Terminix Introduce
For Connecticut homeowners, a pest infestation is more than a nuisance; it's a threat to property value, health, and peace of mind. Whether you are dealing with the destructive power of subterranean termites, the relentless spread of bed bugs, or seasonal invasions of mosquitoes and rodents, you need a service backed by deep experience and reliable guarantees. Terminix, with a local branch in Waterbury, CT, offers the expertise of a national leader combined with local knowledge, providing a comprehensive range of pest management and related home services across the region.
With a history spanning over 95 years, Terminix is one of the nation's most recognized and experienced providers in the pest control industry. The Waterbury branch is a central hub for Southern Connecticut, staffed by local technicians who understand the specific seasonal pests and wildlife challenges unique to the New England environment. Their commitment is to offer effective solutions that not only eliminate active infestations but also provide preventative measures to protect your most valuable asset—your home—all year round.
The service approach at Terminix focuses on creating a customized treatment plan following a thorough inspection, recognizing that every home and pest situation is unique. While many customers praise the professionalism and knowledge of individual technicians like Ishmael, who has consistently impressed clients with attention to detail and efficiency over many years, the company's value proposition is centered on its industry-leading guarantees. These guarantees ensure that if the pests return between scheduled treatments, the company will return at no additional cost—a commitment designed to offer long-term security against unwanted intruders.
The Waterbury, CT, branch of Terminix is strategically positioned to serve a wide area of the state, including but not limited to Waterbury and surrounding communities. Its physical address serves as the base of operations for technicians who provide on-site services to residential and commercial customers throughout Southern Connecticut.
The main office is located at:84 Mattatuck Heights Rd, Waterbury, CT 06705, USA
To ensure efficient service delivery and dedicated attention to each client, Terminix operates on an appointment-required basis. However, for initial inquiries and convenience, they offer easily accessible service options such as online estimates. This allows prospective and current customers to quickly engage with the company and begin the process of assessment and treatment planning. The company's large operational network typically allows for a quick response time, with customer service lines available to address concerns and schedule necessary appointments.
Terminix provides a far-reaching array of services that extend well beyond standard insect extermination. Their holistic approach addresses common pests, specialty infestations, wildlife, and even structural protection, all managed by trained professionals. The services offered include:
- Ant Extermination: Comprehensive control for various ant species.
- Bed Bug Extermination: Targeted and effective solutions for bed bug removal.
- Termite Control & Extermination: Expert services including full-scale treatments and annual inspections to prevent costly structural damage.
- Rodent Extermination: Specialized control and exclusion for mice and rats, including inspection for entry points.
- Mosquito Extermination: Solutions including a Mosquito Repellent System and treatment to manage seasonal populations and reduce the risk of diseases.
- Tick Control: Targeted liquid and granular treatments to protect yards and outdoor living spaces.
- General Bug & Insect Extermination: Addressing a wide range of common household pests such as cockroaches, spiders, centipedes, millipedes, crickets, earwigs, fleas & mites, boxelder bugs, cluster flies, and ladybugs.
- Wildlife and Animal Control: Humane general wildlife removal services for animals like raccoons, opossums, and skunks, along with specialized bat and squirrel control.
- Bird Control: Professional services to manage bird populations that can damage property or create health risks.
- Stinging Insect Control: Extermination for aggressive pests like bees, hornets, and wasps.
- Attic and Crawl Space Services: Value-added home protection services including Attic Insulation, Crawl Space Services, Moisture Control, and the installation of Vapor Barriers.
- Gutter Protection: Services that help protect your home from pests and water damage by ensuring proper water flow.
- Moth Exterminator: Specific treatments for moths that infest fabrics and stored products.
- Termite Inspection: Professional inspection to detect existing activity and assess risk.
Terminix sets itself apart in the Connecticut pest control market through several key operational and customer service features:
- Industry Experience: Backed by over 95 years of national experience, offering customers a high level of expertise and reliability.
- The Nix Pest Guarantee: The company guarantees its recurring pest control services. If pests covered by the plan return between treatments, Terminix will return to re-treat at no additional cost.
- LGBTQ+ Friendly & Transgender Safespace: The company publicly commits to inclusivity, ensuring a respectful and safe service experience for all members of the community.
