Terminix Rochester, NY: Comprehensive Pest, Termite, and Wildlife Control Services

Terminix Introduce

For homeowners and businesses across the Western New York region, the threat of pest and wildlife intrusion is a year-round challenge. From the aggressive carpenter ant in the spring to persistent mice seeking winter shelter, maintaining a pest-free environment requires professional, guaranteed expertise.

Terminix

, located right here in Rochester, NY, is a major provider that offers a comprehensive and scientifically-backed approach to managing every type of pest, animal, and bird issue common to the area.

Positioned as a full-service partner in home protection, Terminix goes far beyond simple spraying. They combine local technician knowledge—backed by a national network of entomologists and over 90 years of experience—with advanced treatment plans to deliver solutions for the toughest infestations. Their service umbrella includes everything from

Pest control service

for common household bugs to specialized

Termite control

with comprehensive damage repair guarantees, and professional

Animal control service

for nuisance wildlife.

As a local user in New York considering a large investment in pest management, it is crucial to review both the expansive services and the experiences of other customers. While the company offers a valuable

Nix Pest Guarantee™

promising to re-treat at no extra cost if pests return between scheduled visits, it is important to note that customer experiences with scheduling and follow-up are varied. One customer reported a highly disappointing experience, stating,

"The technician came very late with bed behavior had no enough materials with him... He left with out service."

Another heavily invested client expressed significant frustration after spending over $1800, claiming:

"I still have a rodent problem, which has gotten WORSE since I signed a contract with Terminix. I would NEVER recommend and have been telling friends and family to spread the word, do not use them."

This feedback highlights that while the company's service offerings and guarantees are broad and impressive, prospective clients should carefully verify the specifics of their individual service plan, especially regarding timely visits and essential follow-up work for complex problems like severe rodent damage and exclusion.

### Location and Accessibility

The Terminix Rochester branch serves as the central hub for operations across the greater Rochester and Western New York area, providing local service with the resources of a national company. Its strategic location offers accessibility for technicians traveling to residential and commercial properties throughout Monroe County and beyond.

The key location features are:

Address: 50 Vantage Point Dr Suite 1, Rochester, NY 14624, USA

Accessibility features at this location include a

Wheelchair accessible parking lot

, demonstrating an effort to accommodate all clients for in-person consultations or inquiries, should they choose to visit. The company operates on an

Appointment required

basis for service visits, ensuring technicians allocate the proper time and resources for each specific pest issue. Furthermore, Terminix emphasizes convenience through their

Service options

which include

Online estimates

and

Onsite services

to simplify the initial process for busy New Yorkers.

### Services Offered

Terminix in Rochester offers a vast array of specialized services that cover every potential pest and wildlife issue a New York home or business might encounter. Their treatment plans are often bundled for maximum protection and savings:

General Pest Control
: Comprehensive treatment for common household pests including Ant extermination, Cockroach extermination, Spider extermination, Cricket control, Earwig control, Centipede control, and Millipede control.
Rodent and Wildlife Management
: Specialized removal services such as Rat Exterminator, Rodent extermination, Squirrel control, Opossum Removal, and Raccoon Removal. This includes sealing entry points and preventing re-entry.
Termite Control
: Industry-leading services including Termite extermination, full Termite inspection, and often a Termite + Repair Guarantee that covers treatments and damage repairs for new activity.
Stinging Insect Control
: Targeted services for Bee extermination, Hornet & wasp extermination, and generalized Bug and insect extermination.
Specialty Insect Treatments
: Solutions for challenging pests like Bed bug extermination, Moth Exterminator, Flea & mite extermination, Tick control, Boxelder Bug control, Cluster Fly control, and Ladybug control.
Moisture and Structure Control
: Protective services for the home's structure, including Attic insulation, Crawl space services, Moisture control, Vapor Barriers, and Gutter Protection, all aimed at eliminating conducive conditions for pests.
Exterior and Yard Control
: Targeted services to manage outdoor pests, most notably Mosquito extermination and the Mosquito Repellent System, which is critical for enjoying outdoor spaces during the warmer months.
Bird and Wildlife Exclusion
: Humane Bird control, Bird control service, and General wildlife removal, ensuring the safe and legal management of larger, protected, or nuisance species.

