spiders, wasps, cockroaches, silverfish, and house crickets.
- Termite Control: Specialized plans with annual inspections, including the Terminix Nix & Fix Termite Guarantee, which may cover the cost of repairing new termite damage up to a specified limit for as long as the plan is maintained.
- Bed Bug Treatment: Highly specialized services for detection and eradication of bed bug infestations, including the use of innovative, non-toxic options like RapidFreeze.
- Rodent Control: Comprehensive plans for inspection, trapping, removal, and exclusion of mice and rats, aimed at preventing future property damage and health risks.
- Mosquito Control: Seasonal treatment programs designed to reduce mosquito populations, which are especially prevalent during Kentucky’s warm, humid summer months.
- Wildlife Control: Services for the humane removal and exclusion of larger pests and wildlife such as squirrels, raccoons, and birds from attics and property structures.
- Moisture Control: Solutions, particularly for crawl spaces, designed to prevent wood-decaying fungi and reduce conditions conducive to certain insect infestations.
- Specialty Treatments: Services for specific pests such as ticks, fleas, stinging insects, and pantry pests.
The company’s national backing provides several structural advantages and distinct features for local customers, though these must be weighed against individual service execution.
- Industry Experience and Expertise: With over 90 years in the pest control industry and support from an extensive network of entomologists and specialists, Terminix brings significant technical knowledge to complex pest problems.
- Comprehensive Guarantee Structure: Terminix is known for its guarantees. The Nix Pest Guarantee promises re-treatments at no extra cost if covered pests return between scheduled service visits. The Nix & Fix Termite Guarantee offers one of the most robust forms of protection in the industry, including potential damage repair.
- Widespread Service Area: The Lexington branch is part of a large national footprint, ensuring the availability of resources and trained technicians for a wide range of services across the local Kentucky service area.
- Flexible and Bundled Plans: Customers can choose from various packaged plans—General Pest Control, Termite Protection, Rodent Control, and Mosquito Services—which can be bundled for comprehensive, discounted protection.
- Modern Treatment Options: The company utilizes advanced technologies and methods, such as non-toxic RapidFreeze for bed bug elimination and integrated pest management (IPM) techniques.
- 24/7 Customer Support Access: As a large corporation, Terminix provides multiple contact channels, including a 24/7 customer service line, online account management, and text alerts for appointments, offering flexibility for busy Kentuckians.
For scheduling services, requesting a free inspection, or addressing billing and service questions, the Lexington branch provides dedicated contact channels.
Address: 166 Prosperous Pl # 200, Lexington, KY 40509, USA
Phone: (833) 396-0539
Terminix is a choice for Kentucky residents who prioritize a major national brand’s guarantees and a broad scope of service, especially for high-stakes problems like termites. The potential to secure a robust Termite Guarantee that includes damage repair is a powerful financial safeguard that few local competitors can match. The comprehensive range of services—from general quarterly pest control to highly specialized bed bug and wildlife removal—means homeowners can manage all their pest issues through a single provider.
However, potential customers must proceed with due diligence. The available customer feedback indicates that while the company's processes and guarantees are strong on paper, the execution of service and finalization of billing require vigilance. New clients are strongly advised to meticulously document all service requests, confirm that the technician completes the agreed-upon treatment areas, and carefully review all billing and contract terms, especially at the conclusion of an annual service period. For Kentuckians who are diligent about confirming service delivery and contract adherence, Terminix offers an unmatched level of comprehensive, guaranteed protection backed by vast experience and resources.
Terminix Photos










Terminix Location
Terminix
166 Prosperous Pl # 200, Lexington, KY 40509, USA
Terminix Reviews
I had a very negative and unsatisfactory experience today. Technician came out and did not treat the areas as requested. Call customer care and had them read off what I requested and it was what I had requested. The technician did not complete as requested and was very clueless when I asked questions. Paid $160. And customer service refused to issue a refund.
August 28 · Matthew MartinI had a year contract with this company! It ended May the 30th had two employees tell me I was paid up and owed nothing more! I was called in June to see if I would keep their services I told them no because they went 6 months and didn't come out and was suppose to come out every 3 months! I'm sick and disabled and they have caused me nothing but stress! Now they say I owe over $500 it's ridiculous that they want to rip people off! My best advice is to stay away from this company!
September 23 · Lisa HollifieldWorst experience. I spent close to $160 just to have someone spray my door entrances and not address the original problem for which I called Terminix in the first place, which were carpenter ants around the fireplace, will not be recommending Terminix to anyone in the future, including all of my colleagues, moving to a different company. Do not use Terminix! They do not issue refunds and will not guarantee any of their services, very bad company. Will be calling the Better Business Bureau. If I could give less than one star I would.
August 28 · Eric SiasJohnny was super awesome professional and courteous. He went above and beyond called me the day before was very polite knowledgeable and very good at his job 5 /5 stars.However was very disappointed with Wes, had an appointment scheduled for 10am he did not call me until noon to reschedule very unprofessional
August 06 · JamesThe guys who did the service was great but the company took money after I pd in full and I am having trouble get my refund.
October 07 · Valerie
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