- Termite Damage Repair Guarantees: Select termite protection plans offer industry-leading guarantees that may include repair coverage for new termite damage up to a specified monetary limit, providing exceptional peace of mind for homeowners.
- Extended Home Services: The offering of attic insulation, crawl space moisture control, vapor barriers, and gutter protection allows customers to address the structural conditions that can lead to pest problems, providing a more comprehensive home protection service.
- Convenient Service Options: Clients can easily schedule appointments and request online estimates to begin the service process.
- Local Expertise: Though a national brand, the Waterbury branch is staffed by local technicians who are trained to understand and combat the specific pest pressures of the Connecticut climate and environment.
- Free Estimates and Inspections: New customers can receive an assessment of their pest situation at no initial cost.
For residents and commercial clients looking to connect with the Terminix branch in Waterbury, CT, the following contact information should be used:
Address: 84 Mattatuck Heights Rd, Waterbury, CT 06705, USA
Phone: (203) 309-3892
Mobile Phone: +1 203-309-3892
For a Connecticut resident, the decision to choose Terminix is often driven by the security of a well-established brand and its robust service guarantees. While some localized customer feedback reflects frustration with communication and follow-through—specifically regarding scheduling issues or differing information about company policy on services like nest removal—the overwhelmingly positive long-term reviews highlight the effectiveness of the ongoing pest management plans. Customers who have utilized the service for over a decade consistently praise the efficiency and professionalism of the field technicians, such as Ishmael, underscoring that the consistent, knowledgeable on-site service is what keeps their properties "pest free."
The value of Terminix lies in its comprehensive protection packages. Beyond standard pest control, the inclusion of preventative home services like attic insulation and moisture control demonstrates an integrated pest management philosophy aimed at long-term exclusion. This commitment is most visible in their termite offerings, where the 'Nix & Fix' guarantee is an unparalleled defense for the structural integrity of your home. For those in high-risk termite zones or individuals seeking a single provider for a vast array of common, seasonal, and structural pest problems, Terminix offers a one-stop, guaranteed solution. Furthermore, the company’s explicit support for the LGBTQ+ community and Transgender safespace designation ensures that professional service is delivered within an environment of respect and inclusivity for everyone in the Connecticut region.
Terminix Services
Pest Control Service
- Ant extermination
Ants have become the primary pest infesting homes in recent years and are usually very difficult to control. Successful control of ant infestations takes some skill that is gained through knowledge of ant behavior and experience in dealing with ants.
- Attic insulation
Our high-quality insulation can help lower your winter heating and summer cooling energy bills. Installation is trouble-free and gives your home the maximum possible efficiency and protection.
- Bat extermination
Our bat extraction and exclusion service humanely gets rid of the bats in your attic and prevents them from getting back in. This permanent solution takes advantage of one-way doors and materials such as excluder fabric and mist netting to prevent reentry.
- Bee extermination
Terminix can get rid of the stinging bees on your property with custom solutions. Bee removal and control measures may vary per your local regulations.
- Bed bug extermination
Terminix knows how to determine if bed bugs are in your home. We offer bed bug control solutions, including RapidFreeze® solution, which is fast, effective and non-toxic. If you think you might have bed bugs and need a bed bug treatment, call Terminix today and schedule a FREE Bed Bug Inspection.
- Bird control
Our bird exclusion service gets rid of the birds in your attic and prevents them from getting back in. This can be achieved through a variety of tactics including removal, sealing, deterrents, repellents, and other solutions, varying per the species of bird.
- Bug and insect extermination
At Terminix, our pest control plan offers uniquely tailored solutions to your individual needs. A quarterly pest control plan includes an initial comprehensive interior and exterior inspection and treatment, ongoing exterior treatments scheduled quarterly, and guaranteed protection.
- Centipede control
Terminix can control the centipedes in your home with our targeted centipede prevention and elimination services. With our professional centipede control service, you can be sure that you won't be sharing your home with these bothersome insects.
- Cockroach extermination
Cockroaches can be found infesting everything from homes to restaurants to ships and planes. They may follow water pipes and electrical lines through walls from one room to another and even from one apartment to another.
- Crawl space services
We don't just treat pests – we're experts in proactively identifying and correcting conditions that encourage their presence. With advanced solutions for moisture control, we’ll minimize conditions favorable to pests and help protect against water damage, fungi, mildew and related odor(s).