### Features / Highlights

The features of the Terminix Rochester branch are designed to provide professional, reliable, and modern service to the New York market:

Guaranteed Re-Treatment: The core of their residential offering is the
Nix Pest Guarantee™
, which promises re-treatment at no additional cost if pests return between scheduled services, providing customers with essential peace of mind.
Specialized Termite Expertise: They are renowned for their termite services, which often come with a
Termite + Repair Guarantee
, an advanced feature that protects property owners from the potentially catastrophic cost of termite damage repairs.
Comprehensive Service Scope: The range of services is extensive, encompassing 40+ different pests and related home services, from common insects to specialized
Wildlife rescue service
(as indicated by the types of services they provide) and structural protection like
Attic insulation
.
Inclusive and Accessible Environment: The location offers
Wheelchair accessible parking lot
and is recognized as
LGBTQ+ friendly
and a
Transgender safespace
, reflecting a commitment to being an accessible and welcoming service provider for the entire community.
Digital Convenience: They offer modern service features, including
Online estimates
and 24/7 customer support options, appealing to the needs of modern, busy homeowners who prefer digital interaction.

### Contact Information

For local New York residents ready to engage with Terminix for pest control, termite inspection, or wildlife removal services, the following information provides the direct contact for the Rochester branch:

Address: 50 Vantage Point Dr Suite 1, Rochester, NY 14624, USA

Phone: (585) 580-3021

Mobile Phone: +1 585-580-3021

Given the feedback regarding communication and scheduling, users are encouraged to clearly document their service agreement, appointment times, and requested services to ensure alignment with the technician's visit and material preparation.

### What is Worth Choosing

Choosing

Terminix

in Rochester, NY, is primarily worthwhile for the homeowner who needs a

robust, guaranteed solution for complex or persistent pest issues

, particularly termites and rodents. Their greatest asset is the sheer breadth and depth of their service offerings, which are meticulously cataloged to cover virtually every pest or wildlife conflict imaginable in the New York region.

The

Termite + Repair Guarantee

is arguably the most compelling feature, as it transforms pest control from a simple treatment into a comprehensive insurance policy for your home’s most vulnerable assets. Furthermore, the ability to bundle specialized services like

Bed bug extermination

Mosquito extermination

, and

Crawl space services

into a single, cohesive plan is a major convenience that few competitors can match.

However, potential clients must enter the service agreement with eyes open regarding customer service and execution consistency. The reported issues with scheduling, technician preparedness, and follow-up for complex problems suggest that while the company's guarantees are excellent on paper, local users should use their documented contact information to be proactive in communicating and confirming every step of the service, especially for multi-visit, high-cost solutions like complete rodent exclusion work. For those who prioritize a powerful, nationally-backed guarantee and a single-source solution for all their property protection needs, and who are willing to diligently manage the communication process, Terminix remains a leading and highly capable choice in Western New York.

