Susan's Exterminating

- 5913 Castor Ave, Philadelphia, PA 19149

Residents across the greater Philadelphia area, including the Northeast section of the city and surrounding counties, understand that dealing with persistent pests requires a reliable and specialized exterminator. Susan's Exterminating, a family-owned pest control service operating out of Philadelphia, PA, offers targeted and comprehensive solutions for some of the region's most challenging infestations. Specializing in difficult pests like bed bugs, cockroaches, and termites, the company positions itself as a local expert dedicated to helping homeowners and landlords reclaim their spaces.

With a focus on providing fast and effective results, Susan's Exterminating extends its professional services across Philadelphia, as well as Montgomery and Bucks Counties. This broad service area ensures that a wide range of Pennsylvania users can access their expertise. The company prides itself on offering a personal touch, which is typical of a family-owned business where customers can often interact directly with the owners, such as Susan, and dedicated technicians like Tom. This personal involvement aims to provide reassurance and calming guidance to clients who are often dealing with stressful and discouraging pest problems.

In a city like Philadelphia, with its unique architectural variety and dense housing, pest control is not a one-size-fits-all solution. Susan's Exterminating understands the need for specific, tailored treatments. The company offers a spectrum of extermination services, from initial general pest inspections to highly focused treatments for severe infestations. Their core strength lies in tackling the pervasive pests that can seriously impact both health and property value across the Northeast Philly region. Customer feedback often highlights the knowledge of the team and their thorough approach to checking the entire house for recurring issues.

It is important for potential clients to note that, as a professional, appointment-based service, Susan's Exterminating requires clients to be present and available to confirm and receive service, as all scheduling is strictly by appointment. This necessity for punctuality and clear communication is part of their operational planning to ensure efficient routing and service for all clients in their busy tri-county area.

Susan's Exterminating is conveniently situated in the Northeast section of Philadelphia, Pennsylvania, allowing them to provide timely and localized services throughout the city and beyond. Their central location serves as an excellent base for technicians covering the expansive metropolitan area.

The physical address for the business is:

5913 Castor Ave, Philadelphia, PA 19149, USA

The company’s service reach extends to critical areas surrounding their primary location, including:

• Philadelphia County (including the 19149 zip code)
• Montgomery County, PA
• Bucks County, PA

Susan's Exterminating provides a robust list of pest control services, targeting the most common and damaging pests found in Philadelphia-area homes and businesses. Their expertise allows them to address a full range of pest issues from general inspection to highly specialized treatment plans.

The primary pest control and extermination services include:

• Bed Bug Extermination: Highly effective treatment plans for one of the most stressful and difficult pests, including follow-up applications to ensure eradication, often advised six weeks after the initial spray.
• Cockroach Extermination: Targeted solutions for eliminating persistent cockroach infestations in residential and commercial environments.
• Rodent Extermination: Control and removal services for rats and mice, which are common urban pests in Philadelphia’s dense neighborhoods.
• Termite Extermination: Specialized treatments to protect properties from structural damage caused by wood-destroying termites.
• General Pest Inspection: Comprehensive assessments to identify the type and extent of a pest problem before recommending a customized course of action.

The business operates strictly on an appointment basis, emphasizing planning for the service to be completed efficiently. Their technicians, like Tom, are known to be thorough, checking the entire house to ensure full resolution of the pest problem, even if the service is a follow-up for a recurring issue.

Susan's Exterminating distinguishes itself in the highly competitive Philadelphia pest control market through several key features, primarily rooted in its personal, local, and focused approach to service.

• Family-Owned and Local: As a family-owned business, they emphasize personal service and care, aiming to reassure and calm customers dealing with frustrating pest issues.
• Highly Knowledgeable and Reassuring: Customers note that owner Susan is extremely knowledgeable and calming on the phone, while technicians like Tom are described as very thorough in their work, checking the entire house for infestations.
• Targeted Expertise: They focus on high-impact pest control services, including specialized, multi-step treatments for difficult pests such as bed bugs and termites.
• Reasonable Pricing for Returning Customers: The business offers very reasonable pricing for clients who require follow-up visits or are returning for new services, demonstrating a commitment to long-term client relationships.
• Prompt Follow-up Service: Demonstrated willingness to dispatch technicians quickly (even the very next day) for follow-up sprays or re-inspections when a pest scare occurs months after an initial treatment.
• Strict Appointment Planning: The requirement for an appointment and confirmation, while stringent, ensures that the service is professional, organized, and time-efficient for technicians covering a large geographical area across multiple Pennsylvania counties.

For residents in Philadelphia, Montgomery, or Bucks Counties in need of pest control service, especially for bed bugs, roaches, or rodents, Susan's Exterminating can be contacted using the following information. Remember that an appointment is required for service.

Address: 5913 Castor Ave, Philadelphia, PA 19149, USA
Phone: (215) 743-7145
Mobile Phone: +1 215-743-7145

For local Pennsylvania users, choosing Susan's Exterminating is choosing a specialized, family-run service that is deeply familiar with Philadelphia's specific pest challenges. While the company adheres to strict communication and appointment protocols—requiring prompt confirmation for scheduled services—this structure ensures that when they commit to a job, they are focused and efficient. The key benefit is their demonstrated dedication to effective results, highlighted by the use of thorough technicians and a willingness to provide quick follow-up services for returning customers.

The value lies in their targeted approach, particularly in the difficult area of bed bug and cockroach extermination. The personal customer service, described as reassuring and knowledgeable when dealing with stressful pest problems, is a significant advantage over larger, impersonal chains. For property managers and homeowners in the 19149 area and surrounding counties seeking a professional who is experienced, thorough, and reasonably priced for repeat or follow-up needs, Susan's Exterminating provides a focused, local solution. Their proven commitment to returning to resolve persistent issues, often on short notice, demonstrates their dedication to ultimate customer satisfaction and effective pest elimination.

Susan's Exterminating

5913 Castor Ave, Philadelphia, PA 19149, USA