- Cricket control
Terminix can get control of the crickets in your home or garage by treating the exterior of the structure with a variety of effective solutions. Interior treatments are also available.
- Earwig control
Terminix can control the earwigs in your home with exterior barrier treatments that stop new infestations from occurring. We also offer preventative earwig control solutions for homes with recurring earwig infestations.
- Flea & mite extermination
Flea infestations can be resolved with a variety of tactics including interior carpet and lawn treatments. Terminix provides professional flea control services to keep your home and property flea-free.
- General wildlife removal
Wild animals can do structural damage to your home. They create entry points for other pests. They also create fire hazards and become a danger to people and pets.
- Gutter Protection
Clogged gutters can become a breeding ground for mosquitoes, ants, and cockroaches, while causing damage to your home. Our Gutter Protection Service not only keeps pests out, it also keeps your gutters clean and well-maintained.
- Hornet & wasp extermination
Terminix can get rid of the hornet or wasp nest on your property with our professional removal services. Skip the DIY and let our trained pest control technicians eliminate wasps and hornets.
- Insect control
Terminix can get rid of the insects in your home and on your property with a variety of targeted treatments and ongoing protection. We provide insect control options for mosquitoes, stinging insects, ants, bed bugs, cockroaches, spiders, and more.
- Millipede control
Millipedes are attracted to areas with high moisture or humidity, typically in flowerbeds and within soil. Even if your home is relatively dry, small gaps under door frames can push millipedes indoors after heavy rains. Terminix can get rid of millipede infestations and prevent them from happening.
- Moisture control
Our Moisture Control solution will reduce excessive humidity and minimize moisture in your crawl space. It not only protects against water damage, fungi and mildew, but it can also correct moist conditions that may lead to structural problems.
- Mosquito extermination
Mosquitoes can cause welts and severe itching, preventing you and your family from enjoying the outdoors. But they're more than just a nuisance — they can make heading outside a risk. Don't wait. Get our new mosquito service and we will get to work putting your mosquito concerns behind you.
- Moth Exterminator
Moth infestations are approached with a three-step process. Step one is a professional inspection of your home. Step two is the installation of a monitoring system to pinpoint the source of the infestation. Step three is source reduction. Moth control is possible with the right plan in place.
- Rat Exterminator
No two rat infestations are the same. That's why Terminix customizes each rat control plan. Solutions can involve the sealing of entry points such as gaps around pipe chases, gas lines, roof vulnerabilities, and more. Habitat modification can be utilized in addition.
- Rodent extermination
We will identify intruding rodents, determine the most effective way to get them out of your home, and then customize a solution to keep them from coming back. Eviction is guaranteed.
- Spider extermination
Although most common house spiders are harmless, more dangerous spiders may be harboring outdoors in piles of firewood and debris, in attics and crawl spaces, or other areas throughout the home. A professional inspection from Terminix will reveal these hiding spots and help eliminate spiders.
- Squirrel control
Squirrels are notorious for getting into attics by chewing through soffits, gable vents, facias, and builder's gaps below roof shingles. Our wildlife experts can use a variety of tactics to remove squirrels and seal entry points around the exterior of your home to prevent them from reentering.
- Termite control
With both treatment and preventative services, Terminix offers the most advanced solutions to protect your home from termites.
- Termite extermination
Terminix is the industry-leading expert in termite control. We offer a variety of termite monitoring, prevention, and elimination services to ensure your home is protected against termite activity.
- Vapor Barriers
Vapor barriers help prevent moisture from condensing on wood, which helps protect your house from wood rot and other moisture-related issues.
- Boxelder Bug control
Boxelder bugs can be treated with preventative services in later summer and early fall, before they begin moving indoors for the season. Common treatment spaces include gable vents, attic temperature vents, chimneys, and gaps around window frames.
- Cluster Fly control
Cluster fly control is a preventative program that treats the exterior of your home before cluster fly season begins. If you find large flies by your windows, dead on your window sills, or resting on the side of your house, you may have a cluster fly issue.
- Ladybug control
If you have a recurring ladybug issue every fall, Terminix's ladybug prevention program may be for you. Our prevention and reduction plan involves the treatment of your home before ladybug infestations begin in the fall.