Terminix Services

Pest Control Service
Ant extermination
Ants have become the primary pest infesting homes in recent years and are usually very difficult to control. Successful control of ant infestations takes some skill that is gained through knowledge of ant behavior and experience in dealing with ants.
Attic insulation
Our high-quality insulation can help lower your winter heating and summer cooling energy bills. Installation is trouble-free and gives your home the maximum possible efficiency and protection.
Bat extermination
Our bat extraction and exclusion service humanely gets rid of the bats in your attic and prevents them from getting back in. This permanent solution takes advantage of one-way doors and materials such as excluder fabric and mist netting to prevent reentry.
Bee extermination
Terminix can get rid of the stinging bees on your property with custom solutions. Bee removal and control measures may vary per your local regulations.
Bed bug extermination
Terminix knows how to determine if bed bugs are in your home. We offer bed bug control solutions, including RapidFreeze® solution, which is fast, effective and non-toxic. If you think you might have bed bugs and need a bed bug treatment, call Terminix today and schedule a FREE Bed Bug Inspection.
Bird control
Our bird exclusion service gets rid of the birds in your attic and prevents them from getting back in. This can be achieved through a variety of tactics including removal, sealing, deterrents, repellents, and other solutions, varying per the species of bird.
Bug and insect extermination
At Terminix, our pest control plan offers uniquely tailored solutions to your individual needs. A quarterly pest control plan includes an initial comprehensive interior and exterior inspection and treatment, ongoing exterior treatments scheduled quarterly, and guaranteed protection.
Centipede control
Terminix can control the centipedes in your home with our targeted centipede prevention and elimination services. With our professional centipede control service, you can be sure that you won't be sharing your home with these bothersome insects.
Cockroach extermination
Cockroaches can be found infesting everything from homes to restaurants to ships and planes. They may follow water pipes and electrical lines through walls from one room to another and even from one apartment to another.
Crawl space services
We don't just treat pests – we're experts in proactively identifying and correcting conditions that encourage their presence. With advanced solutions for moisture control, we’ll minimize conditions favorable to pests and help protect against water damage, fungi, mildew and related odor(s).
Cricket control
Terminix can get control of the crickets in your home or garage by treating the exterior of the structure with a variety of effective solutions. Interior treatments are also available.
Earwig control
Terminix can control the earwigs in your home with exterior barrier treatments that stop new infestations from occurring. We also offer preventative earwig control solutions for homes with recurring earwig infestations.
Flea & mite extermination
Flea infestations can be resolved with a variety of tactics including interior carpet and lawn treatments. Terminix provides professional flea control services to keep your home and property flea-free.
General wildlife removal
Wild animals can do structural damage to your home. They create entry points for other pests. They also create fire hazards and become a danger to people and pets.
Gutter Protection
Clogged gutters can become a breeding ground for mosquitoes, ants, and cockroaches, while causing damage to your home. Our Gutter Protection Service not only keeps pests out, it also keeps your gutters clean and well-maintained.
Hornet & wasp extermination
Terminix can get rid of the hornet or wasp nest on your property with our professional removal services. Skip the DIY and let our trained pest control technicians eliminate wasps and hornets.
Insect control
Terminix can get rid of the insects in your home and on your property with a variety of targeted treatments and ongoing protection. We provide insect control options for mosquitoes, stinging insects, ants, bed bugs, cockroaches, spiders, and more.
Millipede control
Millipedes are attracted to areas with high moisture or humidity, typically in flowerbeds and within soil. Even if your home is relatively dry, small gaps under door frames can push millipedes indoors after heavy rains. Terminix can get rid of millipede infestations and prevent them from happening.
Moisture control
Our Moisture Control solution will reduce excessive humidity and minimize moisture in your crawl space. It not only protects against water damage, fungi and mildew, but it can also correct moist conditions that may lead to structural problems.
Mosquito extermination
Mosquitoes can cause welts and severe itching, preventing you and your family from enjoying the outdoors. But they're more than just a nuisance — they can make heading outside a risk. Don't wait. Get our new mosquito service and we will get to work putting your mosquito concerns behind you.
Moth Exterminator
Moth infestations are approached with a three-step process. Step one is a professional inspection of your home. Step two is the installation of a monitoring system to pinpoint the source of the infestation. Step three is source reduction. Moth control is possible with the right plan in place.
Rat Exterminator
No two rat infestations are the same. That's why Terminix customizes each rat control plan. Solutions can involve the sealing of entry points such as gaps around pipe chases, gas lines, roof vulnerabilities, and more. Habitat modification can be utilized in addition.
Rodent extermination
We will identify intruding rodents, determine the most effective way to get them out of your home, and then customize a solution to keep them from coming back. Eviction is guaranteed.
Spider extermination
Although most common house spiders are harmless, more dangerous spiders may be harboring outdoors in piles of firewood and debris, in attics and crawl spaces, or other areas throughout the home. A professional inspection from Terminix will reveal these hiding spots and help eliminate spiders.
Squirrel control
Squirrels are notorious for getting into attics by chewing through soffits, gable vents, facias, and builder's gaps below roof shingles. Our wildlife experts can use a variety of tactics to remove squirrels and seal entry points around the exterior of your home to prevent them from reentering.
Termite control
With both treatment and preventative services, Terminix offers the most advanced solutions to protect your home from termites.
Termite extermination
Terminix is the industry-leading expert in termite control. We offer a variety of termite monitoring, prevention, and elimination services to ensure your home is protected against termite activity.
Vapor Barriers
Vapor barriers help prevent moisture from condensing on wood, which helps protect your house from wood rot and other moisture-related issues.
Boxelder Bug control
Boxelder bugs can be treated with preventative services in later summer and early fall, before they begin moving indoors for the season. Common treatment spaces include gable vents, attic temperature vents, chimneys, and gaps around window frames.
Cluster Fly control
Cluster fly control is a preventative program that treats the exterior of your home before cluster fly season begins. If you find large flies by your windows, dead on your window sills, or resting on the side of your house, you may have a cluster fly issue.
Ladybug control
If you have a recurring ladybug issue every fall, Terminix's ladybug prevention program may be for you. Our prevention and reduction plan involves the treatment of your home before ladybug infestations begin in the fall.
Opossum Removal
If you find an opossum living under your shed or deck, or in your garage, Terminix can help. We provide professional trapping and removal services for all of your wildlife control needs.
Raccoon Removal
We can get rid of the raccoon living in your attic with our professional trapping and releasing services. Contact Terminix to set up a wildlife inspection today.
Skunk Removal
Skunk removal involves professional trapping and removal, performed by our wildlife experts. This program is customized to fit your needs.
Tick control
Our Tick Defend System begins working immediately to target commonly found species of ticks found in New York. We apply a combination of liquid and granular treatments to your yard to create a highly effective barrier against ticks and provide ongoing control.
Termite inspection
If you are looking to satisfy the sale of a home, we can perform an inspection to fulfill a WDIR. Speak with your realtor about using Terminix. We also provide termite inspections for residents looking for general and ongoing termite control plans.
Mosquito Repellent System
Our Mosquito Repellent System uses innovative technology that creates protective zones to keep mosquitoes away, increasing the comfort and usability of your outdoor spaces.