- Opossum Removal
If you find an opossum living under your shed or deck, or in your garage, Terminix can help. We provide professional trapping and removal services for all of your wildlife control needs.
- Raccoon Removal
We can get rid of the raccoon living in your attic with our professional trapping and releasing services. Contact Terminix to set up a wildlife inspection today.
- Skunk Removal
Skunk removal involves professional trapping and removal, performed by our wildlife experts. This program is customized to fit your needs.
- Tick control
Our Tick Defend System begins working immediately to target commonly found species of ticks found in Connecticut. We apply a combination of liquid and granular treatments to your yard to create a highly effective barrier against ticks and provide ongoing control.
- Termite inspection
If you are looking to satisfy the sale of a home, we can perform an inspection to fulfill a WDIR. Speak with your realtor about using Terminix. We also provide termite inspections for residents looking for general and ongoing termite control plans.
- Mosquito Repellent System
Our Mosquito Repellent System uses innovative technology that creates protective zones to keep mosquitoes away, increasing the comfort and usability of your outdoor spaces.
Terminix Details
Service options
- Online estimates
- Onsite services
Crowd
- LGBTQ+ friendly
- Transgender safespace
Planning
- Appointment required
Terminix Photos










Terminix Location
Terminix
84 Mattatuck Heights Rd, Waterbury, CT 06705, USA
Terminix Reviews
techniciancallquestionsjobhomeinspectioncontractmosquitoesbeeasset
★ 5★ 4★ 3★ 2★ 1Update 10/1: Terminix called me regarding my review immediately. I then explained the situation again to the man on the phone who proceeded to tell me that my "complaint" did not fall within his department and it was someone else's responsibility. I was told I would receive a phone call regarding my refund request end of day Monday and that never happened.At this time, I would not recommend Terminix to anyone.We contacted Terminix in August to address a bee nest near our home. When we scheduled the service, we were assured that the nest could be successfully treated and removed. However, after two technician visits, the issue remains unresolved. During the second visit, we were abruptly informed that it is against company policy to remove a nest—something that was never communicated to us beforehand.I’ve called multiple times requesting a call back from the Waterbury branch manager, and after nearly three weeks, I still haven’t received any response. The bee nest is still very much active, and Terminix has essentially gone silent on us.It's clear that Terminix has no intention of honoring the service agreement, and the lack of communication and follow-through has been extremely frustrating. We are deeply disappointed with the experience and the level of customer care we’ve received.
October 01 · Sarah BasileWe have had Terminix for our pest management service since moving here over 14 years ago. We are constantly impressed with their attention to detail, efficiency, and professionalism.In particular, our service technician, Ishmael, is always friendly and knowledgeable. We know we can count on him and Terminix to keep us pest free. In fact, we haven’t had a problem with any kind of pest since moving here so that speaks to the excellent job that they do.
October 02 · Sarah CoolidgeI’ve had a great experience with Terminix and highly recommend their services. From the initial inspection to the ongoing treatments, their team has been professional, punctual, and thorough. They took the time to explain the process and answer all of my questions, and I’ve seen a noticeable difference since they began treating my home.What really stands out is their follow-through and commitment to customer satisfaction. When I had concerns about ants returning, they came back quickly for a follow-up treatment at no extra cost, honoring their warranty without hesitation.If you’re looking for a reliable and responsive pest control company, Terminix is definitely the way to go. Excellent service and peace of mind!
July 25 · Juan FernandezMy inspector, Tim, was wonderful. He did a very complete job and helped to put me at ease. He took time to explain everything and was very patient with me so that I understood the work needed. Thank-you. I would highly recommend him and the Company.
August 29 · SusanScott Ruiz from Terminix did an excellent job during his visit. He was on time, professional, and clearly knew what he was doing. He took the time to walk me through what he found, explained the treatment plan in a way that made sense, and answered all of my questions without rushing.💯💯You can tell Scott cares about the quality of his work and making sure customers feel confident in the process. I appreciated his attention to detail and the way he handled everything with care and respect.If you’re dealing with ants or any kind of pest issue, I definitely recommend asking for Scott. He made a great first impression, and I’m confident the treatment will be effective based on how thorough he was.
July 11 · YourboyT 777
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