Terminix Details

Service options
Online estimates
Onsite services

Accessibility
Wheelchair accessible parking lot

Crowd
LGBTQ+ friendly
Transgender safespace

Planning
Appointment required

Terminix Photos

Terminix Location

Terminix

New York Monroe County Rochester Vantage Point Drive

50 Vantage Point Dr Suite 1, Rochester, NY 14624, USA

Terminix Reviews

An average rating of ★4.1 from 536 user reviews.

calltechnicianbeesjobpayemailcontractinformativesalestext

★ 5★ 4★ 3★ 2★ 1

Terrible company. The technician came very late with bed behavior had no enough materials with him. He is blaming us why we accept the late service schedule. He left with out service. The technician left the traffic cons too.
July 10 · Aftab Ali
If I could rate them a zero, I would. I paid over $1800 for their services. They came to my house for 1.5 hours and I haven't seen them since. One tech called to come back, but cancelled at 5pm, said he would call back to reschedule and I have not heard from him AT ALL. They were supposed to patch holes inside and outside my house from rodent damage. They did a quick assessment of the outside and filled a few areas. Quickly swept down cobwebs, and sprayed a small bee nest, left black rodent boxes outside. And inside they guy set five snare traps, even though he saw I already had five set. He said his will work better because he has better bait. He NEVER came back to check them. To do inside repairs. I still have a rodent problem, which has gotten WORSE since I signed a contract with Terminix.I would NEVER recommend and have been telling friends and family to spread the word, do not use them.
September 14 · Theresa Wilson
Did not use this service nor do I need it. Ignored the knocks and door bell rings he went away. Went to every house on my street harassing people trying to sell his services at 8pm in the evening. I’m relaxing on my front patio and he comes up to us while I told him we’re relaxing quietly and just want to be left alone. Continues to do a profile asking what I do, how long I’ve lived at the house, how old we are. Wasted about 20 min of my time. I was not interested in his services and mentioned it very nicely multiple times. He kept pushing and trying to give me a deal and discount.. based on my profession. I told him a hard no. Continued to go and hard as my neighbors while they’re enjoying family time with their kids. One neighbor literally slammed the door and told him off. Which he proceeded to finally leave the neighborhood. Unbelievable business practice. I wouldn’t use this service if it was free. Everyone beware of these con people.
July 02 · Lubes
My experience with Terminix has been very disappointing. Appointments were scheduled, yet technicians failed to show up on multiple occasions. I was informed several times that messages would be passed along to the branch manager, Phil Burger (Rochester/Buffalo area), but after leaving seven messages, I have not received a single return call. Although a technician eventually came to address a bee infestation, the issue persists three weeks later. The lack of professionalism, communication, and follow-up is unacceptable.
October 06 · Nicole Zuppa
So far it’s not been a good experience unfortunately. The tech hasn’t come yet; we had an appointment slot of 8-10 am. It’s now almost 11.I called customer service once already and she was going to message the tech to contact me with an ETA. No call and the tech is a no show.If you are running significantly late and can’t make your appointment window, please have your techs contact the customer. You have my contact info. That’s basic and common sense customer service.
August 09 · Jay Petrillo